Public Records Check
- Registration-Based Montana doesn't license roofing contractors; instead it requires a statewide contractor registration. We treat this check as met rather than penalise it, but we haven't independently verified this company's registration - confirm it directly with the state before hiring.
- Missing Corporation Our automated search didn't find a registered business entity for Donahue Roofing & Siding with the Montana Secretary of State. That doesn't mean the company isn't legitimate. Many roofers operate legally as sole proprietorships, which don't require registration, and a registered business can be filed under a different name, formed in another state, or created too recently for us to match. To confirm how the business is structured, ask the contractor or search the Montana Secretary of State directly.
- Business Address Donahue Roofing & Siding's listed address at 3970 Avenue D Suite D, Billings, MT 59102 appears to be a business address. This means the company operates from a real, locatable address rather than a mailbox or PO box, which can make it easier to reach them or resolve issues. Many roofers legitimately work from a home address, so this doesn't speak to the quality of their work, license, or insurance.
- 1 Credential Donahue Roofing & Siding holds these manufacturer certifications: VELUX Certified Installer. These show the company met a manufacturer's program requirements and may offer manufacturer-backed warranties, but they aren't independent quality audits. You can confirm current status with the manufacturer.
- Okay Ratings Across the platforms we identified for Donahue Roofing & Siding (Google, Yelp, the Better Business Bureau), the blended average is 3.9 out of 5, which we label Okay. This is a plain average of public customer ratings, not a RooferWatch score. Averages like this can be pulled down by a few reviews or a single dispute, so treat it as a starting point and read the underlying reviews for context.
We verified 3/5 public records for Donahue Roofing & Siding. The more of a company's record you can check, the more informed your hiring decision.
Contact Info
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Phone
This is either a business landline or VoIP number (not a mobile number).(406) 248-5428
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Primary Address
3970 Avenue D Suite D, Billings, MT 59102
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Owner Email
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Website
calldonahue.com
- Socials
Company Description
Founded in 1997, Donahue Roofing & Siding has provided roofing and exterior services in Billings, Montana and surrounding areas for over 25 years. The company holds Montana license 210870 and is an Owens Corning Platinum Preferred Contractor. Services include residential and commercial roofing installation, replacement, and repair; gutter installation, replacement, and repair; siding installation, replacement, and repair; solar installation; and window and door installation and replacement. The company offers emergency services, insurance claims assistance, and affordable financing options. Lifetime warranties are provided on roofing work.
Services Offered
- Residential Roofing InstallationInstallation of new roofing systems on residential homes using shingles, metal, tile, or other materials.
- Residential Roofing ReplacementComplete removal and installation of new roofing systems on single-family homes, typically using asphalt shingles, metal, or other residential materials.
- Residential Roofing RepairFixing damaged shingles, leaks, flashing issues, and other roof problems on single-family homes and small residential buildings.
- Commercial Roofing InstallationInstallation of new roofing systems on commercial buildings, including flat or low-slope roofs using materials like TPO, EPDM, or metal.
- Commercial Roofing ReplacementFull replacement of roofing systems on commercial buildings, typically involving flat or low-slope membranes like TPO, EPDM, or modified bitumen.
- Commercial Roofing RepairPatching, sealing, and fixing damage to commercial roof systems to restore waterproofing and extend roof life.
- Gutter InstallationSetting up gutters and downspouts to channel water away from the roof and foundation, preventing water damage and erosion.
- Gutter ReplacementRemoving old gutters and downspouts and installing new ones to properly channel water away from the home.
- Gutter RepairFixing leaks, reattaching loose sections, replacing damaged gutters, or realigning gutters to ensure proper water drainage away from the foundation.
- Siding InstallationInstalling new exterior wall cladding made of vinyl, fiber cement, wood, or metal to protect the home and improve curb appeal.
- Siding ReplacementRemoval and installation of new exterior wall cladding, typically vinyl, fiber cement, or metal, to restore weather protection and appearance.
