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Casco Bay Roofing & Renovations

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Public Records Check

  • Locally Regulated Maine doesn't issue a statewide roofing license - roofing is regulated locally through city or county permits, so there is no state license to verify. We don't count this against Casco Bay Roofing & Renovations. Confirm any local permit or registration with the city or county where the work will take place.
  • Missing Corporation Our automated search didn't find a registered business entity for Casco Bay Roofing & Renovations with the Maine Secretary of State. That doesn't mean the company isn't legitimate. Many roofers operate legally as sole proprietorships, which don't require registration, and a registered business can be filed under a different name, formed in another state, or created too recently for us to match. To confirm how the business is structured, ask the contractor or search the Maine Secretary of State directly.
  • Residential Address Casco Bay Roofing & Renovations's listed address at 39 Sumac St, Portland, ME 04103 appears to be a residential address. This means the company operates from a real, locatable address rather than a mailbox or PO box, which can make it easier to reach them or resolve issues. Many roofers legitimately work from a home address, so this doesn't speak to the quality of their work, license, or insurance.
  • 1 Credential Casco Bay Roofing & Renovations holds these manufacturer certifications: Owens Corning Preferred. These show the company met a manufacturer's program requirements and may offer manufacturer-backed warranties, but they aren't independent quality audits. You can confirm current status with the manufacturer.
  • Excellent Ratings Across the platforms we identified for Casco Bay Roofing & Renovations (Google, Yelp, the Better Business Bureau, Owens Corning), the blended average is 4.5 out of 5, which we label Excellent. This is a plain average of public customer ratings, not a RooferWatch score. A high average reflects past customers' experiences, not a guarantee of yours, so read the underlying reviews and weigh them yourself.

We verified 4/5 public records for Casco Bay Roofing & Renovations. The more of a company's record you can check, the more informed your hiring decision.

Contact Info

Company Description

Casco Bay Roofing & Renovations is a Maine roofing and renovation contractor holding state weatherization certification and GAF Master Elite installer status. The company serves Southern and Mid-Coast Maine with new roof installation, roof repairs, weatherization, roof shoveling, siding, replacement windows, insulation, and storm doors. It is a Mule-Hide EPDM roofing systems installer and Owens Corning Platinum Preferred Contractor. Services address snow and ice buildup prevention and winter weather protection. The company provides free estimates and consultations for roofing and renovation projects.

Services Offered

  • New Roof InstallationInstalling a complete new roof system on a structure that currently lacks one or needs full replacement.
  • Roof RepairsFixing localized roof damage such as leaks, missing shingles, flashing issues, or deteriorated sections without full replacement.
  • Roof WeatherizationSealing gaps, improving ventilation, and applying protective coatings to reduce heat loss, air leaks, and weather damage to extend roof life and lower energy costs.
  • Siding InstallationInstalling new exterior wall cladding made of vinyl, fiber cement, wood, or metal to protect the home and improve curb appeal.
  • Replacement WindowsRemoval and installation of new window units to improve energy efficiency, reduce drafts, and update exterior appearance.
  • InsulationAdding or upgrading thermal insulation in attics or under roofing to improve energy efficiency and reduce heating and cooling costs.
  • Roof ShovelingRemoval of accumulated snow and ice from roof surfaces to prevent excess weight buildup, ice dams, and potential structural damage during winter months.
  • Storm DoorsAn extra protective door installed over an existing entry door to shield against weather, reduce drafts, and improve energy efficiency while allowing visibility through glass panels.
  • Home RenovationsUpdates and replacements of roofing, siding, windows, doors, and other exterior elements during whole-home remodeling projects.

Credentials

  • Owens Corning Owens Corning Preferred

    Owens Corning Preferred

    An Owens Corning Preferred contractor has earned the mid-tier designation in Owens Corning's contractor network by demonstrating installation quality, business stability, and customer satisfaction. This status… Read more

Company Info

Entity Type
Sole Proprietorship
Alternate Name
Michael Norris
Address Type
Residential
Website Age
14.2 years old

Inspections and Violations

U.S. Department of Labor data
Inspections 0
Violations 0
Current penalties $0
Most recent -

Reviews and Reputation

About this review summary

This summary was automatically generated from customer reviews that were publicly visible at the time it was created on one or more of the review aggregators listed below. It does not constitute a review, rating, endorsement, or statement of fact about the business - it reflects only the opinions expressed by those reviewers as found at that time, not the views or conclusions of RooferWatch. Automated summaries can contain errors or omit context and may become outdated as new reviews are posted, so please read the original reviews through the links provided and do your own due diligence. If you are the business owner and believe anything here is inaccurate, submit a correction and we’ll review it promptly.
  • Avg. Rating 4.5
  • BBB A+
  • Google 5.0
  • Yelp 3.0
  • Owens Corning 5.0

Reviewers report mixed experiences with this roofing company. One customer praised their prompt communication, reasonable pricing, and efficiency, noting a large crew completed a full roof installation by mid-afternoon with thorough cleanup. However, another reviewer reported serious problems, stating that a roof installed in August 2019 began leaking by December 2021. This customer claims the company's ten-year guarantee was not honored, and that a second roofer attributed the leaks to defective work and bad flashing rather than the ice dams the company cited. That reviewer expressed concern about the company's practices and dissatisfaction after paying $8,000 for the installation.

About this average rating

This figure is a straightforward average of the public ratings we’ve gathered for this company across the following review platforms that our systems have identified: Google, Yelp, the Better Business Bureau, Owens Corning. It is not a proprietary RooferWatch score or a judgement of our own; each source is converted to a common five-star scale and blended into a single number so that no one platform’s reviews carry outsized weight, giving a more balanced read on overall sentiment. We’d still encourage you to read the underlying reviews on each platform and weigh them for yourself.

Review Signals Over Time

About these review signals

These figures are derived from this company’s 13 most recent publicly visible Google reviews at the time they were gathered. They simply describe patterns in those reviews - how often new reviews appear, how often the owner replies, and whether recent star ratings run higher or lower than older ones. They are not a review, rating, endorsement, or judgement by RooferWatch, and they reflect only what those public reviews showed at that time, which can change as new reviews are posted. Please read the underlying reviews and do your own due diligence. If you are the business owner and believe anything here is inaccurate, submit a correction and we’ll review it promptly.
~0.1/mo Reviews per month
0% Owner responds to reviews
Steady 5.0 recent vs 5.0 earlier
How customers rated Casco Bay Roofing & Renovations each month
Number of new reviews Casco Bay Roofing & Renovations received per month

By sheer volume of Google reviews (a measure of how much feedback a firm has gathered) Casco Bay Roofing & Renovations ranks 8th of the 11 roofers we track in Portland, ahead of about 30% of them. Over the past year it has pulled in 2 reviews - the most recent 8 months ago - for a rate of roughly 0.1 reviews per month, which is slower than approximately 100% of the other Portland roofers. Its 5.0-star average rating sits just above the Portland median of 4.9 stars. The owner responds to 0% of reviews, which is in line with the typical Portland roofer’s rate of 0%.

Service Areas

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About these customer reviews

Reviews below are submitted by members of the public and reflect only the opinions of those individuals, not the views, conclusions, or endorsement of RooferWatch. We screen submissions before publishing but cannot independently verify each reviewer’s experience. If you are the business owner and believe a review is inaccurate, please log in and report the review in question.

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