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Monarch Roofing

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Public Records Check

  • Missing License Our automated search didn't find a license on file for Monarch Roofing with the South Carolina state licensing board. That doesn't mean the company is unlicensed. A license can be held under a different business name, registered too recently for us to match, or filed in a way our search didn't catch. We recommend confirming directly with the South Carolina state licensing board or asking the contractor for their license number.
  • Missing Corporation Our automated search didn't find a registered business entity for Monarch Roofing with the South Carolina Secretary of State. That doesn't mean the company isn't legitimate. Many roofers operate legally as sole proprietorships, which don't require registration, and a registered business can be filed under a different name, formed in another state, or created too recently for us to match. To confirm how the business is structured, ask the contractor or search the South Carolina Secretary of State directly.
  • Residential Address Monarch Roofing's listed address at 4336 Waccamaw Blvd, Carolina Forest, SC 29579 appears to be a residential address. This means the company operates from a real, locatable address rather than a mailbox or PO box, which can make it easier to reach them or resolve issues. Many roofers legitimately work from a home address, so this doesn't speak to the quality of their work, license, or insurance.
  • 1 Credential Monarch Roofing holds these manufacturer certifications: CertainTeed ShingleMaster. These show the company met a manufacturer's program requirements and may offer manufacturer-backed warranties, but they aren't independent quality audits. You can confirm current status with the manufacturer.
  • Okay Ratings Across the platforms we identified for Monarch Roofing (Google, Yelp, the Better Business Bureau, CertainTeed), the blended average is 3.9 out of 5, which we label Okay. This is a plain average of public customer ratings, not a RooferWatch score. Averages like this can be pulled down by a few reviews or a single dispute, so treat it as a starting point and read the underlying reviews for context.

We verified 2/5 public records for Monarch Roofing. The more of a company's record you can check, the more informed your hiring decision.

Contact Info

About this alternate phone

CertainTeed reports this number as the primary phone number for this business. It may be an old number that the owner forgot to update, or a secondary number.

Company Description

Monarch Roofing serves residential and commercial clients across North Carolina, South Carolina, and Georgia from three locations in Wilmington, Myrtle Beach, and Hilton Head. The company offers residential roofing, metal roofing, gutter installation, storm damage repair, and commercial roofing services for businesses and HOAs. Monarch Roofing installs asphalt shingles and metal roofing materials. The company provides one-on-one consultations for each installation and assists clients in documenting storm damage and working with insurance companies as part of the repair process. Financing options are available to customers. The company holds Pro+ Diamond Select accreditation and partnership status.

Services Offered

  • Residential RoofingRoof work on single-family homes and small residential properties, adapted to typical house construction and materials.
  • Storm Damage RepairEmergency repairs to roofs damaged by wind, hail, falling trees, or severe weather, often covered by homeowner insurance.
  • Metal RoofingInstallation of durable metal panels or standing seam roofing, which resists weather, lasts 40-70 years, and works well in snowy or coastal areas.
  • Gutter InstallationSetting up gutters and downspouts to channel water away from the roof and foundation, preventing water damage and erosion.
  • Commercial RoofingRoof installation, repair, and maintenance on office buildings, retail spaces, and other commercial structures, often involving flat or low-slope systems.
  • Roof InspectionA professional examination of the roof's condition, identifying damage, wear, leaks, and remaining lifespan to guide maintenance or replacement decisions.
  • Roof ReplacementRemoving an old or failing roof system and installing a new one, typically when repairs are no longer cost-effective.
  • Insurance Claims AssistanceHelp documenting roof damage, preparing claim paperwork, and communicating with insurers to support the homeowner's claim process.

Credentials

  • CertainTeed CertainTeed ShingleMaster

    CertainTeed ShingleMaster

    A CertainTeed ShingleMaster is a contractor with at least one crew member who has passed CertainTeed's Shingle Applicator training program (SARP), a hands-on technical certification that tests installers on proper… Read more

Company Info

Entity Type
Limited Liability Company (LLC)
Alternate Name
Monarch Construction
Address Type
Residential
Multi-State Company
2 states Yes
Website Age
13.7 years old

Inspections and Violations

U.S. and South Carolina OSHA data
Inspections 0
Violations 0
Current penalties $0
Most recent -

Reviews and Reputation

About this review summary

This summary was automatically generated from customer reviews that were publicly visible at the time it was created on one or more of the review aggregators listed below. It does not constitute a review, rating, endorsement, or statement of fact about the business - it reflects only the opinions expressed by those reviewers as found at that time, not the views or conclusions of RooferWatch. Automated summaries can contain errors or omit context and may become outdated as new reviews are posted, so please read the original reviews through the links provided and do your own due diligence. If you are the business owner and believe anything here is inaccurate, submit a correction and we’ll review it promptly.
  • Avg. Rating 3.9
  • BBB A+
  • Google 4.9
  • Yelp 3.5
  • CertainTeed 2.0

Reviewers report mixed experiences with Monarch Roofing. Several customers praise the company's professionalism, timeliness, and quality workmanship on roof replacements and repairs. Multiple reviewers highlight knowledgeable technicians who thoroughly inspect properties, including crawl spaces, and provide reasonable pricing. Some customers commend responsive customer service and individual employees by name. However, other reviewers report significant issues: one customer describes ongoing delays in completing project details over several months with repeated broken promises; another reports roof leaks within two years and claims the company won't back their work on certain homes; a third describes failed inspections, property damage, and poor job site conduct; and one reviewer criticizes the company's sales approach and overhead costs. Overall, customer experiences vary considerably.

About this average rating

This figure is a straightforward average of the public ratings we’ve gathered for this company across the following review platforms that our systems have identified: Google, Yelp, the Better Business Bureau, CertainTeed. It is not a proprietary RooferWatch score or a judgement of our own; each source is converted to a common five-star scale and blended into a single number so that no one platform’s reviews carry outsized weight, giving a more balanced read on overall sentiment. We’d still encourage you to read the underlying reviews on each platform and weigh them for yourself.

Review Signals Over Time

About these review signals

These figures are derived from this company’s 30 most recent publicly visible Google reviews at the time they were gathered. They simply describe patterns in those reviews - how often new reviews appear, how often the owner replies, and whether recent star ratings run higher or lower than older ones. They are not a review, rating, endorsement, or judgement by RooferWatch, and they reflect only what those public reviews showed at that time, which can change as new reviews are posted. Please read the underlying reviews and do your own due diligence. If you are the business owner and believe anything here is inaccurate, submit a correction and we’ll review it promptly.
~54.2/mo Reviews per month
100% Owner responds to reviews
Declining 4.7 recent vs 5.0 earlier
How customers rated Monarch Roofing each month
Number of new reviews Monarch Roofing received per month

By sheer volume of Google reviews (a measure of how much feedback a firm has gathered) Monarch Roofing ranks 1st of the 6 roofers we track in Carolina Forest, ahead of about 100% of them. Over the past year it has pulled in 30 reviews - the most recent this month - for a rate of roughly 54.2 reviews per month, which is faster than approximately 100% of the other Carolina Forest roofers. Its 4.9-star average rating sits right at the Carolina Forest median of 4.9 stars. The owner responds to 100% of reviews, which is above the typical Carolina Forest roofer’s rate of 87%.

Service Areas

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About these customer reviews

Reviews below are submitted by members of the public and reflect only the opinions of those individuals, not the views, conclusions, or endorsement of RooferWatch. We screen submissions before publishing but cannot independently verify each reviewer’s experience. If you are the business owner and believe a review is inaccurate, please log in and report the review in question.

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