Helm Construction Company

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Public Records Check

  • 0 Credentials Our automated search didn't find a manufacturer certification for Helm Construction Company. Many reputable roofers aren't certified by any manufacturer, often by choice, so this isn't a sign of a problem. If a manufacturer-backed warranty matters to you, ask the contractor which certifications they carry.

We verified 2/5 public records for Helm Construction Company. The more of a company's record you can check, the more informed your hiring decision.

Contact Info

Company Description

Helm Construction Company provides roofing services in Lancaster, Pennsylvania and surrounding areas including Harrisburg, Manheim, and York. The company offers residential and commercial roofing installation, repair, and replacement, along with gutter installation, repair, and replacement services, and siding work. Services include roof inspections and maintenance. The company assists clients with insurance claims for roofing damage, providing documentation and working directly with insurance companies. Roofing projects typically take one to three days for residential work, with longer timelines for larger commercial projects. Helm Construction Company provides warranties on both materials and workmanship, with terms depending on specific materials used and project scope.

Services Offered

Company Info

Entity Type
Limited Liability Company (LLC)
Address Type
Commercial
Multi-State Company
No
Website Age
8.0 years old

Inspections and Violations

U.S. Department of Labor data
Inspections 0
Violations 0
Current penalties $0
Most recent -

Reviews and Reputation

About this review summary

This summary was automatically generated from customer reviews that were publicly visible at the time it was created on one or more of the review aggregators listed below. It does not constitute a review, rating, endorsement, or statement of fact about the business - it reflects only the opinions expressed by those reviewers as found at that time, not the views or conclusions of RooferWatch. Automated summaries can contain errors or omit context and may become outdated as new reviews are posted, so please read the original reviews through the links provided and do your own due diligence. If you are the business owner and believe anything here is inaccurate, submit a correction and we’ll review it promptly.

  • Avg. Rating 3.7
  • BBB NR
  • Google 4.8
  • Yelp 2.6

Customer reviews present mixed experiences with this roofing company. Several reviewers report positive experiences, noting quick quotes, competitive pricing, timely completion, and thorough cleanup. However, other reviewers express significant dissatisfaction. Some customers describe poor communication, including delayed project scheduling and last-minute notifications about material discontinuation. Multiple reviewers report quality concerns, including missing nails on shingles, damaged flashing, debris left at job sites, and ongoing roof leaks after installation. One reviewer notes that the foreman did not inspect work and the installation crew had language barriers that hindered communication. Another reviewer mentions issues with non-roofing work, describing walls out of square and electrical problems. One customer reports the company made multiple return visits to address defects on a newly installed roof.

About this average rating

This figure is a straightforward average of the public ratings we’ve gathered for this company across the following review platforms that our systems have identified: Google, Yelp. It is not a proprietary RooferWatch score or a judgement of our own; each source is converted to a common five-star scale and blended into a single number so that no one platform’s reviews carry outsized weight, giving a more balanced read on overall sentiment. We’d still encourage you to read the underlying reviews on each platform and weigh them for yourself.

Review Signals Over Time

About these review signals

These figures are derived from this company’s 30 most recent publicly visible Google reviews at the time they were gathered. They simply describe patterns in those reviews - how often new reviews appear, how often the owner replies, and whether recent star ratings run higher or lower than older ones. They are not a review, rating, endorsement, or judgement by RooferWatch, and they reflect only what those public reviews showed at that time, which can change as new reviews are posted. Please read the underlying reviews and do your own due diligence. If you are the business owner and believe anything here is inaccurate, submit a correction and we’ll review it promptly.

~5.3/mo Reviews per month
93% Owner responds to reviews
Declining 4.8 recent vs 5.0 earlier
How customers rated Helm Construction Company each month
Number of new reviews Helm Construction Company received per month

By sheer volume of Google reviews (a measure of how much feedback a firm has gathered) Helm Construction Company ranks 5th of the 10 roofers we track in Lancaster, ahead of about 56% of them. Over the past year it has pulled in 30 reviews - the most recent last month - for a rate of roughly 5.3 reviews per month, which is faster than approximately 50% of the other Lancaster roofers. Its 4.8-star average rating sits just below the Lancaster median of 5.0 stars. The owner responds to 93% of reviews, which is above the typical Lancaster roofer’s rate of 86%.

Service Areas

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About these customer reviews

Reviews below are submitted by members of the public and reflect only the opinions of those individuals, not the views, conclusions, or endorsement of RooferWatch. We screen submissions before publishing but cannot independently verify each reviewer’s experience. If you are the business owner and believe a review is inaccurate, please log in and report the review in question.

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