Public Records Check
- Missing License Our automated search didn't find a license on file for Willow Ash Roofing with the South Carolina state licensing board. That doesn't mean the company is unlicensed. A license can be held under a different business name, registered too recently for us to match, or filed in a way our search didn't catch. We recommend confirming directly with the South Carolina state licensing board or asking the contractor for their license number.
- Registered Corporation The South Carolina Secretary of State listed Willow Ash Roofing as Active when we last checked on Jul 2, 2026, registered since 2023. You can confirm it's still current with the South Carolina Secretary of State.
- Unverified Address Willow Ash Roofing's listed address at 1514 Mathis Ferry Rd, Mount Pleasant, SC 29464 appears to be a unconfirmed address. A roofer using a mailbox isn't necessarily a problem, but it can make the company harder to reach or hold accountable. To reach them in person, ask the contractor for a physical address or confirm one directly.
- 3 Credentials Willow Ash Roofing holds these manufacturer certifications: Owens Corning Preferred, Atlas Pro+ Gold Select, VELUX Certified Installer. These show the company met a manufacturer's program requirements and may offer manufacturer-backed warranties, but they aren't independent quality audits. You can confirm current status with the manufacturer.
- Excellent Ratings Across the platforms we identified for Willow Ash Roofing (Google, Yelp, the Better Business Bureau), the blended average is 4.7 out of 5, which we label Excellent. This is a plain average of public customer ratings, not a RooferWatch score. A high average reflects past customers' experiences, not a guarantee of yours, so read the underlying reviews and weigh them yourself.
We verified 3/5 public records for Willow Ash Roofing. The more of a company's record you can check, the more informed your hiring decision.
Contact Info
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Phone
This is either a business landline or VoIP number (not a mobile number).(843) 326-0081
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Alternate Phone
This is either a business landline or VoIP number (not a mobile number).(843) 557-7663
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Primary Address
1514 Mathis Ferry Rd, Mount Pleasant, SC 29464
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Alternate Address
1150 Hungry Neck Blvd Ste C377, Mount Pleasant, SC 29464
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Owner Email
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Website
willowashroofing.com
- Socials
Company Description
Founded in 2002, Willow Ash Roofing has served the Charleston area for over 20 years, offering roof installation and replacement, roof repair, skylight installation, siding installation, and storm damage restoration. The company installs asphalt shingle roofs, standing seam metal roofs, exposed fastener metal roofs, copper roofs, cedar shake roofs, TPO membrane, deck waterproofing, metal roof coating, and modified bitumen rolled roofing for residential and commercial properties. Willow Ash Roofing is licensed, insured, and bonded, and provides insurance claim assistance for damaged roofs. The company offers a 15-year workmanship and labor warranty and serves Charleston, Folly Beach, Goose Creek, Hanahan, Isle of Palms, Mount Pleasant, North Charleston, Summerville, Wando, Sullivan's Island, and Johns Island in South Carolina.
Services Offered
- Roof Installation And ReplacementRemoving old roofing and installing new shingles, metal, tile, or other materials to restore a roof's weatherproofing and structural integrity.
- Roof RepairFixing localized damage such as leaks, missing shingles, damaged flashing, or deteriorated sections without replacing the entire roof.
- Metal RoofingInstallation of durable metal panels or standing seam roofing, which resists weather, lasts 40-70 years, and works well in snowy or coastal areas.
- Standing Seam Metal RoofingMetal roof panels with raised seams running vertically, offering durability, energy efficiency, and a modern appearance.
- Shingle RoofingInstallation or repair of asphalt, fiberglass, or architectural shingles, the most common residential roofing material.
- Skylight InstallationCutting and framing an opening in the roof and installing a window unit to bring natural light into interior spaces.
- Siding InstallationInstalling new exterior wall cladding made of vinyl, fiber cement, wood, or metal to protect the home and improve curb appeal.
- Storm Damage RepairEmergency repairs to roofs damaged by wind, hail, falling trees, or severe weather, often covered by homeowner insurance.
- Insurance Claims AssistanceHelp documenting roof damage, preparing claim paperwork, and communicating with insurers to support the homeowner's claim process.
- Asphalt Shingle InstallationLaying asphalt shingles as the primary roofing material, the most common choice for residential roofs due to cost and durability.
