Public Records Check
- Missing License Our automated search didn't find a license on file for Carolina Professional Roof Systems with the North Carolina state licensing board. That doesn't mean the company is unlicensed. A license can be held under a different business name, registered too recently for us to match, or filed in a way our search didn't catch. We recommend confirming directly with the North Carolina state licensing board or asking the contractor for their license number.
- Registered Corporation Carolina Professional Roof Systems's registered name carries a corporate suffix (LLC or Inc), but we have not matched it to a filing on the North Carolina Secretary of State. You can confirm how the business is registered, and its current status, directly with the North Carolina Secretary of State.
- Residential Address Carolina Professional Roof Systems's listed address at 2646 S Main St, Midway, NC 27127 appears to be a residential address. This means the company operates from a real, locatable address rather than a mailbox or PO box, which can make it easier to reach them or resolve issues. Many roofers legitimately work from a home address, so this doesn't speak to the quality of their work, license, or insurance.
- 1 Credential Carolina Professional Roof Systems holds these manufacturer certifications: Owens Corning Preferred. These show the company met a manufacturer's program requirements and may offer manufacturer-backed warranties, but they aren't independent quality audits. You can confirm current status with the manufacturer.
- Excellent Ratings Across the platforms we identified for Carolina Professional Roof Systems (Google, the Better Business Bureau), the blended average is 5.0 out of 5, which we label Excellent. This is a plain average of public customer ratings, not a RooferWatch score. A high average reflects past customers' experiences, not a guarantee of yours, so read the underlying reviews and weigh them yourself.
We verified 4/5 public records for Carolina Professional Roof Systems. The more of a company's record you can check, the more informed your hiring decision.
Contact Info
-
Phone
This is either a business landline or VoIP number (not a mobile number).(336) 546-6292
-
Primary Address
2646 S Main St, Midway, NC 27127
-
Alternate Address
301 Placid Park, Lexington, NC 27295
-
Owner Email
-
Website
carolinaprofessionalroofsystems.com
- Socials
Company Description
Carolina Professional Roof Systems serves the Winston-Salem to Charlotte areas, including Winston Salem, Greensboro, Charlotte, Matthews, Waxhaw, and Mooresville, North Carolina. The company offers residential and commercial roofing services including TPO roof installation, standing seam metal roof installation, roof shingles, roof replacement, gutter replacement, storm and hail roof restoration, roof maintenance, metal roof services, flat roof installation, roof coatings, roof inspection, roof insulation, emergency roof repair, roof waterproofing, and roof inspections. The company provides claim assistance for insurance-related roof damage and specializes in commercial restoration and metal roof systems. Carolina Professional Roof Systems is fully insured and carries an A+ rating from the Better Business Bureau.
Services Offered
- TPO Roof InstallationInstallation of thermoplastic polyolefin single-ply roofing membrane on flat or low-slope roofs for waterproofing and weather protection.
- Standing Seam Metal Roof InstallationInstalling vertical-seam metal roofing panels on residential or commercial structures, offering durability and a sleek architectural look.
- Roof ShinglesInstallation or replacement of asphalt, architectural, or other shingle types to provide the primary weather-resistant layer on pitched roofs.
- Roof ReplacementRemoving an old or failing roof system and installing a new one, typically when repairs are no longer cost-effective.
- Gutter ReplacementRemoving old gutters and downspouts and installing new ones to properly channel water away from the home.
- Storm And Hail Roof RestorationRepair or replacement of shingles, flashing, and structural damage caused by severe weather, hail impact, or wind to restore the roof to pre-damage condition.
- Roof MaintenanceRegular upkeep such as cleaning gutters, removing debris, checking seals, and minor repairs to extend roof life and prevent problems.
- Metal Roof ServicesInstallation, repair, and maintenance of metal roofing systems, which offer durability and longevity.
- Metal Roof RestorationCleaning, repainting, and repair of existing metal roofs to restore appearance, seal seams, and extend service life.
- Metal Roof RepairPatching, sealing, and fastener replacement on metal roofs to address leaks, rust, and panel damage.
- Flat Roof InstallationInstallation of roofing systems on flat or nearly flat commercial and residential roofs using membranes, coatings, or built-up materials.
- Roof CoatingsApplying protective liquid coatings to extend roof life, improve reflectivity, and seal minor cracks without full replacement.
- Roof InspectionA professional examination of the roof's condition, identifying damage, wear, leaks, and remaining lifespan to guide maintenance or replacement decisions.
- Roof InsulationInstallation of insulation materials in attics or between roof layers to improve energy efficiency and reduce heating and cooling costs.
- Emergency Roof RepairUrgent tarping, patching, or temporary stabilization of storm-damaged or severely leaking roofs to prevent immediate water intrusion.
- Roof WaterproofingApplication of protective coatings or membranes to seal the roof surface and prevent water penetration.
- Roof RestorationCleaning, recoating, and resealing an existing roof to restore its waterproofing and appearance without full replacement.
- Roof RepairsFixing localized roof damage such as leaks, missing shingles, flashing issues, or deteriorated sections without full replacement.
- Flat Roof RepairPatching or sealing leaks and damage on flat or low-slope roofs, typically involving membrane or coating materials.
- Insurance Claims AssistanceHelp documenting roof damage, preparing claim paperwork, and communicating with insurers to support the homeowner's claim process.
Credentials
-
Owens Corning Preferred
An Owens Corning Preferred contractor has earned the mid-tier designation in Owens Corning's contractor network by demonstrating installation quality, business stability, and customer satisfaction. This status… Read more
Company Info
- Lead-Safe (RRP)
- N/A
- Company Name
- Carolina Professional Roof Systems, LLC
- Entity Type
- Limited Liability Company (LLC)
- Address Type
- Residential
- Multi-State Company
- No
- Website Age
- 8.0 years old
Inspections and Violations
U.S. and North Carolina OSHA dataReviews and Reputation
-
Avg. Rating
-
BBB A+
-
Google
Reviewers consistently praise Carolina Professional Roof Systems for responsive and prompt service. Several customers report that Billy, the owner, answered emergency calls quickly - including on weekends - and arrived within hours to address urgent roof damage. Multiple reviewers describe Billy as professional, knowledgeable, thorough, and honest, noting that he explained work clearly, provided fair pricing, and sometimes recommended solutions that didn't involve his company. Customers report satisfaction with repair quality, noting that work was completed efficiently and that Billy coordinated with insurance companies and helped with material selections. Several reviewers mention that Billy's team was respectful of their property, arrived on time or early, and performed detailed cleanup. Reviewers also highlight that Billy followed up after work and stood by his work beyond warranty periods. Overall, customers express strong satisfaction and indicate they would recommend the company and use it again.
Review Signals Over Time
By sheer volume of Google reviews (a measure of how much feedback a firm has gathered) Carolina Professional Roof Systems ranks 93rd of the 203 roofers we track across North Carolina, ahead of about 54% of them. Over the past year it has pulled in 25 reviews - the most recent last month - for a rate of roughly 2.3 reviews per month, which is faster than approximately 52% of the other North Carolina roofers. Its 5.0-star average rating sits just above the North Carolina median of 4.9 stars. The owner responds to 97% of reviews, which is above the typical North Carolina roofer’s rate of 90%.
