Public Records Check
- Missing License Our automated search didn't find a license on file for Complete Roofing Services with the Massachusetts state licensing board. That doesn't mean the company is unlicensed. A license can be held under a different business name, registered too recently for us to match, or filed in a way our search didn't catch. We recommend confirming directly with the Massachusetts state licensing board or asking the contractor for their license number.
- Registered Corporation The Massachusetts Secretary of State listed Complete Roofing Services as Active when we last checked on Jul 10, 2026. You can confirm it's still current with the Massachusetts Secretary of State.
- Residential Address Complete Roofing Services's listed address at 10 Cuba Rd, Worcester, MA 01603 appears to be a residential address. This means the company operates from a real, locatable address rather than a mailbox or PO box, which can make it easier to reach them or resolve issues. Many roofers legitimately work from a home address, so this doesn't speak to the quality of their work, license, or insurance.
- 2 Credentials Complete Roofing Services holds these manufacturer certifications: CertainTeed ShingleMaster, Carlisle Authorized Applicator. These show the company met a manufacturer's program requirements and may offer manufacturer-backed warranties, but they aren't independent quality audits. You can confirm current status with the manufacturer.
- Excellent Ratings Across the platforms we identified for Complete Roofing Services (Google, the Better Business Bureau, CertainTeed), the blended average is 4.9 out of 5, which we label Excellent. This is a plain average of public customer ratings, not a RooferWatch score. A high average reflects past customers' experiences, not a guarantee of yours, so read the underlying reviews and weigh them yourself.
We verified 4/5 public records for Complete Roofing Services. The more of a company's record you can check, the more informed your hiring decision.
Contact Info
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Phone
This phone number belongs to an iPhone, not a landline, so both calling and texting is supported.(774) 262-4860
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Primary Address
10 Cuba Rd, Worcester, MA 01603
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Alternate Address
10 Cuba Road Cuba RD, Worcester, MA 01603
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Owner Email
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Website
crsrooftop.com
- Socials
Company Description
Complete Roofing Services operates as a local roofing business with over 20 years of experience serving Worcester, Massachusetts. The company is GAF and CertainTeed-certified installer and offers residential roofing, commercial roofing, roof repairs, siding installation, and gutter services. Residential roofing includes asphalt shingle installation backed by a 50-year GAF and CertainTeed manufacturer warranty and a 5-year workmanship warranty. Commercial services feature single-ply flat roofing systems. Siding options include vinyl and fiber-cement materials. The company provides free inspections and estimates, offers 0% down financing options, and provides 24/7 emergency service. Staff speak English and Spanish.
Services Offered
- Residential RoofingRoof work on single-family homes and small residential properties, adapted to typical house construction and materials.
- Commercial RoofingRoof installation, repair, and maintenance on office buildings, retail spaces, and other commercial structures, often involving flat or low-slope systems.
- Roof RepairsFixing localized roof damage such as leaks, missing shingles, flashing issues, or deteriorated sections without full replacement.
- Asphalt Shingle InstallationLaying asphalt shingles as the primary roofing material, the most common choice for residential roofs due to cost and durability.
- Single-Ply Flat RoofingInstallation of durable single-layer membrane systems like EPDM or PVC on flat commercial roofs for weather protection and longevity.
- Siding InstallationInstalling new exterior wall cladding made of vinyl, fiber cement, wood, or metal to protect the home and improve curb appeal.
- Vinyl SidingInstallation of PVC plastic siding panels that provide low-maintenance exterior cladding in various colors and styles.
- Fiber-Cement SidingDurable composite siding made from cement, sand, and cellulose fibers that resists rot, insects, and fire while mimicking the appearance of wood or masonry.
- Gutter InstallationSetting up gutters and downspouts to channel water away from the roof and foundation, preventing water damage and erosion.
- Free Roof InspectionsA no-cost visual assessment of roof condition, typically performed on-site to identify damage, wear, or maintenance needs.
- Emergency Roofing ServiceRapid response repair for roof damage from storms, leaks, or other urgent issues to prevent further water intrusion.
- Free EstimatesNo-cost written quote for roofing or exterior work provided after an on-site inspection.
Credentials
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CertainTeed ShingleMaster
A CertainTeed ShingleMaster is a contractor with at least one crew member who has passed CertainTeed's Shingle Applicator training program (SARP), a hands-on technical certification that tests installers on proper… Read more
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Carlisle Authorized Applicator
Carlisle SynTec Systems, headquartered in Carlisle, Pennsylvania and part of Carlisle Companies, is one of the dominant manufacturers of low-slope commercial roofing in North America. Its product lines - Sure-Seal EPDM… Read more
Company Info
- Lead-Safe (RRP)
- N/A
- Company Name
- COMPLETE ROOFING SERVICES INC
- State Entity ID
- 001775224
- Company Formation Date
- 03-23-2024
- Company Formation State
- MA
- Principal Address
- 10 CUBA ROAD CUBA RD, WORCESTER, MA 01603
- Registered Agent
- JOSEPH PLAISANCE
- Agent Address
- 10 CUBA RD, WORCESTER, MA 01603
- Entity Type
- Sole Proprietorship
- Address Type
- Residential
- Multi-State Company
- No
- Website Age
- 4.5 years old
Inspections and Violations
U.S. Department of Labor dataReviews and Reputation
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Avg. Rating
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BBB A+
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Google
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CertainTeed
Reviewers consistently praise the owner Joe for his responsiveness, professionalism, and communication throughout projects. Several customers report that Joe responds quickly to inquiries, provides timely quotes, and keeps clients informed about scheduling and project progress. Reviewers describe Joe as honest and hardworking, noting that he identifies potential issues beyond the contracted scope and explains work processes thoroughly. Multiple customers highlight the quality of completed work, with some mentioning meticulous attention to detail and thorough cleanup after jobs. Reviewers report that Joe's pricing is reasonable and that projects are completed within stated timeframes. A few customers note that Joe goes beyond expectations - such as fixing accidental damage or following up on additional roof concerns. One reviewer mentions the company had difficulty resolving a persistent leak but appreciated their persistence. Overall, reviewers express high satisfaction and indicate they would recommend the company to others.
Review Signals Over Time
By sheer volume of Google reviews (a measure of how much feedback a firm has gathered) Complete Roofing Services ranks 18th of the 19 roofers we track in Worcester, ahead of about 6% of them. Over the past year it has not added any new Google reviews, the most recent being over a year ago. Its 4.7-star average rating sits below the Worcester median of 4.9 stars. The owner responds to 0% of reviews, which is in line with the typical Worcester roofer’s rate of 0%.
