Public Records Check
- Missing License Our automated search didn't find a license on file for Roof Xpress with the North Carolina state licensing board. That doesn't mean the company is unlicensed. A license can be held under a different business name, registered too recently for us to match, or filed in a way our search didn't catch. We recommend confirming directly with the North Carolina state licensing board or asking the contractor for their license number.
- Registered Corporation The North Carolina Secretary of State listed Roof Xpress as Current-Active when we last checked on Jul 11, 2026, registered since 2014. You can confirm it's still current with the North Carolina Secretary of State.
- Business Address Roof Xpress's listed address at 2007 Boulevard St #Ste B, Greensboro, NC 27407 appears to be a business address. This means the company operates from a real, locatable address rather than a mailbox or PO box, which can make it easier to reach them or resolve issues. Many roofers legitimately work from a home address, so this doesn't speak to the quality of their work, license, or insurance.
- 1 Credential Roof Xpress holds these manufacturer certifications: CertainTeed ShingleMaster. These show the company met a manufacturer's program requirements and may offer manufacturer-backed warranties, but they aren't independent quality audits. You can confirm current status with the manufacturer.
- Excellent Ratings Across the platforms we identified for Roof Xpress (Google, Yelp, the Better Business Bureau, CertainTeed), the blended average is 4.5 out of 5, which we label Excellent. This is a plain average of public customer ratings, not a RooferWatch score. A high average reflects past customers' experiences, not a guarantee of yours, so read the underlying reviews and weigh them yourself.
We verified 4/5 public records for Roof Xpress. The more of a company's record you can check, the more informed your hiring decision.
Contact Info
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Phone
This is either a business landline or VoIP number (not a mobile number).(855) 533-7773
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Primary Address
2007 Boulevard St #Ste B, Greensboro, NC 27407
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Owner Email
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Website
roofxpress.com
- Socials
Company Description
Roof Xpress provides residential and commercial roofing services throughout North Carolina, founded by Miguel Palapa and based in Greensboro. The company offers shingle roofing, metal roofing, roof repairs, roof replacements, storm damage repairs, gutter installation and repair, and roof inspections. Roof Xpress serves Greensboro and surrounding areas including Summerfield, Oak Ridge, Stokesdale, Kernersville, Clemmons, Winston Salem, High Point, Pleasant Garden, Jamestown, Asheboro, Thomasville, Lexington, Wallburg, Walkertown, Browns Summit, Pittsboro, Siler City, Burlington, and Mebane. The company assists with insurance claims processing and uses the Equipter RB4000 debris management system and Catch-All net system for property protection during projects. Services include asphalt shingle installation, standing-seam and metal shingle roofing options, leak repairs, hail damage restoration, and gutter systems for water management.
Services Offered
- Residential RoofingRoof work on single-family homes and small residential properties, adapted to typical house construction and materials.
- Commercial RoofingRoof installation, repair, and maintenance on office buildings, retail spaces, and other commercial structures, often involving flat or low-slope systems.
- Shingle Roofing InstallationInstalling a new asphalt shingle roof system as a complete replacement or new construction.
- Metal Roofing InstallationInstalling metal panels or standing-seam roofing systems, offering longevity and weather resistance for residential or commercial properties.
- Roof RepairsFixing localized roof damage such as leaks, missing shingles, flashing issues, or deteriorated sections without full replacement.
- Roof ReplacementsComplete removal of an old roof and installation of a new roofing system with updated materials and structure.
- Storm Damage RepairEmergency repairs to roofs damaged by wind, hail, falling trees, or severe weather, often covered by homeowner insurance.
- Emergency RepairsUrgent same-day or after-hours repair service for sudden damage like storm-torn roofs or burst pipes that require immediate attention to prevent further property damage.
- Roof InspectionsProfessional evaluation of roof structure, materials, and condition to detect leaks, deterioration, or needed repairs.
- Gutter InstallationSetting up gutters and downspouts to channel water away from the roof and foundation, preventing water damage and erosion.
- Gutter RepairFixing leaks, reattaching loose sections, replacing damaged gutters, or realigning gutters to ensure proper water drainage away from the foundation.
- Gutter MaintenanceRegular cleaning and inspection of gutters and downspouts to ensure proper water drainage and prevent clogs or damage.
- Leak RepairsLocating and sealing roof leaks caused by damaged shingles, flashing, vents, or membrane deterioration.
- Hail Damage RestorationAssessing and repairing dents, cracks, and punctures to shingles, siding, and other exterior surfaces caused by hail impact.
- Insurance Claims AssistanceHelp documenting roof damage, preparing claim paperwork, and communicating with insurers to support the homeowner's claim process.
- Roof MaintenanceRegular upkeep such as cleaning gutters, removing debris, checking seals, and minor repairs to extend roof life and prevent problems.
- Energy-Efficient RoofingInstallation of roofing materials with high solar reflectance and thermal emittance to reduce cooling costs and lower building energy consumption.
- Flat Roof SolutionsRepair and maintenance of low-slope roofs using materials like TPO, EPDM, or modified bitumen to prevent pooling and leaks.
Credentials
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CertainTeed ShingleMaster
A CertainTeed ShingleMaster is a contractor with at least one crew member who has passed CertainTeed's Shingle Applicator training program (SARP), a hands-on technical certification that tests installers on proper… Read more
Company Info
- Lead-Safe (RRP)
- N/A
- Company Name
- Xpress Roofing & Construction, LLC
- State Entity ID
- 1378271
- Company Formation Date
- May 9, 2014
- Company Age
- 12.2 years old
- Company Formation State
- NC
- Principal Address
- 2007 Boulevard St, Suite a, Greensboro, NC 27407
- Registered Agent
- Miguel Palapa
- Agent Address
- NC
- Entity Type
- Limited Liability Company (LLC)
- Address Type
- Commercial
- Multi-State Company
- No
- Website Age
- 7.7 years old
Inspections and Violations
U.S. and North Carolina OSHA dataReviews and Reputation
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Avg. Rating
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BBB A+
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Google
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Yelp
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CertainTeed
Customer reviews of this roofing company are mixed. One reviewer reports experiencing a leak after a rainstorm and states that the company's technician spent only 20 minutes on the roof, performed work in an area different from where the leak was located, and charged over $700. This reviewer describes the price as exorbitant and unfair, and reports filing a complaint with the Better Business Bureau. In contrast, another reviewer expresses strong satisfaction, describing the company as efficient and respectful. This reviewer reports receiving a new roof and states that the company also took care with landscaping and driveway during the project. This satisfied customer indicates they have used the company twice and would recommend it.
Review Signals Over Time
By sheer volume of Google reviews (a measure of how much feedback a firm has gathered) Roof Xpress ranks 9th of the 15 roofers we track in Greensboro, ahead of about 43% of them. Over the past year it has pulled in 7 reviews - the most recent 3 months ago - for a rate of roughly 1.0 reviews per month, which is slower than approximately 79% of the other Greensboro roofers. Its 5.0-star average rating sits just above the Greensboro median of 4.9 stars. The owner responds to 43% of reviews, which is below the typical Greensboro roofer’s rate of 90%.
