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Asheville Expert Roofing Solutions

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Public Records Check

  • Missing License Our automated search didn't find a license on file for Asheville Expert Roofing Solutions with the North Carolina state licensing board. That doesn't mean the company is unlicensed. A license can be held under a different business name, registered too recently for us to match, or filed in a way our search didn't catch. We recommend confirming directly with the North Carolina state licensing board or asking the contractor for their license number.
  • Registered Corporation Asheville Expert Roofing Solutions's registered name carries a corporate suffix (LLC or Inc), but we have not matched it to a filing on the North Carolina Secretary of State. You can confirm how the business is registered, and its current status, directly with the North Carolina Secretary of State.
  • Unverified Address Asheville Expert Roofing Solutions's listed address at 28801, Asheville, NC 28801 appears to be a unconfirmed address. A roofer using a mailbox isn't necessarily a problem, but it can make the company harder to reach or hold accountable. To reach them in person, ask the contractor for a physical address or confirm one directly.
  • 1 Credential Asheville Expert Roofing Solutions holds these manufacturer certifications: CertainTeed ShingleMaster. These show the company met a manufacturer's program requirements and may offer manufacturer-backed warranties, but they aren't independent quality audits. You can confirm current status with the manufacturer.
  • Excellent Ratings Across the platforms we identified for Asheville Expert Roofing Solutions (Google, the Better Business Bureau), the blended average is 4.8 out of 5, which we label Excellent. This is a plain average of public customer ratings, not a RooferWatch score. A high average reflects past customers' experiences, not a guarantee of yours, so read the underlying reviews and weigh them yourself.

We verified 3/5 public records for Asheville Expert Roofing Solutions. The more of a company's record you can check, the more informed your hiring decision.

Contact Info

About this alternate phone

CertainTeed reports this number as the primary phone number for this business. It may be an old number that the owner forgot to update, or a secondary number.

About this alternate address

CertainTeed reports this location as the primary address for this business. It may be an old location that the owner forgot to update, or a secondary address.

Company Description

Asheville Expert Roofing Solutions is a family-owned roofing contractor serving Asheville's mountain communities and surrounding areas in North Carolina. The company offers asphalt roof replacement, metal roofing installation, commercial roofing, insurance claims assistance, and exterior services. Asphalt roof replacement includes energy-efficient materials and proper ventilation systems designed for Asheville's mountain climate and seasonal weather patterns. Metal roofing installation provides durability and weather resistance. The company is fully insured and holds a North Carolina state business license, operating in compliance for residential roofing projects under $40,000 and under the supervision of a licensed general contractor for projects over $40,000 and all commercial work. Services are available in Asheville, Marshall, Mars Hill, Swannanoa, Black Mountain, and Leicester.

Services Offered

  • Asphalt Roof ReplacementComplete removal and installation of asphalt shingle roofing, the most common residential roof type, including new underlayment and flashing.
  • Metal Roofing InstallationInstalling metal panels or standing-seam roofing systems, offering longevity and weather resistance for residential or commercial properties.
  • Commercial RoofingRoof installation, repair, and maintenance on office buildings, retail spaces, and other commercial structures, often involving flat or low-slope systems.
  • Roof Replacement and InstallationRemoving old roofing and installing a complete new roof system, typically when existing roof is beyond repair or nearing end of life.
  • Insurance Claims AssistanceHelp documenting roof damage, preparing claim paperwork, and communicating with insurers to support the homeowner's claim process.
  • Exterior ServicesMaintenance and repair work on the outside of a building, including roofing, siding, gutters, and weatherproofing.

