Public Records Check
- Missing License Our automated search didn't find a license on file for Recovery Roofing of NC with the North Carolina state licensing board. That doesn't mean the company is unlicensed. A license can be held under a different business name, registered too recently for us to match, or filed in a way our search didn't catch. We recommend confirming directly with the North Carolina state licensing board or asking the contractor for their license number.
- Missing Corporation Our automated search didn't find a registered business entity for Recovery Roofing of NC with the North Carolina Secretary of State. That doesn't mean the company isn't legitimate. Many roofers operate legally as sole proprietorships, which don't require registration, and a registered business can be filed under a different name, formed in another state, or created too recently for us to match. To confirm how the business is structured, ask the contractor or search the North Carolina Secretary of State directly.
- Business Address Recovery Roofing of NC's listed address at 4122 Bennett Memorial RD Ste 103, Durham, NC 27705 appears to be a business address. This means the company operates from a real, locatable address rather than a mailbox or PO box, which can make it easier to reach them or resolve issues. Many roofers legitimately work from a home address, so this doesn't speak to the quality of their work, license, or insurance.
- 1 Credential Recovery Roofing of NC holds these manufacturer certifications: VELUX Certified Installer. These show the company met a manufacturer's program requirements and may offer manufacturer-backed warranties, but they aren't independent quality audits. You can confirm current status with the manufacturer.
- Excellent Ratings Across the platforms we identified for Recovery Roofing of NC (Google, Yelp, the Better Business Bureau), the blended average is 4.5 out of 5, which we label Excellent. This is a plain average of public customer ratings, not a RooferWatch score. A high average reflects past customers' experiences, not a guarantee of yours, so read the underlying reviews and weigh them yourself.
We verified 3/5 public records for Recovery Roofing of NC. The more of a company's record you can check, the more informed your hiring decision.
Contact Info
-
Phone
This is either a business landline or VoIP number (not a mobile number).(919) 371-8990
-
Primary Address
4122 Bennett Memorial RD Ste 103, Durham, NC 27705
-
Owner Email
-
Website
recoveryroofingnc.com
- Socials
Company Description
Recovery Roofing of NC has been operating for over a decade and holds GAF Master Elite Contractor certification. The company serves the Triangle Region of North Carolina and offers residential roof installation, repair, and replacement on all types of metal roofs. Services include gutter installation and repair, storm damage roof repair, roof maintenance, and commercial roofing. Recovery Roofing of NC works with insurance adjusters throughout the claim process and accepts insurance. The company provides financing options for roof repairs and replacements. A warranty on new roofs is offered. The company maintains an A+ rating with the Better Business Bureau and has replaced thousands of roofs throughout its service area.
Services Offered
- Metal Roof InstallationInstalling a new metal roof system, typically standing seam or metal shingles, for durability and longevity.
- Roof ReplacementRemoving an old or failing roof system and installing a new one, typically when repairs are no longer cost-effective.
- Roof RepairFixing localized damage such as leaks, missing shingles, damaged flashing, or deteriorated sections without replacing the entire roof.
- Storm Damage RepairEmergency repairs to roofs damaged by wind, hail, falling trees, or severe weather, often covered by homeowner insurance.
- Gutter InstallationSetting up gutters and downspouts to channel water away from the roof and foundation, preventing water damage and erosion.
- Gutter RepairFixing leaks, reattaching loose sections, replacing damaged gutters, or realigning gutters to ensure proper water drainage away from the foundation.
- Roof MaintenanceRegular upkeep such as cleaning gutters, removing debris, checking seals, and minor repairs to extend roof life and prevent problems.
- Commercial RoofingRoof installation, repair, and maintenance on office buildings, retail spaces, and other commercial structures, often involving flat or low-slope systems.
- Re-roofingComplete removal of an old roof system and installation of new roofing materials to restore full protection and extend the building's lifespan.
- Insurance Claim AssistanceProfessional help navigating the insurance claims process, including damage assessment and documentation for roof or exterior repairs.
Credentials
-
VELUX Certified Installer
VELUX Certified Installer is the broader of the two tiers in VELUX's installer program, and it describes a specific business model: a company that works across a variety of products or services, with VELUX skylights as… Read more
Company Info
- Lead-Safe (RRP)
- N/A
- Entity Type
- Limited Liability Company (LLC)
- Alternate Name
- 4122 Bennett Memorial Rd. Suite 103, Durham, NC 27705
- Address Type
- Commercial
- Multi-State Company
- No
- Website Age
- 15.2 years old
Inspections and Violations
U.S. and North Carolina OSHA dataReviews and Reputation
-
Avg. Rating
-
BBB A+
-
Google
-
Yelp
Customer reviews of Recovery Roofing present mixed experiences. Several reviewers praise the company's responsiveness, professionalism, and fair pricing. Some customers report positive outcomes with roof repairs and appreciate the warranty offerings and timely completion of work. One reviewer commended a salesman for recommending a more cost-effective solution. However, other reviewers express significant concerns. One customer reports an unresolved water damage repair from 2021 despite an agreement. Another describes receiving an uncertain diagnosis from a distance without a thorough roof inspection, with an estimate they found substantially higher than a competitor's final cost. A third reviewer details extensive problems with a skylight installation involving miscommunication, damaged products, and disputes over responsibility. An additional customer reports poor cleanup after roof work, including scattered nails and damage to property that the field manager declined to address.
Review Signals Over Time
By sheer volume of Google reviews (a measure of how much feedback a firm has gathered) Recovery Roofing of NC ranks 5th of the 13 roofers we track in Durham, ahead of about 67% of them. Over the past year it has pulled in 2 reviews - the most recent 2 months ago - for a rate of roughly 0.5 reviews per month, which is slower than approximately 55% of the other Durham roofers. Its 4.4-star average rating sits below the Durham median of 4.9 stars. The owner responds to 93% of reviews, which is above the typical Durham roofer’s rate of 72%.
