Public Records Check
- Missing License Our automated search didn't find a license on file for Up & Over Roofing with the South Carolina state licensing board. That doesn't mean the company is unlicensed. A license can be held under a different business name, registered too recently for us to match, or filed in a way our search didn't catch. We recommend confirming directly with the South Carolina state licensing board or asking the contractor for their license number.
- Missing Corporation Our automated search didn't find a registered business entity for Up & Over Roofing with the South Carolina Secretary of State. That doesn't mean the company isn't legitimate. Many roofers operate legally as sole proprietorships, which don't require registration, and a registered business can be filed under a different name, formed in another state, or created too recently for us to match. To confirm how the business is structured, ask the contractor or search the South Carolina Secretary of State directly.
- Residential Address Up & Over Roofing's listed address at 1082 Burcale Rd, Carolina Forest, SC 29579 appears to be a residential address. This means the company operates from a real, locatable address rather than a mailbox or PO box, which can make it easier to reach them or resolve issues. Many roofers legitimately work from a home address, so this doesn't speak to the quality of their work, license, or insurance.
- 2 Credentials Up & Over Roofing holds these manufacturer certifications: Owens Corning Preferred, Atlas Pro+ Diamond. These show the company met a manufacturer's program requirements and may offer manufacturer-backed warranties, but they aren't independent quality audits. You can confirm current status with the manufacturer.
- Excellent Ratings Across the platforms we identified for Up & Over Roofing (Google, Yelp, the Better Business Bureau), the blended average is 4.8 out of 5, which we label Excellent. This is a plain average of public customer ratings, not a RooferWatch score. A high average reflects past customers' experiences, not a guarantee of yours, so read the underlying reviews and weigh them yourself.
We verified 3/5 public records for Up & Over Roofing. The more of a company's record you can check, the more informed your hiring decision.
Contact Info
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Phone
This is either a business landline or VoIP number (not a mobile number).(843) 222-4607
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Primary Address
1082 Burcale Rd, Carolina Forest, SC 29579
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Alternate Address
2624 Riverside Dr, Myrtle Beach, SC 29579
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Owner Email
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Website
upandoverroof.com
- Socials
Company Description
Up & Over Roofing was formed thirteen years ago in Myrtle Beach, South Carolina, by owner John "Matt" Merolle, who has worked in construction and roofing since high school. The company provides residential and commercial roofing services including roof replacement, roof repairs, gutter maintenance, pressure washing, windows, siding, and doors throughout Myrtle Beach and the Carolinas. Up & Over Roofing partners with Atlas Shingles, which feature Scotchgard 3M copper-infused technology designed to resist winds up to 130 mph and protect against black streaks caused by algae. The company offers free roof inspections, an annual maintenance program with documented inspection records, and a lifetime labor warranty on residential roof installations. Insurance claim assistance is available for storm damage and other covered repairs.
Services Offered
- Residential Roof InstallationComplete installation of new roofing systems on houses, including removal of old materials, deck preparation, and application of shingles, tiles, or membranes.
- Roof ReplacementRemoving an old or failing roof system and installing a new one, typically when repairs are no longer cost-effective.
- Roof RepairsFixing localized roof damage such as leaks, missing shingles, flashing issues, or deteriorated sections without full replacement.
- Commercial RoofingRoof installation, repair, and maintenance on office buildings, retail spaces, and other commercial structures, often involving flat or low-slope systems.
- Gutter InstallationSetting up gutters and downspouts to channel water away from the roof and foundation, preventing water damage and erosion.
- Gutter MaintenanceRegular cleaning and inspection of gutters and downspouts to ensure proper water drainage and prevent clogs or damage.
- Roof Maintenance ProgramScheduled inspections and preventive maintenance to extend roof life and catch problems early.
- Window InstallationInstalling new windows in residential or commercial properties, including framing, sealing, and finishing to ensure proper function and weatherproofing.
- Siding InstallationInstalling new exterior wall cladding made of vinyl, fiber cement, wood, or metal to protect the home and improve curb appeal.
- Free Roof InspectionsA no-cost visual assessment of roof condition, typically performed on-site to identify damage, wear, or maintenance needs.
- Insurance Claim AssistanceProfessional help navigating the insurance claims process, including damage assessment and documentation for roof or exterior repairs.
- Storm Damage RepairEmergency repairs to roofs damaged by wind, hail, falling trees, or severe weather, often covered by homeowner insurance.
- Pressure WashingHigh-pressure water cleaning of exterior surfaces including roofs, siding, driveways, and decks to remove dirt, mold, and stains.
- Door InstallationFitting and securing exterior or interior doors including frames, hardware, and weatherstripping for proper function and sealing.
Credentials
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Owens Corning Preferred
An Owens Corning Preferred contractor has earned the mid-tier designation in Owens Corning's contractor network by demonstrating installation quality, business stability, and customer satisfaction. This status… Read more
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Atlas Pro+ Diamond
Atlas Pro+ Diamond is the highest level in the AtlasPRO+ contractor program from Atlas Roofing Corporation, which covers residential asphalt shingle work, so it appears on contractors who install Atlas shingle roofs… Read more
Company Info
- Entity Type
- Sole Proprietorship
- Address Type
- Residential
- Multi-State Company
- No
- Website Age
- 8.6 years old
Inspections and Violations
U.S. and South Carolina OSHA dataReviews and Reputation
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Avg. Rating
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BBB A+
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Google
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Yelp
Customer reviews for Up and Over Roofing are mixed. Several reviewers report positive experiences, praising the company's competent workers, accurate quotes, timely completion, and thorough cleanup. Some customers describe exceptional customer service from staff members, noting their helpfulness during insurance claims and home renovations. Multiple reviewers commend the company's responsiveness to repair calls and reasonable pricing. However, one reviewer reports significant dissatisfaction, claiming the company mishandled a roof replacement with inaccurate quotes, poor project management, failure to conduct water tests, and persistent leaks after installation. This reviewer also describes unprofessional conduct from management and difficulty obtaining accountability for the issues.
Review Signals Over Time
By sheer volume of Google reviews (a measure of how much feedback a firm has gathered) Up & Over Roofing ranks 2nd of the 6 roofers we track in Carolina Forest, ahead of about 80% of them. Over the past year it has pulled in 19 reviews - the most recent last month - for a rate of roughly 2.0 reviews per month, which is slower than approximately 60% of the other Carolina Forest roofers. Its 4.9-star average rating sits right at the Carolina Forest median of 4.9 stars. The owner responds to 93% of reviews, which is above the typical Carolina Forest roofer’s rate of 87%.
