Public Records Check
- Missing License Our automated search didn't find a license on file for 5 Star Roofing with the North Carolina state licensing board. That doesn't mean the company is unlicensed. A license can be held under a different business name, registered too recently for us to match, or filed in a way our search didn't catch. We recommend confirming directly with the North Carolina state licensing board or asking the contractor for their license number.
- Registered Corporation The North Carolina Secretary of State listed 5 Star Roofing as Current-Active when we last checked on Jul 11, 2026, registered since 2019. You can confirm it's still current with the North Carolina Secretary of State.
- Business Address 5 Star Roofing's listed address at 115 Pomona Dr, Greensboro, NC 27407 appears to be a business address. This means the company operates from a real, locatable address rather than a mailbox or PO box, which can make it easier to reach them or resolve issues. Many roofers legitimately work from a home address, so this doesn't speak to the quality of their work, license, or insurance.
- 3 Credentials 5 Star Roofing holds these manufacturer certifications: CertainTeed ShingleMaster, Owens Corning Preferred, NRCA Membership - member since 2020. These show the company met a manufacturer's program requirements and may offer manufacturer-backed warranties, but they aren't independent quality audits. You can confirm current status with the manufacturer.
- Excellent Ratings Across the platforms we identified for 5 Star Roofing (Google, the Better Business Bureau, CertainTeed), the blended average is 4.9 out of 5, which we label Excellent. This is a plain average of public customer ratings, not a RooferWatch score. A high average reflects past customers' experiences, not a guarantee of yours, so read the underlying reviews and weigh them yourself.
We verified 4/5 public records for 5 Star Roofing. The more of a company's record you can check, the more informed your hiring decision.
Contact Info
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Phone
This is either a business landline or VoIP number (not a mobile number).(336) 780-7800
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Primary Address
115 Pomona Dr, Greensboro, NC 27407
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Alternate Address
8303 Stafford Mill Rd., Oak Ridge, NC 27310
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Owner Email
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Website
5starroofingusa.com
- Socials
Company Description
5 Star Roofing & Restoration is a GAF Master Elite Contractor serving Greensboro, North Carolina and the Piedmont Triad region, including High Point, Winston-Salem, and surrounding areas. The company offers residential and commercial roofing services including roof repair, roof replacement, roof inspection, roof rejuvenation, new roof installation, and metal roofing using GAF Timbersteel products. Storm damage repair and restoration services are available, along with expertise in insurance claims navigation. Commercial services include flat roofing, commercial roof repair and replacement, and commercial roof maintenance. The company is licensed in North Carolina, Virginia, and South Carolina, fully insured with general liability and workers' compensation coverage, and holds an A+ rating with the Better Business Bureau. 5 Star Roofing has received recognition as Best Roofing Contractor in North Carolina for 2026 and holds GAF President's Club Award and GAF Triple Excellence Award certifications.
Services Offered
- Roof RepairFixing localized damage such as leaks, missing shingles, damaged flashing, or deteriorated sections without replacing the entire roof.
- Roof ReplacementRemoving an old or failing roof system and installing a new one, typically when repairs are no longer cost-effective.
- Roof InspectionA professional examination of the roof's condition, identifying damage, wear, leaks, and remaining lifespan to guide maintenance or replacement decisions.
- Roof RejuvenationTreatment applied to aging asphalt shingles to restore flexibility and extend roof life without full replacement.
- New Roof InstallationInstalling a complete new roof system on a structure that currently lacks one or needs full replacement.
- Metal RoofingInstallation of durable metal panels or standing seam roofing, which resists weather, lasts 40-70 years, and works well in snowy or coastal areas.
- Storm Damage RepairEmergency repairs to roofs damaged by wind, hail, falling trees, or severe weather, often covered by homeowner insurance.
- Commercial RoofingRoof installation, repair, and maintenance on office buildings, retail spaces, and other commercial structures, often involving flat or low-slope systems.
- Commercial Flat RoofingInstallation and repair of flat roofing systems for commercial buildings using membranes, coatings, or built-up materials.
- Commercial Roof MaintenanceOngoing care and inspection of commercial roofs to ensure functionality, address minor issues, and maintain warranty compliance.
- Insurance Claims AssistanceHelp documenting roof damage, preparing claim paperwork, and communicating with insurers to support the homeowner's claim process.
- Vinyl SidingInstallation of PVC plastic siding panels that provide low-maintenance exterior cladding in various colors and styles.
- Siding ReplacementRemoval and installation of new exterior wall cladding, typically vinyl, fiber cement, or metal, to restore weather protection and appearance.
- Gutter ReplacementRemoving old gutters and downspouts and installing new ones to properly channel water away from the home.
Credentials
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CertainTeed ShingleMaster
A CertainTeed ShingleMaster is a contractor with at least one crew member who has passed CertainTeed's Shingle Applicator training program (SARP), a hands-on technical certification that tests installers on proper… Read more
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Owens Corning Preferred
An Owens Corning Preferred contractor has earned the mid-tier designation in Owens Corning's contractor network by demonstrating installation quality, business stability, and customer satisfaction. This status… Read more
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NRCA Membership - member since 2020
The National Roofing Contractors Association (NRCA) is the leading trade association for the U.S. roofing industry. Established in 1886, it sets industry standards, publishes the technical and safety guidance that… Read more
Company Info
- Lead-Safe (RRP)
- N/A
- Company Name
- 5 Star Roofing & Restoration LLC
- State Entity ID
- 1897475
- Company Formation Date
- Sep 26, 2019
- Company Age
- 6.8 years old
- Company Formation State
- NC
- Principal Address
- 8303 Stafford Mill Rd., Oak Ridge, NC 27310
- Registered Agent
- Shannon O Leiss
- Agent Address
- NC
- Entity Type
- Limited Liability Company (LLC)
- Address Type
- Commercial
- Multi-State Company
- No
- Website Age
- 6.1 years old
Inspections and Violations
U.S. and North Carolina OSHA dataReviews and Reputation
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Avg. Rating
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BBB A+
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Google
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CertainTeed
Reviewers consistently praise 5 Star Roofing's work quality and professionalism. Several customers report that staff members, including supervisors and project managers, were diligent, professional, and responsive to their needs. Reviewers describe the company as thorough, efficient, and skilled in roof replacement and gutter work. Multiple customers highlight positive communication and accessibility from team members. Some reviewers note that staff proactively addressed issues without being asked and responded promptly to follow-up requests. One reviewer expressed initial satisfaction but later experienced leaks and felt uncertain about the company's explanation, though the owner offered to conduct a water test. Another reviewer praised a staff member's willingness to help beyond normal business hours without charging. Overall, reviewers recommend the company based on their experiences with service quality and staff professionalism.
Review Signals Over Time
By sheer volume of Google reviews (a measure of how much feedback a firm has gathered) 5 Star Roofing ranks 2nd of the 15 roofers we track in Greensboro, ahead of about 93% of them. Over the past year it has pulled in 29 reviews - the most recent this month - for a rate of roughly 13.3 reviews per month, which is faster than approximately 93% of the other Greensboro roofers. Its 4.9-star average rating sits right at the Greensboro median of 4.9 stars. The owner responds to 90% of reviews, which is in line with the typical Greensboro roofer’s rate of 90%.
