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Empire Roofing

Membership: Not a member

Not yet claimed

Public Records Check

  • Registration-Based Montana doesn't license roofing contractors; instead it requires a statewide contractor registration. We treat this check as met rather than penalise it, but we haven't independently verified this company's registration - confirm it directly with the state before hiring.
  • Registered Corporation The Montana Secretary of State listed Empire Roofing as Active-Good Standing when we last checked on Jul 8, 2026, registered since 1991. You can confirm it's still current with the Montana Secretary of State.
  • Business Address Empire Roofing's listed address at 5623 Story Rd, Billings, MT 59101 appears to be a business address. This means the company operates from a real, locatable address rather than a mailbox or PO box, which can make it easier to reach them or resolve issues. Many roofers legitimately work from a home address, so this doesn't speak to the quality of their work, license, or insurance.
  • 2 Credentials Empire Roofing holds these manufacturer certifications: Carlisle Hall of Fame, NRCA Membership - member since 1994. These show the company met a manufacturer's program requirements and may offer manufacturer-backed warranties, but they aren't independent quality audits. You can confirm current status with the manufacturer.
  • Good Ratings Across the platforms we identified for Empire Roofing (Google, the Better Business Bureau), the blended average is 4.4 out of 5, which we label Good. This is a plain average of public customer ratings, not a RooferWatch score. A solid average reflects past customers' experiences, not a guarantee of yours, so read the underlying reviews and weigh them yourself.

We verified 5/5 public records for Empire Roofing. The more of a company's record you can check, the more informed your hiring decision.

Contact Info

About this alternate address

State business registry reports this location as the primary address for this business. It may be an old location that the owner forgot to update, or a secondary address.

Company Description

Empire Roofing has operated since 1960, providing commercial and residential roofing services across Montana and other states from its base in Yellowstone County. The company is a GAF Master Elite certified roofer, a designation held by only the top 3% of roofers nationally. Empire Roofing has received a 20-year service award from Versico and a Partner in Quality award from Firestone. Services include roofing installation and repair, roofing maintenance, and metal fabrication. The company serves Billings and surrounding areas in Montana, with projects extending beyond the state.

Services Offered

  • Roofing InstallationInstalling a new roof system on a structure, including decking preparation, underlayment, shingles or panels, and flashing.
  • Roofing RepairFixing damaged shingles, flashing, leaks, and other roof issues to extend the life of an existing roof.
  • Leak RepairLocating and sealing active leaks around flashing, vents, and worn areas to stop water intrusion into the building.
  • Roofing MaintenanceRegular inspection and upkeep such as cleaning, sealing, minor repairs, and debris removal to extend roof life and prevent damage.
  • Commercial RoofingRoof installation, repair, and maintenance on office buildings, retail spaces, and other commercial structures, often involving flat or low-slope systems.
  • Residential RoofingRoof work on single-family homes and small residential properties, adapted to typical house construction and materials.
  • Metal FabricationCustom creation and installation of metal components such as flashing, gutters, trim, and architectural metal features.

Credentials

  • Carlisle SynTec Carlisle Hall of Fame

    Carlisle Hall of Fame

    Carlisle SynTec Systems inspects the warranted roofs its Authorized Applicators install, and a field service representative can score an installation a Perfect 10 - a flawless inspection. The Hall of Fame is the program… Read more

  • National Roofing Contractors Association member

    NRCA Membership - member since 1994

    The National Roofing Contractors Association (NRCA) is the leading trade association for the U.S. roofing industry. Established in 1886, it sets industry standards, publishes the technical and safety guidance that… Read more

Company Info

Company Name
EMPIRE ROOFING, INC.
State Entity ID
D071822
Company Formation Date
Jul 17, 1991
Company Age
35.0 years old
Company Formation State
MT
Principal Address
7338 Charolais St, Billings, MT 59106
Mailing Address
7338 CHAROLAIS STREET, Billings, MT, 59106
Registered Agent
EVERETT MARTIN
Agent Address
7338 CHAROLAIS STREET, BILLINGS, MT 59106
Entity Type
Corporation
Address Type
Commercial
Multi-State Company
No
Website Age
11.4 years old

