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Pisgah Roofing & Restoration

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Public Records Check

  • Missing License Our automated search didn't find a license on file for Pisgah Roofing & Restoration with the North Carolina state licensing board. That doesn't mean the company is unlicensed. A license can be held under a different business name, registered too recently for us to match, or filed in a way our search didn't catch. We recommend confirming directly with the North Carolina state licensing board or asking the contractor for their license number.
  • Missing Corporation Our automated search didn't find a registered business entity for Pisgah Roofing & Restoration with the North Carolina Secretary of State. That doesn't mean the company isn't legitimate. Many roofers operate legally as sole proprietorships, which don't require registration, and a registered business can be filed under a different name, formed in another state, or created too recently for us to match. To confirm how the business is structured, ask the contractor or search the North Carolina Secretary of State directly.
  • Business Address Pisgah Roofing & Restoration's listed address at 1302 Patton Ave #40, Asheville, NC 28806 appears to be a business address. This means the company operates from a real, locatable address rather than a mailbox or PO box, which can make it easier to reach them or resolve issues. Many roofers legitimately work from a home address, so this doesn't speak to the quality of their work, license, or insurance.
  • 2 Credentials Pisgah Roofing & Restoration holds these manufacturer certifications: CertainTeed ShingleMaster, VELUX Certified Installer. These show the company met a manufacturer's program requirements and may offer manufacturer-backed warranties, but they aren't independent quality audits. You can confirm current status with the manufacturer.
  • Good Ratings Across the platforms we identified for Pisgah Roofing & Restoration (Google, Yelp, the Better Business Bureau), the blended average is 4.2 out of 5, which we label Good. This is a plain average of public customer ratings, not a RooferWatch score. A solid average reflects past customers' experiences, not a guarantee of yours, so read the underlying reviews and weigh them yourself.

We verified 3/5 public records for Pisgah Roofing & Restoration. The more of a company's record you can check, the more informed your hiring decision.

Contact Info

Company Description

Pisgah Roofing & Restoration operates residential and commercial roofing services across North Carolina and Tennessee. The company offers roof replacement, roofing repair, roofing inspection, roofing maintenance, metal roofing installation, hail damage repair, roof leak repair, storm damage restoration, gutter installation and replacement, commercial roof repairs, commercial roof coating, business and HOA roofing, and skylights and sun tunnels. Service areas include Buncombe, Haywood, Henderson, Madison, McDowell, Polk, Rutherford, Transylvania, and Yancy counties in North Carolina, and Carter, Cocke, Greene, Hawkins, Jefferson, Knox, Sullivan, Unicoi, and Washington counties in Tennessee. The company works with insurance providers on storm damage claims and offers financing up to $100,000 for home improvement projects. Pisgah Roofing maintains offices in Asheville, Johnson City, and Knoxville.

Services Offered

Credentials

  • CertainTeed CertainTeed ShingleMaster

    CertainTeed ShingleMaster

    A CertainTeed ShingleMaster is a contractor with at least one crew member who has passed CertainTeed's Shingle Applicator training program (SARP), a hands-on technical certification that tests installers on proper… Read more

  • VELUX VELUX Certified Installer

    VELUX Certified Installer

    VELUX Certified Installer is the broader of the two tiers in VELUX's installer program, and it describes a specific business model: a company that works across a variety of products or services, with VELUX skylights as… Read more

Company Info

Lead-Safe (RRP)
N/A
Entity Type
Sole Proprietorship
Address Type
Commercial
Multi-State Company
2 states Yes
Website Age
10.1 years old

Lead-Safe (RRP) in North Carolina

North Carolina runs its own EPA-authorized RRP program (NC DPH Health Hazards Control Unit), so RRP-certified firms are not listed in the federal EPA registry. Absence here is not evidence a firm is uncertified - verify directly with the state program.

Inspections and Violations

U.S. and North Carolina OSHA data
Inspections 0
Violations 0
Current penalties $0
Most recent -

Reviews and Reputation

About this review summary

This summary was automatically generated from customer reviews that were publicly visible at the time it was created on one or more of the review aggregators listed below. It does not constitute a review, rating, endorsement, or statement of fact about the business - it reflects only the opinions expressed by those reviewers as found at that time, not the views or conclusions of RooferWatch. Automated summaries can contain errors or omit context and may become outdated as new reviews are posted, so please read the original reviews through the links provided and do your own due diligence. If you are the business owner and believe anything here is inaccurate, submit a correction and we’ll review it promptly.
  • Avg. Rating 4.2
  • BBB A+
  • Google 4.8
  • Yelp 2.7

Customer reviews of Pisgah Roofing are mixed. Several reviewers praise the work quality and professionalism of the crews, with some describing them as hardworking, friendly, and responsive to concerns. A few customers report positive experiences with roof installations and appreciate the company's ability to handle multiple trades and manage job changes. However, multiple reviewers express significant frustration with communication and project management. Several customers report difficulty reaching staff members by phone or receiving callbacks, delayed project timelines, and incomplete work. Some describe long delays between initial contact and quote delivery, with one reviewer noting a nine-month project timeline that resulted in insurance complications. Other reviewers report incomplete work items, scheduling conflicts, and lack of follow-up on unfinished tasks. A few customers also describe quality issues requiring multiple reinstallations and warranty concerns related to improper installation procedures.

About this average rating

This figure is a straightforward average of the public ratings we’ve gathered for this company across the following review platforms that our systems have identified: Google, Yelp, the Better Business Bureau. It is not a proprietary RooferWatch score or a judgement of our own; each source is converted to a common five-star scale and blended into a single number so that no one platform’s reviews carry outsized weight, giving a more balanced read on overall sentiment. We’d still encourage you to read the underlying reviews on each platform and weigh them for yourself.

Review Signals Over Time

About these review signals

These figures are derived from this company’s 30 most recent publicly visible Google reviews at the time they were gathered. They simply describe patterns in those reviews - how often new reviews appear, how often the owner replies, and whether recent star ratings run higher or lower than older ones. They are not a review, rating, endorsement, or judgement by RooferWatch, and they reflect only what those public reviews showed at that time, which can change as new reviews are posted. Please read the underlying reviews and do your own due diligence. If you are the business owner and believe anything here is inaccurate, submit a correction and we’ll review it promptly.
~14.8/mo Reviews per month
43% Owner responds to reviews
Steady 4.9 recent vs 5.0 earlier
How customers rated Pisgah Roofing & Restoration each month
Number of new reviews Pisgah Roofing & Restoration received per month

By sheer volume of Google reviews (a measure of how much feedback a firm has gathered) Pisgah Roofing & Restoration ranks 1st of the 14 roofers we track in Asheville, ahead of about 100% of them. Over the past year it has pulled in 30 reviews - the most recent this month - for a rate of roughly 14.8 reviews per month, which is faster than approximately 83% of the other Asheville roofers. Its 4.8-star average rating sits just below the Asheville median of 4.9 stars. The owner responds to 43% of reviews, which is in line with the typical Asheville roofer’s rate of 47%.

Service Areas

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About these customer reviews

Reviews below are submitted by members of the public and reflect only the opinions of those individuals, not the views, conclusions, or endorsement of RooferWatch. We screen submissions before publishing but cannot independently verify each reviewer’s experience. If you are the business owner and believe a review is inaccurate, please log in and report the review in question.

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