Public Records Check
- Missing License Our automated search didn't find a license on file for Alex's Roofing with the New Mexico state licensing board. That doesn't mean the company is unlicensed. A license can be held under a different business name, registered too recently for us to match, or filed in a way our search didn't catch. We recommend confirming directly with the New Mexico state licensing board or asking the contractor for their license number.
- Missing Corporation Our automated search didn't find a registered business entity for Alex's Roofing with the New Mexico Secretary of State. That doesn't mean the company isn't legitimate. Many roofers operate legally as sole proprietorships, which don't require registration, and a registered business can be filed under a different name, formed in another state, or created too recently for us to match. To confirm how the business is structured, ask the contractor or search the New Mexico Secretary of State directly.
- Business Address Alex's Roofing's listed address at 2121 Isleta Blvd SW, Albuquerque, NM 87105 appears to be a business address. This means the company operates from a real, locatable address rather than a mailbox or PO box, which can make it easier to reach them or resolve issues. Many roofers legitimately work from a home address, so this doesn't speak to the quality of their work, license, or insurance.
- 1 Credential Alex's Roofing holds these manufacturer certifications: Owens Corning Preferred. These show the company met a manufacturer's program requirements and may offer manufacturer-backed warranties, but they aren't independent quality audits. You can confirm current status with the manufacturer.
- Okay Ratings Across the platforms we identified for Alex's Roofing (Google), the blended average is 3.5 out of 5, which we label Okay. This is a plain average of public customer ratings, not a RooferWatch score. Averages like this can be pulled down by a few reviews or a single dispute, so treat it as a starting point and read the underlying reviews for context.
We verified 2/5 public records for Alex's Roofing. The more of a company's record you can check, the more informed your hiring decision.
Contact Info
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Phone
This is either a business landline or VoIP number (not a mobile number).(505) 349-0324
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Alternate Phone
This is either a business landline or VoIP number (not a mobile number).(505) 873-6592
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Primary Address
2121 Isleta Blvd SW, Albuquerque, NM 87105
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Website
alexsroofingabq.com
Company Description
Alex's Roofing serves the greater north-central New Mexico region, including Albuquerque, Santa Fe, Grants, Gallup, Santa Rosa, Tucumcari, and Farmington. The company offers residential and commercial roofing services including new roof installation, roof replacement, repairs, emergency repairs, hail damage repair, roof leak repairs, seasonal repairs, water damage repair, wind damage repair, roof cleaning, roof inspections, preventative maintenance, and new construction roofing. Alex's Roofing also provides gutter service on aluminum and steel gutters. The company works on multiple commercial roof systems including flat and pitched roofs, metal roofing, and TPO systems. Services are offered at competitive pricing with written estimates provided for comparison.
Services Offered
- New Roof InstallationInstalling a complete new roof system on a structure that currently lacks one or needs full replacement.
- Roof ReplacementRemoving an old or failing roof system and installing a new one, typically when repairs are no longer cost-effective.
- Roof RepairsFixing localized roof damage such as leaks, missing shingles, flashing issues, or deteriorated sections without full replacement.
- Emergency RepairsUrgent same-day or after-hours repair service for sudden damage like storm-torn roofs or burst pipes that require immediate attention to prevent further property damage.
- Hail Damage RepairAssessment and repair of dents, cracks, and punctures caused by hail impact to restore roof functionality and appearance.
- Roof Leak RepairsLocating and sealing active leaks around flashing, vents, seams, and worn areas to stop water intrusion before it damages interior structures.
- Wind Damage RepairRepairs to roofing, siding, and structural elements damaged by high winds, including missing shingles, lifted flashing, and displaced materials.
- Roof CleaningRemoval of algae, moss, debris, and stains from roof surfaces to improve appearance and prevent material degradation.
- Roof InspectionsProfessional evaluation of roof structure, materials, and condition to detect leaks, deterioration, or needed repairs.
- Preventative MaintenanceRegular inspections, cleaning, and minor repairs to extend roof life, catch small issues before they worsen, and maintain warranty coverage.
- Gutter ServiceCleaning, repairing, or replacing gutters and downspouts to ensure proper drainage away from the foundation.
- Commercial RoofingRoof installation, repair, and maintenance on office buildings, retail spaces, and other commercial structures, often involving flat or low-slope systems.
- Residential RoofingRoof work on single-family homes and small residential properties, adapted to typical house construction and materials.
- Metal RoofingInstallation of durable metal panels or standing seam roofing, which resists weather, lasts 40-70 years, and works well in snowy or coastal areas.
- TPO RoofingInstallation and repair of thermoplastic polyolefin membrane roofing, a durable single-ply system commonly used on flat commercial roofs.
- Flat Roof SystemsInstallation and maintenance of low-slope or flat roofing using membranes, coatings, or built-up materials suited to commercial and industrial buildings.
- Pitched Roof SystemsInstallation of sloped roof structures designed to shed water, commonly used on residential homes with peaked or gabled designs.
- Water Damage RepairFixing interior and structural damage caused by roof leaks or water intrusion, including drywall, insulation, and framing restoration.
Credentials
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Owens Corning Preferred
An Owens Corning Preferred contractor has earned the mid-tier designation in Owens Corning's contractor network by demonstrating installation quality, business stability, and customer satisfaction. This status… Read more
Company Info
- Address Type
- Commercial
- Multi-State Company
- No
- Website Age
- 9.0 years old
Inspections and Violations
U.S. and New Mexico OSHA dataReviews and Reputation
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Google
Reviewers report mixed experiences with Alex Roofing. Many customers praise the company's work quality, professionalism, and timeliness. Several reviewers describe efficient crews, competitive pricing, responsive office staff, and clean worksites. Long-term customers report satisfaction with warranty work and repairs. However, some reviewers express significant concerns. Several customers report difficulty reaching the company by phone and receiving responses to messages, with some describing warranty claims that went unresolved. One reviewer reports being charged $2,500 for caulk maintenance work completed in only two hours. Another describes incomplete work, poor insulation, ignored concerns, billing before completion, and unresolved leaks despite multiple complaints. Additionally, some reviewers report observing aggressive driving behavior by company truck drivers on the road.
Review Signals Over Time
By sheer volume of Google reviews (a measure of how much feedback a firm has gathered) Alex's Roofing ranks 21st of the 22 roofers we track in Albuquerque, ahead of about 5% of them. Over the past year it has pulled in 1 review - the most recent 11 months ago - for a rate of roughly 0.2 reviews per month, which is slower than approximately 100% of the other Albuquerque roofers. Its 3.5-star average rating sits below the Albuquerque median of 4.8 stars. The owner responds to 0% of reviews, which is in line with the typical Albuquerque roofer’s rate of 0%.
