Public Records Check
- Missing License Our automated search didn't find a license on file for Fortress Exteriors with the North Carolina state licensing board. That doesn't mean the company is unlicensed. A license can be held under a different business name, registered too recently for us to match, or filed in a way our search didn't catch. We recommend confirming directly with the North Carolina state licensing board or asking the contractor for their license number.
- Registered Corporation Fortress Exteriors's registered name carries a corporate suffix (LLC or Inc), but we have not matched it to a filing on the North Carolina Secretary of State. You can confirm how the business is registered, and its current status, directly with the North Carolina Secretary of State.
- Residential Address Fortress Exteriors's listed address at 2001 Baltimore Ln, Enochville, NC 28081 appears to be a residential address. This means the company operates from a real, locatable address rather than a mailbox or PO box, which can make it easier to reach them or resolve issues. Many roofers legitimately work from a home address, so this doesn't speak to the quality of their work, license, or insurance.
- 1 Credential Fortress Exteriors holds these manufacturer certifications: CertainTeed ShingleMaster. These show the company met a manufacturer's program requirements and may offer manufacturer-backed warranties, but they aren't independent quality audits. You can confirm current status with the manufacturer.
- Excellent Ratings Across the platforms we identified for Fortress Exteriors (Google, the Better Business Bureau, CertainTeed), the blended average is 4.9 out of 5, which we label Excellent. This is a plain average of public customer ratings, not a RooferWatch score. A high average reflects past customers' experiences, not a guarantee of yours, so read the underlying reviews and weigh them yourself.
We verified 4/5 public records for Fortress Exteriors. The more of a company's record you can check, the more informed your hiring decision.
Contact Info
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Phone
This is either a business landline or VoIP number (not a mobile number).(704) 233-3838
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Alternate Phone
This phone number belongs to an iPhone, not a landline, so both calling and texting is supported.(704) 223-3838
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Primary Address
2001 Baltimore Ln, Enochville, NC 28081
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Owner Email
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Website
trust-fortress.com
- Socials
Company Description
Fortress Exteriors is a full-service roofing contractor with over 24 years of experience serving the Charlotte area. The company specializes in residential, commercial, and industrial roofing solutions, with a primary focus on residential work. Services include roof replacement and repairs, gutter installation, siding, and painting. Fortress Exteriors offers a one-year workmanship warranty on all repairs and a five-year workmanship warranty on full roof replacements. The company provides free roof inspections and guides customers through the entire roof replacement process.
Services Offered
- Roof ReplacementRemoving an old or failing roof system and installing a new one, typically when repairs are no longer cost-effective.
- Roof RepairsFixing localized roof damage such as leaks, missing shingles, flashing issues, or deteriorated sections without full replacement.
- Gutter InstallationSetting up gutters and downspouts to channel water away from the roof and foundation, preventing water damage and erosion.
- Siding InstallationInstalling new exterior wall cladding made of vinyl, fiber cement, wood, or metal to protect the home and improve curb appeal.
- Free Roof InspectionsA no-cost visual assessment of roof condition, typically performed on-site to identify damage, wear, or maintenance needs.
- Painting and RepairsInterior and exterior painting work combined with fixes to damaged surfaces, trim, or siding to refresh and protect a property's appearance.
Credentials
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CertainTeed ShingleMaster
A CertainTeed ShingleMaster is a contractor with at least one crew member who has passed CertainTeed's Shingle Applicator training program (SARP), a hands-on technical certification that tests installers on proper… Read more
Company Info
- Lead-Safe (RRP)
- N/A
- Company Name
- Fortress Exteriors, LLC
- Entity Type
- Limited Liability Company (LLC)
- Address Type
- Residential
- Multi-State Company
- No
- Website Age
- 3.9 years old
Inspections and Violations
U.S. and North Carolina OSHA dataReviews and Reputation
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Avg. Rating
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BBB A+
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Google
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CertainTeed
Reviewers consistently praise Fortress Exteriors for professionalism, reliability, and quality work. Several reviewers report that staff members - particularly Fenn, Patrick, and Wanda - are knowledgeable, responsive, and patient in answering questions. Customers describe the team as honest and fair in pricing, with multiple reviewers noting competitive quotes compared to other contractors. Several reviewers report that projects were completed on time and efficiently, with attention to detail and thorough cleanup. Reviewers highlight the company's warranty service and willingness to address issues promptly. Multiple customers mention receiving referrals from insurance agents, realtors, and other professionals. Reviewers across various service types - including roof replacement, repairs, inspections, gutter work, and trim replacement - express satisfaction with the quality of materials and workmanship. One reviewer with extensive contractor experience ranks Fortress Exteriors in their top five contractors overall.
Review Signals Over Time
By sheer volume of Google reviews (a measure of how much feedback a firm has gathered) Fortress Exteriors ranks 176th of the 203 roofers we track across North Carolina, ahead of about 13% of them. Over the past year it has pulled in 14 reviews - the most recent 2 months ago - for a rate of roughly 0.7 reviews per month, which is slower than approximately 84% of the other North Carolina roofers. Its 5.0-star average rating sits just above the North Carolina median of 4.9 stars. The owner responds to 100% of reviews, which is above the typical North Carolina roofer’s rate of 90%.
