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Paolino Roofing

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Public Records Check

  • Registration-Based Connecticut doesn't license roofing contractors; instead it requires a statewide contractor registration. We treat this check as met rather than penalise it, but we haven't independently verified this company's registration - confirm it directly with the state before hiring.
  • Registered Corporation Paolino Roofing's registered name carries a corporate suffix (LLC or Inc), but we have not matched it to a filing on the Connecticut Secretary of State. You can confirm how the business is registered, and its current status, directly with the Connecticut Secretary of State.
  • Unverified Address Paolino Roofing's listed address at 463 Congress Avenue, Waterbury, CT 06702 appears to be a unconfirmed address. A roofer using a mailbox isn't necessarily a problem, but it can make the company harder to reach or hold accountable. To reach them in person, ask the contractor for a physical address or confirm one directly.
  • 0 Credentials Our automated search didn't find a manufacturer certification for Paolino Roofing. Many reputable roofers aren't certified by any manufacturer, often by choice, so this isn't a sign of a problem. If a manufacturer-backed warranty matters to you, ask the contractor which certifications they carry.
  • Excellent Ratings Across the platforms we identified for Paolino Roofing (Google, the Better Business Bureau), the blended average is 5.0 out of 5, which we label Excellent. This is a plain average of public customer ratings, not a RooferWatch score. A high average reflects past customers' experiences, not a guarantee of yours, so read the underlying reviews and weigh them yourself.

We verified 3/5 public records for Paolino Roofing. The more of a company's record you can check, the more informed your hiring decision.

Contact Info

Company Description

Paolino Roofing has served Connecticut since 1990 and offers residential and commercial roofing services including roof repairs and replacements throughout Western Connecticut. The company employs fully certified and insured professionals and works with leading manufacturers. Paolino Roofing provides a 100% satisfaction guarantee and offers financing options for its services. The business operates Monday through Friday from 7:00 AM to 5:00 PM and handles emergency roofing calls.

Services Offered

  • Residential RoofingRoof work on single-family homes and small residential properties, adapted to typical house construction and materials.
  • Commercial RoofingRoof installation, repair, and maintenance on office buildings, retail spaces, and other commercial structures, often involving flat or low-slope systems.
  • Roof RepairsFixing localized roof damage such as leaks, missing shingles, flashing issues, or deteriorated sections without full replacement.
  • Roof ReplacementsComplete removal of an old roof and installation of a new roofing system with updated materials and structure.
  • Emergency Roofing ServicesRapid response repair or temporary protection of roofs damaged by storms, leaks, or other urgent conditions to prevent further interior damage.

Company Info

Company Name
Paolino Roofing, LLC
Entity Type
Limited Liability Company (LLC)
Address Type
Unverified
Multi-State Company
No
Website Age
16.4 years old

Inspections and Violations

U.S. Department of Labor data
Inspections 0
Violations 0
Current penalties $0
Most recent -

Reviews and Reputation

About this review summary

This summary was automatically generated from customer reviews that were publicly visible at the time it was created on one or more of the review aggregators listed below. It does not constitute a review, rating, endorsement, or statement of fact about the business - it reflects only the opinions expressed by those reviewers as found at that time, not the views or conclusions of RooferWatch. Automated summaries can contain errors or omit context and may become outdated as new reviews are posted, so please read the original reviews through the links provided and do your own due diligence. If you are the business owner and believe anything here is inaccurate, submit a correction and we’ll review it promptly.
  • Avg. Rating 5.0
  • BBB A+
  • Google 4.9

Reviewers consistently praise Paolino Roofing for transparency and honesty. Several customers describe owner Rob Paolino as straightforward and honest, noting he avoids hidden costs and doesn't cut corners. Reviewers report the crew is efficient, professional, and receptive to questions and concerns. Multiple customers highlight thorough cleanup after work completion. Several reviewers commend Rob's responsiveness to questions and communication throughout projects. Customers report quick job completion, often within a single day. Several reviewers note Rob's assistance navigating insurance claims processes. One reviewer appreciated that Rob diagnosed a specific leak rather than recommending unnecessary full roof replacement. Reviewers describe the final workmanship quality positively. Multiple customers indicate fair pricing. Several reviewers mention Rob's connections within the local home improvement industry. No negative experiences are described in the provided reviews.

About this average rating

This figure is a straightforward average of the public ratings we’ve gathered for this company across the following review platforms that our systems have identified: Google, the Better Business Bureau. It is not a proprietary RooferWatch score or a judgement of our own; each source is converted to a common five-star scale and blended into a single number so that no one platform’s reviews carry outsized weight, giving a more balanced read on overall sentiment. We’d still encourage you to read the underlying reviews on each platform and weigh them for yourself.

Review Signals Over Time

About these review signals

These figures are derived from this company’s 30 most recent publicly visible Google reviews at the time they were gathered. They simply describe patterns in those reviews - how often new reviews appear, how often the owner replies, and whether recent star ratings run higher or lower than older ones. They are not a review, rating, endorsement, or judgement by RooferWatch, and they reflect only what those public reviews showed at that time, which can change as new reviews are posted. Please read the underlying reviews and do your own due diligence. If you are the business owner and believe anything here is inaccurate, submit a correction and we’ll review it promptly.
~0.8/mo Reviews per month
97% Owner responds to reviews
Declining 4.7 recent vs 5.0 earlier
How customers rated Paolino Roofing each month
Number of new reviews Paolino Roofing received per month

By sheer volume of Google reviews (a measure of how much feedback a firm has gathered) Paolino Roofing ranks 8th of the 20 roofers we track in Waterbury, ahead of about 58% of them. Over the past year it has pulled in 7 reviews - the most recent 2 months ago - for a rate of roughly 0.8 reviews per month, which is slower than approximately 59% of the other Waterbury roofers. Its 4.9-star average rating sits just below the Waterbury median of 5.0 stars. The owner responds to 97% of reviews, which is above the typical Waterbury roofer’s rate of 53%.

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About these customer reviews

Reviews below are submitted by members of the public and reflect only the opinions of those individuals, not the views, conclusions, or endorsement of RooferWatch. We screen submissions before publishing but cannot independently verify each reviewer’s experience. If you are the business owner and believe a review is inaccurate, please log in and report the review in question.

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