Public Records Check
- Locally Regulated Maine doesn't issue a statewide roofing license - roofing is regulated locally through city or county permits, so there is no state license to verify. We don't count this against Commercial Roof Masters. Confirm any local permit or registration with the city or county where the work will take place.
- Missing Corporation Our automated search didn't find a registered business entity for Commercial Roof Masters with the Maine Secretary of State. That doesn't mean the company isn't legitimate. Many roofers operate legally as sole proprietorships, which don't require registration, and a registered business can be filed under a different name, formed in another state, or created too recently for us to match. To confirm how the business is structured, ask the contractor or search the Maine Secretary of State directly.
- Unverified Address Commercial Roof Masters's listed address at North Windham, ME 04062 appears to be a unconfirmed address. A roofer using a mailbox isn't necessarily a problem, but it can make the company harder to reach or hold accountable. To reach them in person, ask the contractor for a physical address or confirm one directly.
- 0 Credentials Our automated search didn't find a manufacturer certification for Commercial Roof Masters. Many reputable roofers aren't certified by any manufacturer, often by choice, so this isn't a sign of a problem. If a manufacturer-backed warranty matters to you, ask the contractor which certifications they carry.
- Okay Ratings Across the platforms we identified for Commercial Roof Masters (Google, the Better Business Bureau), the blended average is 2.7 out of 5, which we label Okay. This is a plain average of public customer ratings, not a RooferWatch score. Averages like this can be pulled down by a few reviews or a single dispute, so treat it as a starting point and read the underlying reviews for context.
We verified 1/5 public records for Commercial Roof Masters. The more of a company's record you can check, the more informed your hiring decision.
Contact Info
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Phone
This is either a business landline or VoIP number (not a mobile number).(207) 819-8607
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Primary Address
North Windham, ME 04062
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Website
commercialroofmasters.com
- Socials
Company Description
Founded in 1951, Commercial Roof Masters has provided commercial roofing services in Windham, Maine and surrounding areas for over 70 years. The company offers commercial roof installation, replacement, repair, maintenance, coating, inspection, and restoration. Services include flat roofing, TPO roofing, EPDM roofing, PVC roofing, metal roofing, cedar roofing, and built-up roofing systems. The company serves commercial properties across multiple Maine communities including Portland, South Portland, Biddeford, Auburn, Scarborough, Lewiston, Saco, Gorham, Falmouth, Westbrook, Brunswick, Yarmouth, Fairfield, Cumberland, Wells, Cape Elizabeth, Freeport, and Sanford. Commercial Roof Masters holds an A+ rating from the Better Business Bureau and has received an Angie's List Award. The company assists with insurance claim filing and processing.
Services Offered
- Commercial Roof InstallationInstalling a new roof system on a commercial building, typically flat or low-slope design.
- Commercial Roof ReplacementFull removal and installation of new roofing systems on commercial properties, often involving large flat or low-slope areas.
- Commercial Roof RepairRepairing leaks, membrane damage, and other issues on commercial roofs.
- Commercial Roof MaintenanceOngoing care and inspection of commercial roofs to ensure functionality, address minor issues, and maintain warranty compliance.
- Commercial Roof InspectionDetailed evaluation of commercial building roofs to check for damage, wear, drainage issues, and code compliance.
- Commercial Roof CoatingApplying protective elastomeric or reflective coatings to commercial flat or low-slope roofs to extend life and improve efficiency.
- Commercial Roof RestorationComprehensive renewal of aging commercial roofs through cleaning, coating application, and repairs to extend roof life without full replacement.
- Flat RoofingInstallation or repair of low-slope roofs using membranes, tar and gravel, or other systems designed to shed water on nearly level surfaces.
- TPO RoofingInstallation and repair of thermoplastic polyolefin membrane roofing, a durable single-ply system commonly used on flat commercial roofs.
- EPDM RoofingRubber membrane roofing for flat or low-slope roofs, offering durability and flexibility in extreme temperatures.
- PVC RoofingInstallation of rigid plastic membrane roofing that resists chemicals, UV damage, and punctures, ideal for commercial flat roofs.
- Metal RoofingInstallation of durable metal panels or standing seam roofing, which resists weather, lasts 40-70 years, and works well in snowy or coastal areas.
- Cedar RoofingInstallation and repair of cedar shake or shingle roofs valued for natural beauty and weather resistance.
- Built-Up RoofingInstallation of multiple alternating layers of bitumen and reinforcing fabric, creating a thick, durable flat roof system.
- WaterproofingApplying protective coatings or membranes to basements, foundations, and exterior surfaces to block water penetration.
- Insurance Claim AssistanceProfessional help navigating the insurance claims process, including damage assessment and documentation for roof or exterior repairs.
Company Info
- Entity Type
- Sole Proprietorship
- Multi-State Company
- No
- Website Age
- 1.8 years old
Inspections and Violations
U.S. Department of Labor dataReviews and Reputation
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Avg. Rating
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BBB F
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Google
Customer reviews present mixed experiences with this roofing company. Several reviewers report positive experiences, praising individual technicians as professional, knowledgeable, and courteous, with some describing completed work as excellent and spotless. However, numerous reviewers express significant dissatisfaction. Many customers describe being charged $3,000 or more for repairs that were not completed as promised or did not resolve the underlying issues. Multiple reviewers report difficulty reaching the company after payment, with some describing the business as "ghosting" them after receiving money. Several customers state they had to hire additional contractors to redo or complete work, effectively paying twice for the same repair. Reviewers report that promised follow-up visits within warranty periods did not occur, and some describe the company as unresponsive to phone calls, texts, and emails. Some customers mention filing complaints with the Better Business Bureau without receiving responses. A few reviewers characterize the company's warranty coverage as ineffective when claims are actually needed.
Review Signals Over Time
By sheer volume of Google reviews (a measure of how much feedback a firm has gathered) Commercial Roof Masters ranks 12th of the 53 roofers we track across Maine, ahead of about 77% of them. Over the past year it has not added any new Google reviews, the most recent being over a year ago. Its 4.4-star average rating sits below the Maine median of 4.9 stars. The owner responds to 0% of reviews, which is in line with the typical Maine roofer’s rate of 0%.
Service Areas
- North Windham, ME
- Windham, ME
- Portland, ME
- South Portland, ME
- Biddeford, ME
- Auburn, ME
- Scarborough, ME
- Lewiston, ME
- Saco, ME
- Gorham, ME
- Falmouth, ME
- Westbrook, ME
- Brunswick, ME
- Yarmouth, ME
- Fairfield, ME
- Cumberland, ME
- Wells, ME
- Cape Elizabeth, ME
- Freeport, ME
- Sanford, ME
- Buxton, ME