Inspections and Violations

U.S. Department of Labor data
Inspections 4
Violations 4
Current penalties $5,455
Most recent Mar 2020
  1. Mar 4, 2020 BILLINGS, MT Insp #344672761
    • Other Steep roofs - fall protection required 1926.501(b)(11) $2,000
  2. Aug 7, 2019 BILLINGS, MT Insp #344211974
    • Other Silica - written exposure control plan 1926.1153(d)(2)(i) $0
  3. Nov 5, 2018 BILLINGS, MT Insp #343594602
    • Other Roofing on low-slope roofs - fall protection 1926.501(b)(10) $1,885
  4. Feb 17, 2017 BILLINGS, MT Insp #342112935
    • Other Residential construction - fall protection required 1926.501(b)(13) $1,570

Reviews and Reputation

About this review summary

This summary was automatically generated from customer reviews that were publicly visible at the time it was created on one or more of the review aggregators listed below. It does not constitute a review, rating, endorsement, or statement of fact about the business - it reflects only the opinions expressed by those reviewers as found at that time, not the views or conclusions of RooferWatch. Automated summaries can contain errors or omit context and may become outdated as new reviews are posted, so please read the original reviews through the links provided and do your own due diligence. If you are the business owner and believe anything here is inaccurate, submit a correction and we’ll review it promptly.
  • Avg. Rating 4.4
  • BBB A+
  • Google 3.8

Customer reviews of this business are mixed. Several reviewers praise the company, with some describing it as "amazing" and others highlighting "quality work" and "excellent roofing." However, other reviewers report significant concerns. One customer describes office workers as "rude and entitled" and expresses frustration about not receiving a W2 or payroll contact information since January, noting that payroll is handled by the owners' friends. This same reviewer expresses concern about their social security number being shared without their explicit consent or full disclosure. Another reviewer questions the business's integrity and ethics, stating that customer relations fall "way below expected normal basic business standards."

About this average rating

This figure is a straightforward average of the public ratings we’ve gathered for this company across the following review platforms that our systems have identified: Google, the Better Business Bureau. It is not a proprietary RooferWatch score or a judgement of our own; each source is converted to a common five-star scale and blended into a single number so that no one platform’s reviews carry outsized weight, giving a more balanced read on overall sentiment. We’d still encourage you to read the underlying reviews on each platform and weigh them for yourself.

Review Signals Over Time

About these review signals

These figures are derived from this company’s 11 most recent publicly visible Google reviews at the time they were gathered. They simply describe patterns in those reviews - how often new reviews appear, how often the owner replies, and whether recent star ratings run higher or lower than older ones. They are not a review, rating, endorsement, or judgement by RooferWatch, and they reflect only what those public reviews showed at that time, which can change as new reviews are posted. Please read the underlying reviews and do your own due diligence. If you are the business owner and believe anything here is inaccurate, submit a correction and we’ll review it promptly.
~0.1/mo Reviews per month
0% Owner responds to reviews
Improving 5.0 recent vs 2.8 earlier
How customers rated Empire Roofing each month
Number of new reviews Empire Roofing received per month

By sheer volume of Google reviews (a measure of how much feedback a firm has gathered) Empire Roofing ranks 16th of the 19 roofers we track in Billings, ahead of about 11% of them. Over the past year it has pulled in 1 review - the most recent 2 months ago - for a rate of roughly 0.1 reviews per month, which is slower than approximately 100% of the other Billings roofers. Its 3.8-star average rating sits below the Billings median of 4.9 stars. The owner responds to 0% of reviews, which is in line with the typical Billings roofer’s rate of 0%.

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About these customer reviews

Reviews below are submitted by members of the public and reflect only the opinions of those individuals, not the views, conclusions, or endorsement of RooferWatch. We screen submissions before publishing but cannot independently verify each reviewer’s experience. If you are the business owner and believe a review is inaccurate, please log in and report the review in question.

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