Public Records Check
- Missing License Our automated search didn't find a license on file for Roof Pro with the Tennessee state licensing board. That doesn't mean the company is unlicensed. A license can be held under a different business name, registered too recently for us to match, or filed in a way our search didn't catch. We recommend confirming directly with the Tennessee state licensing board or asking the contractor for their license number.
- Registered Corporation Roof Pro's registered name carries a corporate suffix (LLC or Inc), but we have not matched it to a filing on the Tennessee Secretary of State. You can confirm how the business is registered, and its current status, directly with the Tennessee Secretary of State.
- Business Address Roof Pro's listed address at 7505 Appling Center Dr. Suite 112, Bartlett, TN 38133 appears to be a business address. This means the company operates from a real, locatable address rather than a mailbox or PO box, which can make it easier to reach them or resolve issues. Many roofers legitimately work from a home address, so this doesn't speak to the quality of their work, license, or insurance.
- 3 Credentials Roof Pro holds these manufacturer certifications: CertainTeed SELECT ShingleMaster, Owens Corning Preferred, Johns Manville Peak Advantage - Peak. These show the company met a manufacturer's program requirements and may offer manufacturer-backed warranties, but they aren't independent quality audits. You can confirm current status with the manufacturer.
- Excellent Ratings Across the platforms we identified for Roof Pro (Google, the Better Business Bureau, CertainTeed), the blended average is 4.9 out of 5, which we label Excellent. This is a plain average of public customer ratings, not a RooferWatch score. A high average reflects past customers' experiences, not a guarantee of yours, so read the underlying reviews and weigh them yourself.
We verified 4/5 public records for Roof Pro. The more of a company's record you can check, the more informed your hiring decision.
Contact Info
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Phone
This phone number belongs to an iPhone, not a landline, so both calling and texting is supported.(901) 465-5558
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Primary Address
7505 Appling Center Dr. Suite 112, Bartlett, TN 38133
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Owner Email
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Website
roofpromemphis.com
- Socials
Company Description
Roof Pro is a Memphis-based commercial roofing contractor licensed in Tennessee, Mississippi, and Arkansas as a BC Licensed General Commercial Contractor. The company serves building owners, property managers, general contractors, facility teams, and select homeowners across Memphis and the Mid-South with commercial roof repair, replacement, maintenance, inspections, coatings, and metal roofing services. Roof Pro handles low-slope commercial buildings, occupied properties, industrial facilities, retail buildings, offices, multifamily properties, churches, and schools. Services include repair planning for leaks, storm damage, flashing issues, and membrane damage; replacement planning for aging or end-of-life roof systems; scheduled maintenance and condition documentation; commercial roof coatings and Triton restoration solutions; and metal roofing support including standing seam systems, exposed-fastener systems, flashing, gutters, and drainage details. The company also provides select residential roof repair, replacement, and metal roofing when projects fit its service model.
Services Offered
- Commercial Roof RepairRepairing leaks, membrane damage, and other issues on commercial roofs.
- Commercial Roof ReplacementFull removal and installation of new roofing systems on commercial properties, often involving large flat or low-slope areas.
- Roof MaintenanceRegular upkeep such as cleaning gutters, removing debris, checking seals, and minor repairs to extend roof life and prevent problems.
- Roof InspectionsProfessional evaluation of roof structure, materials, and condition to detect leaks, deterioration, or needed repairs.
- Roof CoatingsApplying protective liquid coatings to extend roof life, improve reflectivity, and seal minor cracks without full replacement.
- Triton Restoration
- Commercial Metal RoofingInstallation of metal roofing systems designed for commercial buildings, emphasizing durability, energy efficiency, and cost-effectiveness.
- Standing Seam SystemsMetal roofing with vertical ribs and concealed fasteners that expand and contract without leaking, commonly used on commercial and residential buildings.
- Exposed-Fastener Metal SystemsMetal roofing panels attached with visible screws or bolts, a cost-effective option that requires periodic fastener inspection and maintenance.
- Flashing InstallationInstallation of metal trim around roof penetrations like chimneys, vents, and valleys to prevent water leaks at vulnerable joints.
- Gutter InstallationSetting up gutters and downspouts to channel water away from the roof and foundation, preventing water damage and erosion.
- Leak ResponseEmergency service to quickly locate and temporarily or permanently stop active roof leaks caused by weather damage, wear, or flashing failures.
- Storm Damage RepairEmergency repairs to roofs damaged by wind, hail, falling trees, or severe weather, often covered by homeowner insurance.
- Residential Roof RepairFixing leaks, damaged shingles, flashing, and other issues on residential roofs.
- Residential Roof ReplacementRemoving and replacing an entire residential roof system with new materials.
- Residential Metal RoofingInstallation of metal roofing for homes, offering longevity, weather resistance, and aesthetic options that mimic traditional materials.
- Emergency Roofing ServiceRapid response repair for roof damage from storms, leaks, or other urgent issues to prevent further water intrusion.
- Drainage DetailsDesign and installation of gutters, downspouts, and slope features that direct water away from the roof and foundation to prevent pooling and water damage.
- Roof Condition DocumentationProfessional inspection and photographic record of a roof's current state, typically used for insurance claims, property sales, or maintenance planning.
- Roof Planning
Credentials
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CertainTeed SELECT ShingleMaster
CertainTeed SELECT ShingleMaster is CertainTeed's top contractor designation, held by roughly the top 1% of roofing contractors, and it requires two or more crew members certified through CertainTeed's hands-on Shingle… Read more
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Owens Corning Preferred
An Owens Corning Preferred contractor has earned the mid-tier designation in Owens Corning's contractor network by demonstrating installation quality, business stability, and customer satisfaction. This status… Read more
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Johns Manville Peak Advantage - Peak
Peak is the base level of the Peak Advantage program run by Johns Manville, the Denver-based commercial roofing manufacturer, so it appears on contractors installing JM's low-slope systems - single-ply TPO, EPDM, and… Read more
Company Info
- Company Name
- Roof Pro, LLC
- Entity Type
- Limited Liability Company (LLC)
- Alternate Name
- Heirloom Construction (former)
- Address Type
- Commercial
- Multi-State Company
- 3 states Yes
- Website Age
- 16.0 years old
Inspections and Violations
U.S. and Tennessee OSHA dataReviews and Reputation
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Avg. Rating
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BBB A+
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Google
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CertainTeed
Several reviewers report that Roof Pro demonstrates strong professionalism, responsiveness, and customer service. Multiple customers describe the team as quick to respond, easy to work with, and willing to answer questions. Reviewers note that staff members including Patrick Leatherwood, Sean, and Mr. Coleman listened to their concerns and needs. Several customers report competitive pricing and high-quality workmanship, with crews cleaning as they worked. Reviewers mention the company completed projects on time or ahead of schedule, and some describe receiving service calls within hours. Multiple customers report satisfaction with warranty offerings and materials used. Several reviewers highlight the company's reliability for both residential and commercial projects, including storm damage repairs and complete roof replacements. A few customers note they have used or would use the company again for future projects.
Review Signals Over Time
By sheer volume of Google reviews (a measure of how much feedback a firm has gathered) Roof Pro ranks 5th of the 6 roofers we track in Bartlett, ahead of about 20% of them. Over the past year it has not added any new Google reviews, the most recent being over a year ago. Its 4.9-star average rating sits just above the Bartlett median of 4.9 stars. The owner responds to 97% of reviews, which is in line with the typical Bartlett roofer’s rate of 97%.
