Public Records Check
- Missing License Our automated search didn't find a license on file for Custom Construction with the New Mexico state licensing board. That doesn't mean the company is unlicensed. A license can be held under a different business name, registered too recently for us to match, or filed in a way our search didn't catch. We recommend confirming directly with the New Mexico state licensing board or asking the contractor for their license number.
- Registered Corporation The New Mexico Secretary of State listed Custom Construction as Active when we last checked on Jul 1, 2026, registered since 2019. You can confirm it's still current with the New Mexico Secretary of State.
- Unverified Address Custom Construction's listed address at 2420 Midtown Pl, Albuquerque, NM 87107 appears to be a unconfirmed address. A roofer using a mailbox isn't necessarily a problem, but it can make the company harder to reach or hold accountable. To reach them in person, ask the contractor for a physical address or confirm one directly.
- 1 Credential Custom Construction holds these manufacturer certifications: Owens Corning Preferred. These show the company met a manufacturer's program requirements and may offer manufacturer-backed warranties, but they aren't independent quality audits. You can confirm current status with the manufacturer.
- Excellent Ratings Across the platforms we identified for Custom Construction (Google, Yelp), the blended average is 4.5 out of 5, which we label Excellent. This is a plain average of public customer ratings, not a RooferWatch score. A high average reflects past customers' experiences, not a guarantee of yours, so read the underlying reviews and weigh them yourself.
We verified 3/5 public records for Custom Construction. The more of a company's record you can check, the more informed your hiring decision.
Contact Info
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Phone
This is either a business landline or VoIP number (not a mobile number).(505) 349-4993
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Alternate Phone
This phone number belongs to an iPhone, not a landline, so both calling and texting is supported.(469) 469-4202
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Primary Address
2420 Midtown Pl, Albuquerque, NM 87107
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Owner Email
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Website
teamcustomus.com
- Socials
Company Description
Founded in Albuquerque, New Mexico, Custom Construction provides residential and commercial roofing services across New Mexico and Texas. The company expanded to the Dallas-Fort Worth area in 2023 and plans further expansion to Arizona and Colorado in 2025. Services include residential roofing, commercial roofing, solar installation, and storm damage repair. The company reports completing over 5,000 roofs and laying more than 100,000 square feet of shingles. Custom Construction offers roof inspections and full roof replacements for both homeowners and business properties. The company also assists clients with insurance claims for roof damage coverage.
Services Offered
- Residential RoofingRoof work on single-family homes and small residential properties, adapted to typical house construction and materials.
- Commercial RoofingRoof installation, repair, and maintenance on office buildings, retail spaces, and other commercial structures, often involving flat or low-slope systems.
- Solar InstallationInstallation of solar panel systems on roofs to generate electricity and reduce energy costs.
- Storm Damage RepairEmergency repairs to roofs damaged by wind, hail, falling trees, or severe weather, often covered by homeowner insurance.
- Roof InspectionA professional examination of the roof's condition, identifying damage, wear, leaks, and remaining lifespan to guide maintenance or replacement decisions.
- Roof ReplacementRemoving an old or failing roof system and installing a new one, typically when repairs are no longer cost-effective.
- Gutter InstallationSetting up gutters and downspouts to channel water away from the roof and foundation, preventing water damage and erosion.
Credentials
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Owens Corning Preferred
An Owens Corning Preferred contractor has earned the mid-tier designation in Owens Corning's contractor network by demonstrating installation quality, business stability, and customer satisfaction. This status… Read more
Company Info
- Company Name
- CUSTOM CONSTRUCTION SOLUTIONS, LLC
- State Entity ID
- 5808120
- Company Formation Date
- Jan 7, 2019
- Company Age
- 7.5 years old
- Company Formation State
- NM
- Registered Agent
- ROBERTO P PAIZ JR
- Agent Address
- 6933 NAPOLEON RD NE, 6933 NAPOLEON RD NE, Rio Rancho, NM 87144
- Entity Type
- Limited Liability Company (LLC)
- Address Type
- Unverified
- Multi-State Company
- 2 states Yes
- Website Age
- 2.2 years old
Inspections and Violations
U.S. and New Mexico OSHA dataReviews and Reputation
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Avg. Rating
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BBB NR
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Google
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Yelp
Customer reviews of this roofing company are mixed. Some reviewers report positive experiences, praising the service representatives, technicians, and communication as professional and courteous. One reviewer commended the company for emergency snow removal during a storm. However, other reviewers describe significant problems, including structural damage to homes (cracked stucco, broken chandeliers), improper roof installation (23 of 24canales done incorrectly), and safety concerns (nails placed dangerously near a smokestack causing roof burns). Several reviewers report disputes over damage reimbursement and claim the company failed to honor promised payments. Reviewers also describe issues with worker conduct, language barriers, and lack of respect for homeowners' property. Some customers report filing complaints with the Better Business Bureau and pursuing legal action for fraud and warranty issues.
Review Signals Over Time
By sheer volume of Google reviews (a measure of how much feedback a firm has gathered) Custom Construction ranks 5th of the 22 roofers we track in Albuquerque, ahead of about 76% of them. Over the past year it has pulled in 30 reviews - the most recent last month - for a rate of roughly 3.1 reviews per month, which is faster than approximately 71% of the other Albuquerque roofers. Its 4.9-star average rating sits just above the Albuquerque median of 4.8 stars. The owner responds to 93% of reviews, which is above the typical Albuquerque roofer’s rate of 0%.
