Public Records Check
- Locally Regulated Kentucky doesn't issue a statewide roofing license - roofing is regulated locally through city or county permits, so there is no state license to verify. We don't count this against Pinnacle Roofing. Confirm any local permit or registration with the city or county where the work will take place.
- Missing Corporation Our automated search didn't find a registered business entity for Pinnacle Roofing with the Kentucky Secretary of State. That doesn't mean the company isn't legitimate. Many roofers operate legally as sole proprietorships, which don't require registration, and a registered business can be filed under a different name, formed in another state, or created too recently for us to match. To confirm how the business is structured, ask the contractor or search the Kentucky Secretary of State directly.
- Business Address Pinnacle Roofing's listed address at 2351 Nelson Miller Pkwy #Ste 107, Anchorage, KY 40223 appears to be a business address. This means the company operates from a real, locatable address rather than a mailbox or PO box, which can make it easier to reach them or resolve issues. Many roofers legitimately work from a home address, so this doesn't speak to the quality of their work, license, or insurance.
- 0 Credentials Our automated search didn't find a manufacturer certification for Pinnacle Roofing. Many reputable roofers aren't certified by any manufacturer, often by choice, so this isn't a sign of a problem. If a manufacturer-backed warranty matters to you, ask the contractor which certifications they carry.
- Excellent Ratings Across the platforms we identified for Pinnacle Roofing (Google, Yelp, the Better Business Bureau), the blended average is 4.8 out of 5, which we label Excellent. This is a plain average of public customer ratings, not a RooferWatch score. A high average reflects past customers' experiences, not a guarantee of yours, so read the underlying reviews and weigh them yourself.
We verified 3/5 public records for Pinnacle Roofing. The more of a company's record you can check, the more informed your hiring decision.
Contact Info
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Phone
This is either a business landline or VoIP number (not a mobile number).(859) 800-7663
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Primary Address
2351 Nelson Miller Pkwy #Ste 107, Anchorage, KY 40223
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Owner Email
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Website
pinnacleroofingteam.com
- Socials
Company Description
Pinnacle Roofing is a veteran-owned residential roofing company with over 10 years of experience serving central Kentucky. The company operates local offices and teams in Lexington, Louisville, and Richmond, providing roof installation, roof restoration, roof repairs, and emergency storm damage response for hail, wind, and debris damage. Pinnacle is certified as a GAF Master Elite Contractor, a distinction held by less than two percent of roofing contractors in North America, and employs HAAG Certified Roof Inspectors for damage assessments. The company installs GAF shingles including Camelot II, Timberline HDZ, Timberline UHDZ, Woodland, Slateline, and Grand Sequoia products. Pinnacle offers a Lifetime Warranty with Premium Roof System installations and maintains an A+ rating with the Better Business Bureau. The company is fully licensed, bonded, and insured, and provides 24/7 emergency contact and insurance claim support.
Services Offered
- Roof InstallationSetting up a new roof system on a structure that lacks one, including decking preparation, underlayment, and shingles or other roofing material.
- Roof RestorationCleaning, recoating, and resealing an existing roof to restore its waterproofing and appearance without full replacement.
- Roof RepairsFixing localized roof damage such as leaks, missing shingles, flashing issues, or deteriorated sections without full replacement.
- Storm Damage ResponseEmergency assessment and repair of roofs and exterior damage caused by severe weather, hail, wind, or fallen trees.
- Hail Damage AssessmentProfessional inspection to identify and document damage to roofing, siding, and other exterior surfaces caused by hail.
- Wind Damage AssessmentProfessional inspection to identify and document damage to roofing, siding, and exterior structures caused by high winds.
- Roof InspectionsProfessional evaluation of roof structure, materials, and condition to detect leaks, deterioration, or needed repairs.
- Insurance Claim SupportAssistance documenting roof damage, preparing claim paperwork, and communicating with insurers to help homeowners recover repair costs.
- Emergency TarpingQuick temporary covering of damaged roof areas with tarps to prevent water intrusion until permanent repairs are made.
- GAF Shingle InstallationInstalling asphalt shingles manufactured by GAF, a major roofing materials supplier.
Company Info
- Entity Type
- Limited Liability Company (LLC)
- Address Type
- Commercial
- Multi-State Company
- No
- Website Age
- 4.3 years old
Inspections and Violations
U.S. and Kentucky OSHA dataReviews and Reputation
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Avg. Rating
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BBB A+
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Google
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Yelp
Reviewers report mixed experiences with Pinnacle Roofing. Several customers praise the company's responsiveness, professionalism, and workmanship. They describe quick response times to calls, same-day service for repairs and installations, clean work sites, and helpful sales representatives who guide customers through projects. Multiple reviewers commend the owners and staff for treating customers well and completing work on time. However, one reviewer expresses significant dissatisfaction, reporting that after a roof installation with ridge cap and vent boxes in May 2025, the ventilation system did not function properly. The reviewer states that holes cut for box vents were incorrectly sized and that the company did not honor agreed-upon specifications. According to this reviewer, when contacted, the company deferred to a third-party GAF inspector rather than correcting the work themselves, leaving the customer with an unresolved ventilation issue despite paying $15,000.
Review Signals Over Time
By sheer volume of Google reviews (a measure of how much feedback a firm has gathered) Pinnacle Roofing ranks 43rd of the 48 roofers we track across Kentucky, ahead of about 11% of them. Over the past year it has pulled in 22 reviews - the most recent 3 months ago - for a rate of roughly 6.7 reviews per month, which is faster than approximately 76% of the other Kentucky roofers. Its 5.0-star average rating sits just above the Kentucky median of 4.9 stars. The owner responds to 73% of reviews, which is above the typical Kentucky roofer’s rate of 33%.