Credentials

  • CertainTeed CertainTeed ShingleMaster

    CertainTeed ShingleMaster

    A CertainTeed ShingleMaster is a contractor with at least one crew member who has passed CertainTeed's Shingle Applicator training program (SARP), a hands-on technical certification that tests installers on proper… Read more

Company Info

Lead-Safe (RRP)
N/A
Company Name
Asheville Expert Roofing Solutions, LLC
Entity Type
Limited Liability Company (LLC)
Address Type
Unverified
Multi-State Company
No
Website Age
0 years old

Lead-Safe (RRP) in North Carolina

North Carolina runs its own EPA-authorized RRP program (NC DPH Health Hazards Control Unit), so RRP-certified firms are not listed in the federal EPA registry. Absence here is not evidence a firm is uncertified - verify directly with the state program.

Inspections and Violations

U.S. and North Carolina OSHA data
Inspections 0
Violations 0
Current penalties $0
Most recent -

Reviews and Reputation

About this review summary

This summary was automatically generated from customer reviews that were publicly visible at the time it was created on one or more of the review aggregators listed below. It does not constitute a review, rating, endorsement, or statement of fact about the business - it reflects only the opinions expressed by those reviewers as found at that time, not the views or conclusions of RooferWatch. Automated summaries can contain errors or omit context and may become outdated as new reviews are posted, so please read the original reviews through the links provided and do your own due diligence. If you are the business owner and believe anything here is inaccurate, submit a correction and we’ll review it promptly.
  • Avg. Rating 4.8
  • BBB A
  • Google 5.0

Multiple reviewers praise Asheville Expert Roofing Solutions for professionalism, efficiency, and communication throughout projects. Several customers highlight the company's work with insurance claims, noting that owner Christina Snell advocated for higher reimbursements without increasing her own fees. Reviewers describe the crew as skilled and hardworking, with specific mention of foreman Nick's quality work. Customers report fair and competitive pricing, thorough cleanup after completion, and prompt responsiveness to inquiries. Several reviewers emphasize honesty and accountability, with some stating they would use the company exclusively for future roofing needs. One reviewer notes the company exceeded expectations when addressing a problem mid-project. Overall, customers characterize their experiences as better than anticipated and express strong satisfaction with both the work quality and customer service provided.

About this average rating

This figure is a straightforward average of the public ratings we’ve gathered for this company across the following review platforms that our systems have identified: Google, the Better Business Bureau. It is not a proprietary RooferWatch score or a judgement of our own; each source is converted to a common five-star scale and blended into a single number so that no one platform’s reviews carry outsized weight, giving a more balanced read on overall sentiment. We’d still encourage you to read the underlying reviews on each platform and weigh them for yourself.

Review Signals Over Time

About these review signals

These figures are derived from this company’s 9 most recent publicly visible Google reviews at the time they were gathered. They simply describe patterns in those reviews - how often new reviews appear, how often the owner replies, and whether recent star ratings run higher or lower than older ones. They are not a review, rating, endorsement, or judgement by RooferWatch, and they reflect only what those public reviews showed at that time, which can change as new reviews are posted. Please read the underlying reviews and do your own due diligence. If you are the business owner and believe anything here is inaccurate, submit a correction and we’ll review it promptly.
~3.1/mo Reviews per month
78% Owner responds to reviews
Steady 5.0 recent vs 5.0 earlier
How customers rated Asheville Expert Roofing Solutions each month
Number of new reviews Asheville Expert Roofing Solutions received per month

By sheer volume of Google reviews (a measure of how much feedback a firm has gathered) Asheville Expert Roofing Solutions ranks 13th of the 14 roofers we track in Asheville, ahead of about 8% of them. Over the past year it has pulled in 9 reviews - the most recent 3 months ago - for a rate of roughly 3.1 reviews per month, which is faster than approximately 50% of the other Asheville roofers. Its 5.0-star average rating sits just above the Asheville median of 4.9 stars. The owner responds to 78% of reviews, which is above the typical Asheville roofer’s rate of 47%.

Service Areas

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About these customer reviews

Reviews below are submitted by members of the public and reflect only the opinions of those individuals, not the views, conclusions, or endorsement of RooferWatch. We screen submissions before publishing but cannot independently verify each reviewer’s experience. If you are the business owner and believe a review is inaccurate, please log in and report the review in question.

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