- Copper Roof InstallationInstallation of copper roofing panels that develop a protective patina over time and offer exceptional durability and distinctive appearance.
- Cedar Shake Roof InstallationInstallation of hand-split wood shakes for a rustic, high-end residential roof with natural appearance and longevity.
- TPO Membrane InstallationApplication of thermoplastic polyolefin single-ply membrane to flat or low-slope roofs, providing a flexible, UV-resistant waterproof layer.
- Deck WaterproofingApplying sealants or membranes to deck surfaces and joints to prevent water penetration and wood rot underneath.
- Metal Roof CoatingApplication of protective coatings to metal roofs to extend life, improve reflectivity, and prevent rust or corrosion.
- Modified Bitumen Rolled RoofingInstallation of a multi-ply asphalt-based rolled roofing system, typically on flat or low-slope roofs, using heat or adhesive application.
- Roof InspectionA professional examination of the roof's condition, identifying damage, wear, leaks, and remaining lifespan to guide maintenance or replacement decisions.
- Emergency Roof RepairUrgent tarping, patching, or temporary stabilization of storm-damaged or severely leaking roofs to prevent immediate water intrusion.
- Roof MaintenanceRegular upkeep such as cleaning gutters, removing debris, checking seals, and minor repairs to extend roof life and prevent problems.
- Financing OptionsPayment plans or loan programs that allow property owners to spread the cost of roofing and exterior work over time.
Credentials
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Owens Corning Preferred
An Owens Corning Preferred contractor has earned the mid-tier designation in Owens Corning's contractor network by demonstrating installation quality, business stability, and customer satisfaction. This status… Read more
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Atlas Pro+ Gold Select
Atlas Pro+ Gold is the entry level of the AtlasPRO+ contractor program from Atlas Roofing Corporation, sitting below Platinum and Diamond. Unlike the program's top tier, which measures multi-year consistency, Gold is a… Read more
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VELUX Certified Installer
VELUX Certified Installer is the broader of the two tiers in VELUX's installer program, and it describes a specific business model: a company that works across a variety of products or services, with VELUX skylights as… Read more
Company Info
- Company Name
- Willow Ash Exteriors, LLC
- State Entity ID
- 01306967
- Company Formation Date
- Mar 21, 2023
- Company Age
- 3.3 years old
- Company Formation State
- SC
- Registered Agent
- Adam Lacey
- Agent Address
- 1204 Palm Blvd., Ste. B, Isle of Palms, SC 29451
- Entity Type
- Limited Liability Company (LLC)
- Address Type
- Unverified
- Multi-State Company
- No
- Website Age
- 18.6 years old
Inspections and Violations
U.S. and South Carolina OSHA dataReviews and Reputation
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Avg. Rating
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BBB A+
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Google
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Yelp
Customer reviews of Willow Ash Roofing present mixed experiences. Several reviewers report satisfaction with roof installations, praising material quality, workmanship, installation speed, cleanup, fair pricing, professionalism, and timeliness. Multiple customers describe positive experiences with owner Ryan, noting his honesty and responsiveness to concerns. Some reviewers commend the company's assistance with insurance claims and long-term customer support. However, one reviewer describes significant frustration with a deck refinishing project, reporting unreliable worker attendance, color issues, product application problems, unexpected charges, and unresolved cracks despite promised follow-up repairs. Another reviewer expresses dissatisfaction with the sales process for a roof replacement, citing three months of delays, communication gaps, unclear contract terms, and concerns about the company's structure and accountability measures. This reviewer also notes the owner recently took over the business and questions claims made on the company's website.
Review Signals Over Time
By sheer volume of Google reviews (a measure of how much feedback a firm has gathered) Willow Ash Roofing ranks 2nd of the 6 roofers we track in Mount Pleasant, ahead of about 80% of them. Over the past year it has pulled in 30 reviews - the most recent last month - for a rate of roughly 4.5 reviews per month, which is faster than approximately 80% of the other Mount Pleasant roofers. Its 4.9-star average rating sits right at the Mount Pleasant median of 5.0 stars. The owner responds to 67% of reviews, which is in line with the typical Mount Pleasant roofer’s rate of 67%.
