Public Records Check
- Locally Regulated Kentucky doesn't issue a statewide roofing license - roofing is regulated locally through city or county permits, so there is no state license to verify. We don't count this against Reliable Residential Roofing. Confirm any local permit or registration with the city or county where the work will take place.
- Registered Corporation The Kentucky Secretary of State listed Reliable Residential Roofing as A - Active when we last checked on Jul 8, 2026, registered since 1992. You can confirm it's still current with the Kentucky Secretary of State.
- Business Address Reliable Residential Roofing's listed address at 1661 Jaggie Fox Way, Lexington, KY 40511 appears to be a business address. This means the company operates from a real, locatable address rather than a mailbox or PO box, which can make it easier to reach them or resolve issues. Many roofers legitimately work from a home address, so this doesn't speak to the quality of their work, license, or insurance.
- 2 Credentials Reliable Residential Roofing holds these manufacturer certifications: CertainTeed SELECT ShingleMaster, VELUX Certified Installer. These show the company met a manufacturer's program requirements and may offer manufacturer-backed warranties, but they aren't independent quality audits. You can confirm current status with the manufacturer.
- Excellent Ratings Across the platforms we identified for Reliable Residential Roofing (Google, Yelp, the Better Business Bureau, CertainTeed), the blended average is 4.6 out of 5, which we label Excellent. This is a plain average of public customer ratings, not a RooferWatch score. A high average reflects past customers' experiences, not a guarantee of yours, so read the underlying reviews and weigh them yourself.
We verified 5/5 public records for Reliable Residential Roofing. The more of a company's record you can check, the more informed your hiring decision.
Contact Info
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Phone
This is either a business landline or VoIP number (not a mobile number).(859) 423-0952
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Alternate Phone
This is either a business landline or VoIP number (not a mobile number).(859) 255-1904
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Primary Address
1661 Jaggie Fox Way, Lexington, KY 40511
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Owner Email
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Website
reliableresidentialroofing.com
- Socials
Company Description
Reliable Residential Roofing has served Central Kentucky since 1979 and offers roof repair, roof replacement, roof maintenance, metal roofing installation, flashing repair, new construction roofing, historic roof restoration, gutter repair, gutter replacement, barn roof repair, barn roof replacement, and skylight services. The company is licensed, insured, and bonded, and holds certifications as a CertainTeed ShingleMaster and Owens Corning Preferred Contractor. It specializes in historic slate, clay tile, and cedar shake roofing systems, standing-seam and exposed-fastener metal panels, full structural roof replacements, and emergency storm damage response. The company provides workmanship warranties and honors all manufacturer warranties. It assists homeowners with insurance claims, meeting adjusters on-site to document damage and ensure proper compensation for roofing projects in Central Kentucky.
Services Offered
- Roof RepairFixing localized damage such as leaks, missing shingles, damaged flashing, or deteriorated sections without replacing the entire roof.
- Roof ReplacementRemoving an old or failing roof system and installing a new one, typically when repairs are no longer cost-effective.
- Roof MaintenanceRegular upkeep such as cleaning gutters, removing debris, checking seals, and minor repairs to extend roof life and prevent problems.
- Metal Roofing InstallationInstalling metal panels or standing-seam roofing systems, offering longevity and weather resistance for residential or commercial properties.
- Flashing RepairRepairing or replacing metal flashing around chimneys, vents, and roof edges to prevent water from entering seams and joints.
- New Construction RoofingInstalling roofing systems on newly built structures as part of the initial construction process.
- Historic Roof RestorationRepairing or replacing roofs on older or heritage buildings using period-appropriate materials and techniques that preserve architectural character.
- Barn Roof RepairFixing damage to agricultural barn roofing, including patching leaks, replacing deteriorated metal or wood panels, and reinforcing structural supports to maintain weather protection.
- Barn Roof ReplacementComplete removal and installation of new roofing on a barn structure, typically using metal, asphalt, or wood materials suited to agricultural buildings and their long spans.
- Gutter RepairFixing leaks, reattaching loose sections, replacing damaged gutters, or realigning gutters to ensure proper water drainage away from the foundation.
- Gutter ReplacementRemoving old gutters and downspouts and installing new ones to properly channel water away from the home.
- Skylight ServicesInstallation, repair, or replacement of roof windows including resealing and flashing work to prevent leaks.
- Storm Damage RepairEmergency repairs to roofs damaged by wind, hail, falling trees, or severe weather, often covered by homeowner insurance.
- Insurance Claim AssistanceProfessional help navigating the insurance claims process, including damage assessment and documentation for roof or exterior repairs.
Credentials
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CertainTeed SELECT ShingleMaster
CertainTeed SELECT ShingleMaster is CertainTeed's top contractor designation, held by roughly the top 1% of roofing contractors, and it requires two or more crew members certified through CertainTeed's hands-on Shingle… Read more
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VELUX Certified Installer
VELUX Certified Installer is the broader of the two tiers in VELUX's installer program, and it describes a specific business model: a company that works across a variety of products or services, with VELUX skylights as… Read more
Company Info
- Company Name
- RELIABLE RESIDENTIAL ROOFING AND GUTTERING, INC.
- State Entity ID
- 0306374
- Company Formation Date
- Oct 15, 1992
- Company Age
- 33.7 years old
- Company Formation State
- KY
- Principal Address
- 1661 JAGGIE FOX WAY, LEXINGTON, KY 40511
- Registered Agent
- NICHOLAS PARKER
- Agent Address
- 1661 JAGGIE FOX WAY, LEXINGTON, KY 40511
- Entity Type
- Corporation
- Alternate Name
- Reliable Residential Guttering & Roofing
- Address Type
- Commercial
- Multi-State Company
- No
- Website Age
- 21.9 years old
Inspections and Violations
U.S. and Kentucky OSHA dataReviews and Reputation
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Avg. Rating
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BBB A+
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Google
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Yelp
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CertainTeed
Customer reviews of Reliable Residential Roofing are mixed. Several reviewers report positive experiences, praising the company's efficiency, professionalism, communication, and cleanliness. Multiple customers describe the work quality as excellent and note staff friendliness. One long-term customer reports 30 years of reliable service. However, some reviewers express significant dissatisfaction. One customer alleges the company failed to complete promised work and criticized delayed communication and unprofessional staff behavior. Another reviewer noted the company could have communicated work scheduling better. One reviewer made serious allegations about dishonest practices targeting elderly customers, though this claim lacks supporting detail.
Review Signals Over Time
By sheer volume of Google reviews (a measure of how much feedback a firm has gathered) Reliable Residential Roofing ranks 6th of the 17 roofers we track in Lexington, ahead of about 69% of them. Over the past year it has pulled in 13 reviews - the most recent last month - for a rate of roughly 1.2 reviews per month, which is slower than approximately 73% of the other Lexington roofers. Its 4.8-star average rating sits just below the Lexington median of 4.9 stars. The owner responds to 27% of reviews, which is in line with the typical Lexington roofer’s rate of 32%.
