Public Records Check
- Locally Regulated Kentucky doesn't issue a statewide roofing license - roofing is regulated locally through city or county permits, so there is no state license to verify. We don't count this against Jacob's Ladder Roofing and Restoration. Confirm any local permit or registration with the city or county where the work will take place.
- Registered Corporation The Kentucky Secretary of State listed Jacob's Ladder Roofing and Restoration as A - Active when we last checked on Jul 8, 2026, registered since 2014. You can confirm it's still current with the Kentucky Secretary of State.
- Residential Address Jacob's Ladder Roofing and Restoration's listed address at 352 Lincoln Ave, Lexington, KY 40502 appears to be a residential address. This means the company operates from a real, locatable address rather than a mailbox or PO box, which can make it easier to reach them or resolve issues. Many roofers legitimately work from a home address, so this doesn't speak to the quality of their work, license, or insurance.
- 1 Credential Jacob's Ladder Roofing and Restoration holds these manufacturer certifications: Owens Corning Preferred. These show the company met a manufacturer's program requirements and may offer manufacturer-backed warranties, but they aren't independent quality audits. You can confirm current status with the manufacturer.
- Excellent Ratings Across the platforms we identified for Jacob's Ladder Roofing and Restoration (Google, Yelp, the Better Business Bureau, Owens Corning), the blended average is 4.7 out of 5, which we label Excellent. This is a plain average of public customer ratings, not a RooferWatch score. A high average reflects past customers' experiences, not a guarantee of yours, so read the underlying reviews and weigh them yourself.
We verified 5/5 public records for Jacob's Ladder Roofing and Restoration. The more of a company's record you can check, the more informed your hiring decision.
Contact Info
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Phone
This is either a business landline or VoIP number (not a mobile number).(859) 379-9137
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Alternate Phone
This phone number belongs to an iPhone, not a landline, so both calling and texting is supported.(859) 361-8694
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Primary Address
352 Lincoln Ave, Lexington, KY 40502
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Alternate Address
6198 Lexington Road, Lancaster, KY 40444
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Owner Email
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Website
jacobsladderky.com
- Socials
Company Description
Jacob's Ladder Roofing and Restoration has been operating for over 20 years and serves Lexington, Danville, Lancaster, Nicholasville, and surrounding areas in Kentucky. The company offers residential and commercial roofing services including complete tear-off and re-roof, roof repairs, and general maintenance. Restoration services include fire and smoke damage repair, water and mold damage assessment and restoration, and disinfection and odor removal treating HVAC systems, attics, crawl spaces, bathrooms, and kitchens. Additional services encompass storm damage repair, emergency property inspection and coordination, insurance claims contracting, building consulting, large loss design and build, general contracting, and property management. The company handles both residential and commercial projects of all sizes.
Services Offered
- Residential RoofingRoof work on single-family homes and small residential properties, adapted to typical house construction and materials.
- Commercial RoofingRoof installation, repair, and maintenance on office buildings, retail spaces, and other commercial structures, often involving flat or low-slope systems.
- Roof Tear-Off and Re-RoofComplete removal of old roofing materials down to the deck, followed by installation of new shingles, underlayment, and flashing to restore full roof protection.
- Roof RepairsFixing localized roof damage such as leaks, missing shingles, flashing issues, or deteriorated sections without full replacement.
- Roof MaintenanceRegular upkeep such as cleaning gutters, removing debris, checking seals, and minor repairs to extend roof life and prevent problems.
- Storm Damage RepairEmergency repairs to roofs damaged by wind, hail, falling trees, or severe weather, often covered by homeowner insurance.
- Fire and Smoke Damage RestorationAssessment and repair of structural damage, soot removal, and replacement of burned or compromised materials caused by fire and smoke exposure.
- Water and Mold Damage RestorationExtraction of standing water, drying of affected areas, removal of mold growth, and repair or replacement of damaged drywall, insulation, and framing.
- Emergency ServicesRapid response to urgent roofing problems like active leaks or structural damage that require immediate attention to prevent further harm.
- Insurance Claims ContractingCoordination with insurance adjusters and preparation of documentation to help property owners file and settle damage claims efficiently.
- Disinfection and Odor RemovalChemical treatment and cleaning to eliminate bacteria, viruses, and lingering odors from fire, water damage, or other contamination events.
- Building Consulting
- General ContractingOversight and coordination of construction projects from planning through completion, managing subcontractors, materials, and timelines.
- Property ManagementOversight of rental properties or real estate portfolios, including tenant relations, maintenance coordination, and financial management.
- Large Loss Design and BuildFull-scope reconstruction planning and execution for major property damage, including design, permitting, and complete rebuilding of affected structures.
- FEMA InspectionAssessment and documentation of disaster-related property damage to support federal disaster assistance applications and reimbursement eligibility.
Credentials
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Owens Corning Preferred
An Owens Corning Preferred contractor has earned the mid-tier designation in Owens Corning's contractor network by demonstrating installation quality, business stability, and customer satisfaction. This status… Read more
Company Info
- Company Name
- Jacob's Ladder, Inc.
- State Entity ID
- 0885753
- Company Formation Date
- Apr 25, 2014
- Company Age
- 12.2 years old
- Company Formation State
- KY
- Principal Address
- 65 W Kentucky Ave, Junction City, KY 40440
- Registered Agent
- HUGH DENVIL JOHNSON, JR
- Agent Address
- 6198 LEXINGTON ROAD, LANCASTER, KY 40444
- Entity Type
- Corporation
- Address Type
- Residential
- Multi-State Company
- No
- Website Age
- 11.5 years old
Inspections and Violations
U.S. and Kentucky OSHA dataReviews and Reputation
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Avg. Rating
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BBB A+
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Google
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Yelp
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Owens Corning
Several reviewers praise Jacobs Ladder's roofing and water damage repair services. Reviewers report that owner Hugh Johnson is professional and helpful, providing honest assessments that sometimes save customers money by recommending against unnecessary work. Customers describe the work crew as punctual, efficient, and thorough in cleanup. One reviewer highlights Johnson's assistance navigating insurance claims during a major water and mold damage project, noting his transparency and respectful treatment throughout a two-month restoration. However, another reviewer reports significant frustration with communication, stating they called multiple times over three weeks without receiving responses to estimate requests and received what they describe as a hostile text message when attempting to follow up through the company's emergency line.
Review Signals Over Time
By sheer volume of Google reviews (a measure of how much feedback a firm has gathered) Jacob's Ladder Roofing and Restoration ranks 14th of the 17 roofers we track in Lexington, ahead of about 19% of them. Over the past year it has not added any new Google reviews, the most recent being over a year ago. Its 5.0-star average rating sits just above the Lexington median of 4.9 stars. The owner responds to 79% of reviews, which is above the typical Lexington roofer’s rate of 32%.
