Public Records Check
- Missing License Our automated search didn't find a license on file for American Craftsmen of N.C. with the North Carolina state licensing board. That doesn't mean the company is unlicensed. A license can be held under a different business name, registered too recently for us to match, or filed in a way our search didn't catch. We recommend confirming directly with the North Carolina state licensing board or asking the contractor for their license number.
- Registered Corporation The North Carolina Secretary of State listed American Craftsmen of N.C. as Current-Active when we last checked on Jul 10, 2026, registered since 2005. You can confirm it's still current with the North Carolina Secretary of State.
- Unverified Address American Craftsmen of N.C.'s listed address at 1921 N Pointe Dr, Durham, NC 27705 appears to be a unconfirmed address. A roofer using a mailbox isn't necessarily a problem, but it can make the company harder to reach or hold accountable. To reach them in person, ask the contractor for a physical address or confirm one directly.
- 1 Credential American Craftsmen of N.C. holds these manufacturer certifications: CertainTeed SELECT ShingleMaster. These show the company met a manufacturer's program requirements and may offer manufacturer-backed warranties, but they aren't independent quality audits. You can confirm current status with the manufacturer.
- Excellent Ratings Across the platforms we identified for American Craftsmen of N.C. (Google, Yelp, the Better Business Bureau, CertainTeed), the blended average is 4.7 out of 5, which we label Excellent. This is a plain average of public customer ratings, not a RooferWatch score. A high average reflects past customers' experiences, not a guarantee of yours, so read the underlying reviews and weigh them yourself.
We verified 3/5 public records for American Craftsmen of N.C.. The more of a company's record you can check, the more informed your hiring decision.
Contact Info
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Phone
This is either a business landline or VoIP number (not a mobile number).(919) 683-8555
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Primary Address
1921 N Pointe Dr, Durham, NC 27705
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Owner Email
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Website
americancraftsmenofnc.com
- Socials
Company Description
American Craftsmen of N.C. was founded in 2001 and serves the Triangle region of North Carolina. The company offers roofing, metal roofing, windows, doors, siding, and gutter installation and repair. Services include asphalt shingle roofing, metal roofing systems, energy-efficient window installation on residential and commercial properties, hardiplank and fiber cement siding, and gutter protection. The company is a single-owner operation with installers who have over ten years of experience in their respective specialties. American Craftsmen of N.C. is a member of the Better Business Bureau and provides free estimates and 100 percent financing options for projects.
Services Offered
- Asphalt Shingle RoofingInstallation of asphalt-based shingles, the most common residential roofing material, available in various colors and styles.
- Metal Roofing InstallationInstalling metal panels or standing-seam roofing systems, offering longevity and weather resistance for residential or commercial properties.
- Window InstallationInstalling new windows in residential or commercial properties, including framing, sealing, and finishing to ensure proper function and weatherproofing.
- Siding InstallationInstalling new exterior wall cladding made of vinyl, fiber cement, wood, or metal to protect the home and improve curb appeal.
- Gutter Installation and RepairInstallation of new gutters or repair of existing ones to direct rainwater away from the foundation and prevent water damage.
- Energy-Efficient WindowsInstallation of windows with high insulation ratings and low-emissivity coatings to reduce heating and cooling costs.
- Hardiplank SidingFiber cement board siding that mimics wood appearance while offering superior durability, fire resistance, and low maintenance compared to traditional wood or vinyl.
- Fiber Cement SidingDurable siding boards made from cement and wood fibers that resist rot, insects, and fire while mimicking the look of wood or masonry.
- Weatherboard SidingHorizontal wooden or composite boards installed with overlapping edges to shed water and protect the exterior walls of homes from weather damage.
- Door Installation and ReplacementInstalling new exterior doors or replacing damaged ones to improve security and weather protection.
- Commercial DoorsSupply and installation of commercial-grade doors designed for high-traffic and heavy-use applications.
- Residential DoorsEntry and patio doors for homes, including materials like wood, fiberglass, and steel, chosen for security, insulation, and aesthetic appeal.
Credentials
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CertainTeed SELECT ShingleMaster
CertainTeed SELECT ShingleMaster is CertainTeed's top contractor designation, held by roughly the top 1% of roofing contractors, and it requires two or more crew members certified through CertainTeed's hands-on Shingle… Read more
Company Info
- Lead-Safe (RRP)
- N/A
- Company Name
- No Worries Inc.
- State Entity ID
- 0759326
- Company Formation Date
- Jan 1, 2005
- Company Age
- 21.5 years old
- Company Formation State
- NC
- Principal Address
- 1921 N Pointe Dr #270, Durham, NC 27705
- Registered Agent
- Eleanor Richardson
- Agent Address
- NC
- Entity Type
- Corporation
- Address Type
- Unverified
- Multi-State Company
- No
- Website Age
- 9.1 years old
Inspections and Violations
U.S. and North Carolina OSHA dataReviews and Reputation
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Avg. Rating
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BBB A+
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Google
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Yelp
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CertainTeed
Customer reviews of American Craftsmen present mixed experiences. Several reviewers report positive outcomes, describing the company as professional with excellent workmanship. They praise the crew's politeness, efficiency, and attention to detail, with some noting that staff went extra lengths to match materials or solve problems. Reviewers report satisfaction with roofing, gutter, window, and siding work, and some indicate they would use the company again or refer it to others. However, one reviewer reports a significant negative experience, stating that after paying over $20,000 for roofing, black mold developed on two floors due to a construction error. The reviewer describes that while the project manager acknowledged the error and promised to address the mold, follow-up never occurred, and the company refused to take responsibility for repairs despite two years of ongoing water damage.
Review Signals Over Time
By sheer volume of Google reviews (a measure of how much feedback a firm has gathered) American Craftsmen of N.C. ranks 8th of the 13 roofers we track in Durham, ahead of about 42% of them. Over the past year it has pulled in 10 reviews - the most recent last month - for a rate of roughly 0.3 reviews per month, which is slower than approximately 91% of the other Durham roofers. Its 4.9-star average rating sits right at the Durham median of 4.9 stars. The owner responds to 0% of reviews, which is below the typical Durham roofer’s rate of 72%.
