Public Records Check
- Registration-Based Pennsylvania doesn't license roofing contractors; instead it requires a statewide contractor registration. We treat this check as met rather than penalise it, but we haven't independently verified this company's registration - confirm it directly with the state before hiring.
- Missing Corporation Our automated search didn't find a registered business entity for NEPA Roofing Pros with the Pennsylvania Secretary of State. That doesn't mean the company isn't legitimate. Many roofers operate legally as sole proprietorships, which don't require registration, and a registered business can be filed under a different name, formed in another state, or created too recently for us to match. To confirm how the business is structured, ask the contractor or search the Pennsylvania Secretary of State directly.
- Business Address NEPA Roofing Pros's listed address at 102 N Main St, Old Forge, PA 18518 appears to be a business address. This means the company operates from a real, locatable address rather than a mailbox or PO box, which can make it easier to reach them or resolve issues. Many roofers legitimately work from a home address, so this doesn't speak to the quality of their work, license, or insurance.
- 0 Credentials Our automated search didn't find a manufacturer certification for NEPA Roofing Pros. Many reputable roofers aren't certified by any manufacturer, often by choice, so this isn't a sign of a problem. If a manufacturer-backed warranty matters to you, ask the contractor which certifications they carry.
- Excellent Ratings Across the platforms we identified for NEPA Roofing Pros (Google, the Better Business Bureau), the blended average is 4.8 out of 5, which we label Excellent. This is a plain average of public customer ratings, not a RooferWatch score. A high average reflects past customers' experiences, not a guarantee of yours, so read the underlying reviews and weigh them yourself.
We verified 3/5 public records for NEPA Roofing Pros. The more of a company's record you can check, the more informed your hiring decision.
Contact Info
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Phone
This is either a business landline or VoIP number (not a mobile number).(570) 299-1727
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Primary Address
102 N Main St, Old Forge, PA 18518
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Website
neparoofingpros.com
- Socials
Company Description
NEPA Roofing Pros serves Columbia, Lackawanna, Luzerne, Monroe, Wyoming, Wayne, Pike, and Susquehanna counties in Pennsylvania. The company installs asphalt shingles, architectural shingles, standing seam metal roofing, shingle-look metal roofing with concealed fastening, rib panel roofing, and provides gutter installation and commercial roofing services. NEPA Roofing Pros installs Owens Corning Duration Series Shingles featuring SureNail Technology. The company offers gutter installation with a five-year workmanship warranty. Services include new roof installation, roof replacement, emergency roof service, and commercial roofing solutions. The company is fully licensed and insured, holding Pennsylvania HIC license 180500.
Services Offered
- Asphalt Shingle InstallationLaying asphalt shingles as the primary roofing material, the most common choice for residential roofs due to cost and durability.
- Architectural Shingle InstallationInstallation of premium multi-layered asphalt shingles designed to mimic wood or slate for enhanced curb appeal.
- Standing Seam Metal RoofingMetal roof panels with raised seams running vertically, offering durability, energy efficiency, and a modern appearance.
- Shingle Look Metal RoofingMetal roofing panels designed to mimic the appearance of traditional asphalt shingles while offering superior durability and weather resistance.
- Rib Panel RoofingCorrugated metal roofing with vertical ribs that add structural strength and direct water runoff, commonly used on commercial and agricultural buildings.
- Gutter InstallationSetting up gutters and downspouts to channel water away from the roof and foundation, preventing water damage and erosion.
- Commercial RoofingRoof installation, repair, and maintenance on office buildings, retail spaces, and other commercial structures, often involving flat or low-slope systems.
- Roof ReplacementRemoving an old or failing roof system and installing a new one, typically when repairs are no longer cost-effective.
- New Roof InstallationInstalling a complete new roof system on a structure that currently lacks one or needs full replacement.
- Emergency Roof ServiceRapid response repair for urgent roof damage such as leaks, missing sections, or storm damage to prevent interior water damage.
Company Info
- License Number
- 180500
- Address Type
- Commercial
- Multi-State Company
- No
- Website Age
- 3.6 years old
Inspections and Violations
U.S. Department of Labor dataReviews and Reputation
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Avg. Rating
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BBB A
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Google
Reviewers consistently praise NEPA Roofing Pros for professionalism, speed, and communication. Multiple customers report receiving quotes quickly and having work completed within one to two days of initial contact. Several reviewers highlight the company's cleanliness, noting properties were left spotless after completion. Customers describe the team as skilled, efficient, and respectful of their property and landscaping. Many reviewers commend the owner Byron and his crew for responsiveness, clear communication throughout projects, and fair pricing that sometimes came in below estimates. Several customers mention the company's ability to handle challenging conditions and complex roofing situations. However, one reviewer reported a negative experience with a customer service representative, describing them as rude and unwilling to discuss repair options or new roof quotes for roofs not originally installed by the company.
Review Signals Over Time
By sheer volume of Google reviews (a measure of how much feedback a firm has gathered) NEPA Roofing Pros ranks 89th of the 176 roofers we track across Pennsylvania, ahead of about 50% of them. Over the past year it has pulled in 13 reviews - the most recent last month - for a rate of roughly 1.4 reviews per month, which is slower than approximately 68% of the other Pennsylvania roofers. Its 4.9-star average rating sits right at the Pennsylvania median of 4.9 stars. The owner responds to 97% of reviews, which is above the typical Pennsylvania roofer’s rate of 60%.