- Siding RepairPatching, replacing, or repainting damaged sections of exterior wall cladding caused by weather, impact, or rot to restore weatherproofing and appearance.
- Solar InstallationInstallation of solar panel systems on roofs to generate electricity and reduce energy costs.
- Window InstallationInstalling new windows in residential or commercial properties, including framing, sealing, and finishing to ensure proper function and weatherproofing.
- Window ReplacementRemoving old windows and installing new ones to improve energy efficiency, security, and appearance.
- Emergency ServicesRapid response to urgent roofing problems like active leaks or structural damage that require immediate attention to prevent further harm.
- Door InstallationFitting and securing exterior or interior doors including frames, hardware, and weatherstripping for proper function and sealing.
- Door ReplacementRemoval and installation of exterior doors, including entry doors and patio doors, for improved security and energy efficiency.
Credentials
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VELUX Certified Installer
VELUX Certified Installer is the broader of the two tiers in VELUX's installer program, and it describes a specific business model: a company that works across a variety of products or services, with VELUX skylights as… Read more
Company Info
- License Number
- 210870
- License Type
- Contractor
- Entity Type
- Limited Liability Company (LLC)
- Alternate Name
- Donahue Roofing and Siding
- Contractor ID
- 94847481
- Address Type
- Commercial
- Multi-State Company
- No
- Website Age
- 1.7 years old
Sample of Permits Pulled
| Date | Project | Location | Status |
|---|---|---|---|
| Commercial fence/roof/siding Tear off replace with class 4 shingles 24 sq 9/12 pitch Permit #BP-25-01004 | 2050 Overland Ave, Billings, MT, 59102 | plancheck | |
| Commercial fence/roof/siding Remove and replace tpo roof. 8sq. 1/12 pitch Permit #BP-25-03404 | 1935 Ave B, Billings, MT, 59102 | plancheck | |
| Residence exterior remodel Roofing Permit #BP-25-01005 | 1133 Henry Rd, Billings, MT, 59102 | plancheck | |
| Commercial fence/roof/siding Tpo roofing 63 squares Permit #BP-24-02635 | 2522 4th Ave N, Billings, MT, 59101 | plancheck | |
| Residence exterior remodel Roofing Permit #BP-24-01876 | 711 Clark Ave, Billings, MT, 59101 | plancheck |
Showing 5 recent permits from public records. This list is incomplete and may be out of date - verify any permit directly with the issuing city or county building department before relying on it. Did you spot any incorrect information here? Please let us know.
Inspections and Violations
U.S. Department of Labor dataReviews and Reputation
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Avg. Rating
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BBB A+
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Google
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Yelp
Reviewers report mixed experiences with this company. Several customers praise the quality of installation work, describing professional fitting, precise measurements, and quick completion without property damage. However, multiple reviewers describe serious concerns, including poor workmanship requiring complete replacement, property damage including to gutters, sprinklers, and siding, and disputes over responsibility. Some customers report unresponsive customer service, including failure to return calls for estimates and difficulty reaching management regarding warranty issues. One reviewer describes being hired as a sales representative, selling $225,000 in jobs within a week, but not receiving promised commission payments. An employee review criticizes unclear job responsibilities. Some reviewers express satisfaction with communication and work quality, while others describe frustration with record-keeping practices and unresolved complaints.
Review Signals Over Time
By sheer volume of Google reviews (a measure of how much feedback a firm has gathered) Donahue Roofing & Siding ranks 5th of the 19 roofers we track in Billings, ahead of about 78% of them. Over the past year it has pulled in 18 reviews - the most recent 2 months ago - for a rate of roughly 2.2 reviews per month, which is faster than approximately 65% of the other Billings roofers. Its 4.5-star average rating sits below the Billings median of 4.9 stars. The owner responds to 0% of reviews, which is in line with the typical Billings roofer’s rate of 0%.
