Public Records Check
- Registration-Based Connecticut doesn't license roofing contractors; instead it requires a statewide contractor registration. We treat this check as met rather than penalise it, but we haven't independently verified this company's registration - confirm it directly with the state before hiring.
- Registered Corporation Diamond Roofing Specialists, Inc.'s registered name carries a corporate suffix (LLC or Inc), but we have not matched it to a filing on the Connecticut Secretary of State. You can confirm how the business is registered, and its current status, directly with the Connecticut Secretary of State.
- Unverified Address Diamond Roofing Specialists, Inc.'s listed address at 99 Brookside Road, Waterbury, CT 06708 appears to be a unconfirmed address. A roofer using a mailbox isn't necessarily a problem, but it can make the company harder to reach or hold accountable. To reach them in person, ask the contractor for a physical address or confirm one directly.
- 2 Credentials Diamond Roofing Specialists, Inc. holds these manufacturer certifications: Elevate Licensed Contractor, NRCA Membership - member since 1999. These show the company met a manufacturer's program requirements and may offer manufacturer-backed warranties, but they aren't independent quality audits. You can confirm current status with the manufacturer.
- Excellent Ratings Across the platforms we identified for Diamond Roofing Specialists, Inc. (Google, the Better Business Bureau), the blended average is 4.8 out of 5, which we label Excellent. This is a plain average of public customer ratings, not a RooferWatch score. A high average reflects past customers' experiences, not a guarantee of yours, so read the underlying reviews and weigh them yourself.
We verified 4/5 public records for Diamond Roofing Specialists, Inc.. The more of a company's record you can check, the more informed your hiring decision.
Contact Info
-
Phone
This is either a business landline or VoIP number (not a mobile number).(203) 754-7884
-
Primary Address
99 Brookside Road, Waterbury, CT 06708
-
Owner Email
-
Website
diamondincct.com
- Socials
Company Description
Diamond Roofing Specialists, Inc. has provided residential and commercial roofing services since 1970, serving Connecticut homeowners and businesses for 56 years. The company installs asphalt shingle roofing on homes, churches, condominiums, and multi-family properties, as well as flat roofing systems for commercial and industrial buildings. Services include shingle roof replacements, shingle roof repairs, shingle roof inspections, architect shingles, slope roofing, flat roof replacements, and flat roof repairs using EPDM roofing systems. Diamond Roofing Specialists is certified by GAF, Johns Manville, and Elevate Products, and holds Connecticut state license 0536206. The company is a Better Business Bureau Accredited Business with an A+ rating and a member of the National Roofing Contractors Association.
Services Offered
- Shingle Roof ReplacementsRemoving old asphalt or composite shingles and installing a new shingle roof system, including decking repair and proper ventilation setup.
- Shingle Roof RepairsReplacement or repair of damaged, missing, or curling asphalt shingles to restore roof integrity and prevent water damage.
- Flat Roof ReplacementsInstalling new membrane or built-up roofing systems on low-slope roofs to prevent pooling water and leaks.
- Flat Roof RepairsPatching punctures, sealing seams, and recoating flat or low-slope roofs to stop leaks and extend membrane life.
- Shingle Roof InspectionsA detailed examination of asphalt or architectural shingles, flashing, gutters, and underlying structure to identify damage, wear, leaks, or maintenance needs.
- EPDM Roofing SystemsRubber membrane roofing for flat or low-slope roofs, offering durability and flexibility in extreme temperatures.
- Residential Roofing InstallationInstallation of new roofing systems on residential homes using shingles, metal, tile, or other materials.
- Commercial Roofing InstallationInstallation of new roofing systems on commercial buildings, including flat or low-slope roofs using materials like TPO, EPDM, or metal.
- Architect ShinglesPremium multi-layered asphalt shingles with a dimensional appearance that mimics the look of wood shakes or slate while offering improved durability and weather resistance.
- Slope RoofingInstallation or repair of pitched roofs with angled surfaces, typically using shingles, metal panels, or other materials designed to shed water on sloped residential or commercial structures.
Credentials
-
Elevate Licensed Contractor
Elevate is the commercial building-products brand formerly known as Firestone Building Products, rebranded after Holcim acquired the business in 2021. It is a major manufacturer of low-slope commercial roofing systems -… Read more
-
NRCA Membership - member since 1999
The National Roofing Contractors Association (NRCA) is the leading trade association for the U.S. roofing industry. Established in 1886, it sets industry standards, publishes the technical and safety guidance that… Read more
Company Info
- License Number
- 0536206
- Company Name
- Diamond Roofing Specialists Inc.
- Entity Type
- Corporation
- Alternate Name
- Diamond Roofing Specialists
- Address Type
- Unverified
- Multi-State Company
- No
- Website Age
- 21.2 years old
Inspections and Violations
U.S. Department of Labor data-
Sep 23, 2022 NAUGATUCK, CT Insp #346245269
-
Oct 27, 2017 BRISTOL, CT Insp #342733318
- Serious Roofing on low-slope roofs - fall protection 1926.501(b)(10) $0
-
May 8, 2017 BRISTOL, CT Insp #342308293
- Serious De-energize circuits before work 1926.416(a)(1) $3,346
- Serious Safety monitoring systems 1926.502(h)(1)(iii) $2,390
- Serious Safety monitoring systems 1926.502(h)(1)(v) $0
- Serious Stairway or ladder required at 19" elevation 1926.1051(a) $1,434
- Serious Ladder extends 3 ft above landing 1926.1053(b)(1) $1,434
- Serious Ladders used only as designed 1926.1053(b)(4) $0
Reviews and Reputation
-
Avg. Rating
-
BBB A+
-
Google
Most reviewers praise Diamond Roofing's communication, responsiveness, and work quality. Several reviewers report that staff members like Mike and Tommy were professional, friendly, and kept them informed throughout projects. Many customers describe the crew as efficient, respectful of their property, and thorough with cleanup. Reviewers note competitive pricing and timely completion of work. Some long-term commercial clients report 15+ years of satisfaction. However, one reviewer had a significantly negative experience, describing rushed work on a historic home that failed town inspection, requiring 1.5 months of repairs. This reviewer reports the company initially pressured them to pay the full amount despite incomplete work and alleged unnecessary damage to original cedar elements. The same reviewer states the company refused to complete contracted gutter work scheduled for the following day. Another reviewer reports poor customer service after emailing photos for a quote, stating they were told the company would not review emailed photos and received no follow-up call.
Review Signals Over Time
By sheer volume of Google reviews (a measure of how much feedback a firm has gathered) Diamond Roofing Specialists, Inc. ranks 10th of the 20 roofers we track in Waterbury, ahead of about 53% of them. Over the past year it has pulled in 11 reviews - the most recent last month - for a rate of roughly 0.8 reviews per month, which is slower than approximately 59% of the other Waterbury roofers. Its 4.5-star average rating sits below the Waterbury median of 5.0 stars. The owner responds to 100% of reviews, which is above the typical Waterbury roofer’s rate of 53%.
