Public Records Check
- Missing License Our automated search didn't find a license on file for Charm City Roofing with the Maryland state licensing board. That doesn't mean the company is unlicensed. A license can be held under a different business name, registered too recently for us to match, or filed in a way our search didn't catch. We recommend confirming directly with the Maryland state licensing board or asking the contractor for their license number.
- Registered Corporation The Maryland Secretary of State listed Charm City Roofing as Active when we last checked on Jul 3, 2026. You can confirm it's still current with the Maryland Secretary of State.
- Unverified Address Charm City Roofing's listed address at 4701 Leeds Ave, Arbutus, MD 21227 appears to be a unconfirmed address. A roofer using a mailbox isn't necessarily a problem, but it can make the company harder to reach or hold accountable. To reach them in person, ask the contractor for a physical address or confirm one directly.
- 2 Credentials Charm City Roofing holds these manufacturer certifications: CertainTeed ShingleMaster, Carlisle Authorized Applicator. These show the company met a manufacturer's program requirements and may offer manufacturer-backed warranties, but they aren't independent quality audits. You can confirm current status with the manufacturer.
- Excellent Ratings Across the platforms we identified for Charm City Roofing (Google, Yelp, the Better Business Bureau), the blended average is 4.6 out of 5, which we label Excellent. This is a plain average of public customer ratings, not a RooferWatch score. A high average reflects past customers' experiences, not a guarantee of yours, so read the underlying reviews and weigh them yourself.
We verified 3/5 public records for Charm City Roofing. The more of a company's record you can check, the more informed your hiring decision.
Contact Info
-
Phone
This is either a business landline or VoIP number (not a mobile number).(410) 289-7663
-
Alternate Phone
This is either a business landline or VoIP number (not a mobile number).(443) 297-7663
-
Primary Address
4701 Leeds Ave, Arbutus, MD 21227
-
Owner Email
-
Website
charmcityroofing.com
- Socials
Company Description
Charm City Roofing is a licensed and insured residential and commercial roofing and exterior remodeling contractor serving the Baltimore and Washington D.C. metropolitan area in Maryland. The company performs roof repair and replacement services for all roof types, including asphalt shingle, EPDM, TPO, modified bitumen, flat, and sloped roofs. Additional services include siding installation, window installation, and GAF certified solar shingle installation. Charm City Roofing holds GAF Master Elite certification, placing it in the top 2-3% of roofing contractors in America. The company provides a ten-year workmanship warranty on all installations and, as a Master Elite GAF contractor, offers the GAF Golden Pledge Warranty with a 30-year workmanship warranty on roofing projects.
Services Offered
- Roof ReplacementRemoving an old or failing roof system and installing a new one, typically when repairs are no longer cost-effective.
- Roof RepairFixing localized damage such as leaks, missing shingles, damaged flashing, or deteriorated sections without replacing the entire roof.
- Asphalt Shingle InstallationLaying asphalt shingles as the primary roofing material, the most common choice for residential roofs due to cost and durability.
- EPDM Roof InstallationInstallation of ethylene propylene diene monomer rubber membrane, a durable single-ply option for flat and low-slope roofing applications.
- TPO Roof InstallationInstallation of thermoplastic polyolefin single-ply roofing membrane on flat or low-slope roofs for waterproofing and weather protection.
- Modified Bitumen Roof InstallationInstalling torch-applied or self-adhering modified bitumen sheets on flat or low-slope roofs for a durable, flexible membrane.
- Flat Roof InstallationInstallation of roofing systems on flat or nearly flat commercial and residential roofs using membranes, coatings, or built-up materials.
- Sloped Roof InstallationInstallation of pitched roof systems with shingles, metal, or other materials designed to shed water on angled roof structures.
- Siding InstallationInstalling new exterior wall cladding made of vinyl, fiber cement, wood, or metal to protect the home and improve curb appeal.
- Siding ReplacementRemoval and installation of new exterior wall cladding, typically vinyl, fiber cement, or metal, to restore weather protection and appearance.
- Window InstallationInstalling new windows in residential or commercial properties, including framing, sealing, and finishing to ensure proper function and weatherproofing.
- Solar Shingle InstallationPlacing photovoltaic shingles that blend with standard roofing while generating solar power for the home.
- Architectural ShinglesInstallation of premium asphalt shingles with varied textures and colors that enhance curb appeal while providing standard protection.
- Rooftop Deck InstallationBuilding a finished deck or walkable platform on a roof structure, requiring waterproofing and structural reinforcement to support foot traffic.
- Window FramingInstallation or replacement of the structural frame that holds window glass and sashes, including wood, vinyl, or aluminum components that anchor windows to the home's exterior walls.
