Public Records Check
- Missing License Our automated search didn't find a license on file for Charleston Roofs + Windows with the South Carolina state licensing board. That doesn't mean the company is unlicensed. A license can be held under a different business name, registered too recently for us to match, or filed in a way our search didn't catch. We recommend confirming directly with the South Carolina state licensing board or asking the contractor for their license number.
- Missing Corporation Our automated search didn't find a registered business entity for Charleston Roofs + Windows with the South Carolina Secretary of State. That doesn't mean the company isn't legitimate. Many roofers operate legally as sole proprietorships, which don't require registration, and a registered business can be filed under a different name, formed in another state, or created too recently for us to match. To confirm how the business is structured, ask the contractor or search the South Carolina Secretary of State directly.
- Business Address Charleston Roofs + Windows's listed address at 5900 Core Rd #Ste 402, North Charleston, SC 29406 appears to be a business address. This means the company operates from a real, locatable address rather than a mailbox or PO box, which can make it easier to reach them or resolve issues. Many roofers legitimately work from a home address, so this doesn't speak to the quality of their work, license, or insurance.
- 0 Credentials Our automated search didn't find a manufacturer certification for Charleston Roofs + Windows. Many reputable roofers aren't certified by any manufacturer, often by choice, so this isn't a sign of a problem. If a manufacturer-backed warranty matters to you, ask the contractor which certifications they carry.
- Excellent Ratings Across the platforms we identified for Charleston Roofs + Windows (Google, Yelp, the Better Business Bureau), the blended average is 4.8 out of 5, which we label Excellent. This is a plain average of public customer ratings, not a RooferWatch score. A high average reflects past customers' experiences, not a guarantee of yours, so read the underlying reviews and weigh them yourself.
We verified 2/5 public records for Charleston Roofs + Windows. The more of a company's record you can check, the more informed your hiring decision.
Contact Info
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Phone
This is either a business landline or VoIP number (not a mobile number).(843) 955-8558
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Primary Address
5900 Core Rd #Ste 402, North Charleston, SC 29406
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Owner Email
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Website
charlestonroofsandwindows.com
- Socials
Company Description
Established in 2012, Charleston Roofs + Windows serves Charleston County, Dorchester County, and Berkeley County in South Carolina. The company offers roofing services including shingle roofing, metal roofing, modified roofing, specialty roofing, roof repair, roof replacement and installation, roof inspection and maintenance, and reroofing. Additional services include window replacement and installation, gutter repair and replacement, vinyl siding, and Hardie plank installation. The company handles residential and commercial roofing projects and assists customers with insurance claims for storm damage, including hail damage and hurricane-related repairs. Windows offered include hurricane-rated options for coastal properties.
Services Offered
- Shingle RoofingInstallation or repair of asphalt, fiberglass, or architectural shingles, the most common residential roofing material.
- Metal RoofingInstallation of durable metal panels or standing seam roofing, which resists weather, lasts 40-70 years, and works well in snowy or coastal areas.
- Modified RoofingInstallation or repair of modified bitumen roofing, a torch-applied or self-adhering membrane system used on flat roofs.
- Roof RepairFixing localized damage such as leaks, missing shingles, damaged flashing, or deteriorated sections without replacing the entire roof.
- Roof Replacement & InstallationComplete removal of an old roof system and installation of new shingles, underlayment, and flashing to protect the structure.
- Roof Inspection & MaintenanceRegular examination of roof condition to identify wear, leaks, or damage early, plus preventive maintenance to extend roof life.
- ReroofingRemoval of old roofing material and installation of a new roof system on an existing structure.
- Window Replacement & InstallationRemoving old windows and installing new ones to improve energy efficiency, security, or aesthetics.
- Gutter Repair & ReplacementFixing or replacing gutters and downspouts that channel water away from the foundation and prevent water damage.
- Vinyl SidingInstallation of PVC plastic siding panels that provide low-maintenance exterior cladding in various colors and styles.
- Hardie Plank InstallationInstallation of fiber cement siding boards that offer durability and resistance to rot, insects, and weathering.
- Storm Damage RepairEmergency repairs to roofs damaged by wind, hail, falling trees, or severe weather, often covered by homeowner insurance.
- Insurance Claim AssistanceProfessional help navigating the insurance claims process, including damage assessment and documentation for roof or exterior repairs.
- Specialty RoofingInstallation or repair of non-standard roofing systems for unique architectural features or specialized building requirements.
- Hurricane WindowsImpact-resistant windows designed to withstand high winds and flying debris during severe storms.
Company Info
- Entity Type
- Limited Liability Company (LLC)
- Address Type
- Commercial
- Multi-State Company
- No
- Website Age
- 14.5 years old
Inspections and Violations
U.S. and South Carolina OSHA dataReviews and Reputation
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Avg. Rating
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BBB A+
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Google
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Yelp
Several reviewers report positive experiences with Charleston Roofs & Windows, praising staff members like Michael Kelley, Adam Cobb, Eric Chestnutt, and Garrett for professionalism, responsiveness, and knowledge. Many customers describe smooth processes, timely work completion, thorough cleanup, and competitive pricing. Some reviewers highlight the company's helpfulness with insurance claims and willingness to accommodate special requests. However, two reviewers express significant dissatisfaction. One customer reports the company declined warranty coverage for roof work they felt was poorly executed, despite raising concerns during installation. Another customer describes a dispute over HVAC damage caused during roof replacement, stating the company offered only $250 of $2,133 in damages and conditioned this payment on removing a negative review. The company's response indicates the damage involved a line in an inaccessible attic space covered by their contract terms, though the customer disputes this interpretation.
Review Signals Over Time
By sheer volume of Google reviews (a measure of how much feedback a firm has gathered) Charleston Roofs + Windows ranks 1st of the 6 roofers we track in North Charleston, ahead of about 100% of them. Over the past year it has pulled in 30 reviews - the most recent last month - for a rate of roughly 9.8 reviews per month, which is faster than approximately 100% of the other North Charleston roofers. Its 4.9-star average rating sits right at the North Charleston median of 4.9 stars. The owner responds to 63% of reviews, which is below the typical North Charleston roofer’s rate of 80%.
