Public Records Check
- Registration-Based Pennsylvania doesn't license roofing contractors; instead it requires a statewide contractor registration. We treat this check as met rather than penalise it, but we haven't independently verified this company's registration - confirm it directly with the state before hiring.
- Missing Corporation Our automated search didn't find a registered business entity for USA Home Improvement Solutions with the Pennsylvania Secretary of State. That doesn't mean the company isn't legitimate. Many roofers operate legally as sole proprietorships, which don't require registration, and a registered business can be filed under a different name, formed in another state, or created too recently for us to match. To confirm how the business is structured, ask the contractor or search the Pennsylvania Secretary of State directly.
- Business Address USA Home Improvement Solutions's listed address at 317 S Blakely St, Dunmore, PA 18512 appears to be a business address. This means the company operates from a real, locatable address rather than a mailbox or PO box, which can make it easier to reach them or resolve issues. Many roofers legitimately work from a home address, so this doesn't speak to the quality of their work, license, or insurance.
- 0 Credentials Our automated search didn't find a manufacturer certification for USA Home Improvement Solutions. Many reputable roofers aren't certified by any manufacturer, often by choice, so this isn't a sign of a problem. If a manufacturer-backed warranty matters to you, ask the contractor which certifications they carry.
- Good Ratings Across the platforms we identified for USA Home Improvement Solutions (Google, Yelp, the Better Business Bureau), the blended average is 4.2 out of 5, which we label Good. This is a plain average of public customer ratings, not a RooferWatch score. A solid average reflects past customers' experiences, not a guarantee of yours, so read the underlying reviews and weigh them yourself.
We verified 3/5 public records for USA Home Improvement Solutions. The more of a company's record you can check, the more informed your hiring decision.
Contact Info
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Phone
This is either a business landline or VoIP number (not a mobile number).(877) 872-3398
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Primary Address
317 S Blakely St, Dunmore, PA 18512
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Website
usametalroofs.net
- Socials
Company Description
USA Home Improvement Solutions provides metal roofing, asphalt shingle roofing, steel-coated shingle roofing, gutters, windows, and vinyl siding for residential and commercial properties across select counties in Pennsylvania, New York, and New Jersey. The company operates from the Dunmore/Scranton area and offers standing-seam metal roofing, traditional metal roofing, metal shingles, and lifetime steel-coated shingle options. Services include gutter installation, window replacement, and vinyl siding installation as exterior upgrades. The company provides free estimates with no deposit required until job completion and offers flexible payment options for projects.
Services Offered
- Metal Roofing InstallationInstalling metal panels or standing-seam roofing systems, offering longevity and weather resistance for residential or commercial properties.
- Standing-Seam Metal RoofingInstallation of metal roofing with vertical seams that are mechanically fastened or welded, providing superior weather protection and longevity.
- Metal Shingle RoofingIndividual metal shingles that interlock to create a weather-tight roof with the look of traditional shingles but greater durability and fire resistance.
- Asphalt Shingle RoofingInstallation of asphalt-based shingles, the most common residential roofing material, available in various colors and styles.
- Steel-Coated Shingle RoofingAsphalt shingles with a steel or metal coating applied for enhanced durability, wind resistance, and longevity compared to standard shingles.
- Gutter InstallationSetting up gutters and downspouts to channel water away from the roof and foundation, preventing water damage and erosion.
- Window ReplacementRemoving old windows and installing new ones to improve energy efficiency, security, and appearance.
- Vinyl Siding InstallationInstallation of vinyl panels on exterior walls to protect the home and improve appearance with minimal maintenance.
- Exterior RemodelingComprehensive updates to a home's exterior including roofing, siding, windows, doors, or landscaping elements.
- Free EstimatesNo-cost written quote for roofing or exterior work provided after an on-site inspection.
Company Info
- Entity Type
- Corporation
- Address Type
- Commercial
- Multi-State Company
- No
- Website Age
- 3.9 years old
Inspections and Violations
U.S. Department of Labor dataReviews and Reputation
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Avg. Rating
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BBB A+
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Google
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Yelp
Customer reviews of this roofing company present contrasting experiences. One reviewer reports extreme dissatisfaction, claiming the company did not honor repair and warranty policies, alleging an employee entered their home uninvited and used obscene language, and stating they were told they lack lifetime warranty coverage despite previous claims. Another reviewer expresses high satisfaction with their metal roof installation, describing it as quick and professional with excellent cleanup. This same reviewer reports the company responded immediately to a recent request for an additional snow rail and praises their customer service as fantastic. Reviews indicate notably different customer experiences with the company's service quality and warranty practices.
Review Signals Over Time
By sheer volume of Google reviews (a measure of how much feedback a firm has gathered) USA Home Improvement Solutions ranks 53rd of the 158 roofers we track across Pennsylvania, ahead of about 66% of them. Over the past year it has pulled in 29 reviews - the most recent last month - for a rate of roughly 3.3 reviews per month, which is faster than approximately 59% of the other Pennsylvania roofers. Its 4.7-star average rating sits below the Pennsylvania median of 4.9 stars. The owner responds to 79% of reviews, which is above the typical Pennsylvania roofer’s rate of 66%.
