Public Records Check
- Missing License Our automated search didn't find a license on file for BT Roof with the California state licensing board. That doesn't mean the company is unlicensed. A license can be held under a different business name, registered too recently for us to match, or filed in a way our search didn't catch. We recommend confirming directly with the California state licensing board or asking the contractor for their license number.
- Missing Corporation Our automated search didn't find a registered business entity for BT Roof with the California Secretary of State. That doesn't mean the company isn't legitimate. Many roofers operate legally as sole proprietorships, which don't require registration, and a registered business can be filed under a different name, formed in another state, or created too recently for us to match. To confirm how the business is structured, ask the contractor or search the California Secretary of State directly.
- Unverified Address BT Roof's listed address at 22721 Alice St, Hayward, CA 94541 appears to be a unconfirmed address. A roofer using a mailbox isn't necessarily a problem, but it can make the company harder to reach or hold accountable. To reach them in person, ask the contractor for a physical address or confirm one directly.
- 3 Credentials BT Roof holds these manufacturer certifications: Johns Manville Summit Club®, Carlisle Perfection Council, NRCA Membership - member since 1994. These show the company met a manufacturer's program requirements and may offer manufacturer-backed warranties, but they aren't independent quality audits. You can confirm current status with the manufacturer.
- Good Ratings Across the platforms we identified for BT Roof (Google, Yelp, the Better Business Bureau), the blended average is 4.2 out of 5, which we label Good. This is a plain average of public customer ratings, not a RooferWatch score. A solid average reflects past customers' experiences, not a guarantee of yours, so read the underlying reviews and weigh them yourself.
We verified 2/5 public records for BT Roof. The more of a company's record you can check, the more informed your hiring decision.
Contact Info
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Phone
This is either a business landline or VoIP number (not a mobile number).(510) 886-0197
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Primary Address
22721 Alice St, Hayward, CA 94541
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Owner Email
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Website
btroof.com
- Socials
Company Description
BT Roof, founded in 1977, is a commercial roofing company serving Northern and Central California and Northern Nevada. The company offers emergency roof repair, general contracting, preventative maintenance, roof restoration, systems and coatings, roofing analysis and budgeting, rooftop access and safety systems, seismic retrofit, structural work, and tenant improvements. BT Roof serves Class A laboratories, commercial and industrial facilities, hospitals, medical facilities, religious buildings, technology companies, warehouses, and multi-unit residential buildings. The company is Master Certified by leading commercial roofing manufacturers and operates locations in Hayward and Manteca, California. BT Roof provides 24/7 emergency service and handles roof installation and repair for various building types across its service region.
Services Offered
- Emergency Roof RepairUrgent tarping, patching, or temporary stabilization of storm-damaged or severely leaking roofs to prevent immediate water intrusion.
- Preventative MaintenanceRegular inspections, cleaning, and minor repairs to extend roof life, catch small issues before they worsen, and maintain warranty coverage.
- Roof RestorationCleaning, recoating, and resealing an existing roof to restore its waterproofing and appearance without full replacement.
- Systems & CoatingsApplication of protective coatings and sealant systems to extend roof life, improve weather resistance, and reduce energy costs.
- General Contractor ServicesOversight and coordination of construction or renovation projects, managing subcontractors, materials, and timelines.
- Roofing Analysis & BudgetingProfessional assessment of roof condition and creation of a maintenance or replacement plan with cost projections to help owners plan repairs.
- Rooftop Access & Safety SystemsInstallation of guardrails, fall protection equipment, and access solutions to meet safety codes for workers and maintenance personnel on roofs.
- Seismic RetrofitStructural reinforcement and bracing work to secure roofs, walls, and foundations against earthquake damage and improve building resilience.
- Structural WorkRepair or reinforcement of the home's framing, beams, joists, and load-bearing walls to address damage, rot, or inadequate support for roofing and exterior installations.
- Tenant ImprovementsCustomization and renovation of leased commercial or residential spaces to meet a tenant's specific needs and preferences.
Credentials
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Johns Manville Summit Club®
Summit Club is where the Peak Advantage program shifts from vetting to performance. Every Summit contractor has already cleared the Peak floor - licensing in all states of business, $1,000,000 in aggregate insurance… Read more
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Carlisle Perfection Council
The Perfection Council sits at the very top of Carlisle SynTec Systems' applicator honors. Its members are chosen annually, and only from the pool of that year's Perfection Award winners - companies whose warranty-claim… Read more
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NRCA Membership - member since 1994
The National Roofing Contractors Association (NRCA) is the leading trade association for the U.S. roofing industry. Established in 1886, it sets industry standards, publishes the technical and safety guidance that… Read more
Company Info
- Entity Type
- Corporation
- Address Type
- Unverified
- Multi-State Company
- No
- Website Age
- 29.8 years old
Inspections and Violations
U.S. and California OSHA dataReviews and Reputation
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Avg. Rating
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BBB A+
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Google
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Yelp
Customer reviews present mixed experiences with this roofing company. Several reviewers praise specific staff members and the company's professionalism; one reviewer commended a project manager named Paul Hemsath for his organization, detailed assessment, and cost-saving recommendations during a roof survey. Another reviewer described roofers as courteous and professional during a leak repair. One customer noted the company's product knowledge and appreciation for their recommendation of an alternative manufacturer with better lead times. However, other reviewers report significant concerns about worker conduct and site management. One reviewer described workers blocking public road lanes and staff being rude and disregarding safety. Another reviewer reported workers parking in residential spaces, blocking building entries with supplies, and engaging in unprofessional behavior including public urination and refusing to move when asked.
Review Signals Over Time
By sheer volume of Google reviews (a measure of how much feedback a firm has gathered) BT Roof ranks 8th of the 12 roofers we track in Hayward, ahead of about 27% of them. Over the past year it has not added any new Google reviews, the most recent being over a year ago. Its 4.3-star average rating sits below the Hayward median of 4.8 stars. The owner responds to 0% of reviews, which is in line with the typical Hayward roofer’s rate of 0%.