Credentials
-
CertainTeed ShingleMaster
A CertainTeed ShingleMaster is a contractor with at least one crew member who has passed CertainTeed's Shingle Applicator training program (SARP), a hands-on technical certification that tests installers on proper… Read more
-
Carlisle Authorized Applicator
Carlisle SynTec Systems, headquartered in Carlisle, Pennsylvania and part of Carlisle Companies, is one of the dominant manufacturers of low-slope commercial roofing in North America. Its product lines - Sure-Seal EPDM… Read more
Company Info
- State Entity ID
- T00414684
- Company Formation State
- MD
- Principal Address
- 4701 LEEDS AVENUE, BALTIMORE, MD 21227
- Registered Agent
- ROGER TERRY BUSH III
- Agent Address
- 620 DOUGLAS ST, BALTIMORE, MD 21225
- Company Name
- Charm City Roofing LLC
- Entity Type
- Corporation
- Contractor ID
- 94841574
- Address Type
- Unverified
- Multi-State Company
- No
- Website Age
- 10.0 years old
Sample of Permits Pulled
| Date | Project | Location | Status |
|---|---|---|---|
| One and two family combo permit Remove existing rooftop deck boards and railings in order to access the roof surface. install new gaf torch down roof system reinstall exis… Permit #BRCM-25-015247 | 3106 Elliott St, Baltimore, MD, 21224 | complete | |
| One and two family combo permit Scope of work: ------- exterior alterations --------- - main roof replacement and front bay window roof replacement. as per code Permit #BRCM-25-010276 | 1926 Mt Royal Ter, Baltimore, MD, 21217 | complete | |
| One and two family combo permit 3 700 sqft. shingle roof replacement as per code Permit #BRCM-25-019359 | 5722 Oakshire Rd, Baltimore, MD, 21209 | complete | |
| One and two family combo permit Remove existing pergola over rear deck and install low-slope roof. replace all deck boards Permit #BRCM-25-014886 | 5701 Roland Ave, Baltimore, MD, 21210 | complete | |
| One and two family combo permit Remove existing roof replace with gaf torch down roof system as per code *no structural alterations to be done to the roof Permit #BRCM-25-018657 | 1616 Hollins St, Baltimore, MD, 21223 | filed |
Showing 5 recent permits from public records. This list is incomplete and may be out of date - verify any permit directly with the issuing city or county building department before relying on it. Did you spot any incorrect information here? Please let us know.
Inspections and Violations
U.S. and Maryland OSHA data-
Sep 11, 2025 BALTIMORE, MD Insp #348496407
- Repeat Roofing on low-slope roofs - fall protection 1926.501(b)(10) $4,900
-
Feb 22, 2024 BALTIMORE, MD Insp #347295305
- Serious Roofing on low-slope roofs - fall protection 1926.501(b)(10) $1,200
- Serious Train each employee exposed to fall hazards 1926.503(a)(1) $0
- Other Written hazard communication program 1910.1200(e)(1)(i) $0
- Other Written hazard communication program 1910.1200(e)(1)(i) $0
- Other Safety Data Sheets (SDS) for each chemical 1910.1200(g)(1) $0
- Other Hazcom employee training 1910.1200(h)(1) $0
- Other Training certification with name, date, trainer 1926.503(b)(1) $0
Reviews and Reputation
-
Avg. Rating
-
BBB A+
-
Google
-
Yelp
Reviewers report mixed experiences with Charm City Roofing. Several customers describe positive interactions, praising project manager Mac's professionalism and knowledge, efficient crew work, fair pricing, and good cleanup. Some reviewers report satisfaction with the quality of installations and follow-up communication. However, other reviewers describe significant problems. Some customers report poor communication, missed appointments, and installation issues including scattered nails, damaged pipes, improper flashing, and mold development. Several reviewers express frustration with how the company handled corrections, noting they were charged for fixes to problems caused by installation errors. One reviewer reports a gutter installed incorrectly and sloped the wrong way, requiring multiple return visits. Another reviewer describes sloppy seams and felt the company didn't take ownership of mistakes or apologize. One customer reports communication difficulties with crew members and lack of notification about arrival and departure. The company's responses dispute some claims, stating crews are in-house and addressing specific project details.
Review Signals Over Time
By sheer volume of Google reviews (a measure of how much feedback a firm has gathered) Charm City Roofing ranks 6th of the 38 roofers we track across Maryland, ahead of about 86% of them. Over the past year it has pulled in 30 reviews - the most recent this month - for a rate of roughly 3.5 reviews per month, which is faster than approximately 69% of the other Maryland roofers. Its 4.8-star average rating sits just below the Maryland median of 4.9 stars. The owner responds to 30% of reviews, which is below the typical Maryland roofer’s rate of 97%.
