Public Records Check
- License Found As of Jul 7, 2026, the Arkansas state licensing board shows an active license for Rock City Roofing: Awnings, Canopies & Gutters, Carpentry, Framing, Millwork, Cabinets, Demolition, Blasting, Fencing, Gates, HRA Miscellaneous & Specialty Items, Metal Studs, Walls, Remodeling, Renovations, Restoration, Alterations, Roofing, Roof Decks, Roofing Sheet Metal, Special Coatings or Applications, Caulking, Waterproofing, Solar Systems 0438660726. An active license means the state currently authorizes this contractor to do this work. It doesn't speak to the quality of their work or their current insurance. License status can change, so you can confirm it's still active anytime with the Arkansas state licensing board.
- Registered Corporation Rock City Roofing's registered name carries a corporate suffix (LLC or Inc), but we have not matched it to a filing on the Arkansas Secretary of State. You can confirm how the business is registered, and its current status, directly with the Arkansas Secretary of State.
- Business Address Rock City Roofing's listed address at 2001 Club Manor Dr, Ste. U, Maumelle, AR 72113 appears to be a business address. This means the company operates from a real, locatable address rather than a mailbox or PO box, which can make it easier to reach them or resolve issues. Many roofers legitimately work from a home address, so this doesn't speak to the quality of their work, license, or insurance.
- 1 Credential Rock City Roofing holds these manufacturer certifications: CertainTeed SELECT ShingleMaster. These show the company met a manufacturer's program requirements and may offer manufacturer-backed warranties, but they aren't independent quality audits. You can confirm current status with the manufacturer.
- Excellent Ratings Across the platforms we identified for Rock City Roofing (Google, Yelp, the Better Business Bureau, CertainTeed), the blended average is 4.7 out of 5, which we label Excellent. This is a plain average of public customer ratings, not a RooferWatch score. A high average reflects past customers' experiences, not a guarantee of yours, so read the underlying reviews and weigh them yourself.
We verified 5/5 public records for Rock City Roofing. The more of a company's record you can check, the more informed your hiring decision.
Contact Info
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Phone
This is either a business landline or VoIP number (not a mobile number).(501) 229-9727
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Primary Address
2001 Club Manor Dr, Ste. U, Maumelle, AR 72113
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Owner Email
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Website
rockcityroofing.com
- Socials
Company Description
Rock City Roofing is a licensed, fully insured, bonded, and certified roofing contractor serving central Arkansas, including Maumelle, Conway, Sherwood, Little Rock, North Little Rock, Alexander, Bryant, Benton, Hot Springs, Hot Springs Village, Jacksonville, Cabot, Ward, Austin, and Searcy. The company offers roof replacement, roof repair, storm damage inspection, and roof leak identification. All new roof systems are installed as complete systems with high-grade materials, including waterproof and water-resistant underlayments, new ventilation, and starter shingles. Rock City Roofing has installed over five million shingles and one million shingles across its projects. The company provides insurance claim assistance and works with all insurance carriers to identify storm-related damages warranting full roof replacement. New roofs are installed with enhanced manufacturer warranties, including a limited lifetime shingle warranty overlapped with a twenty-year non-prorated extended sure start warranty.
Services Offered
- Roof ReplacementRemoving an old or failing roof system and installing a new one, typically when repairs are no longer cost-effective.
- Roof RepairFixing localized damage such as leaks, missing shingles, damaged flashing, or deteriorated sections without replacing the entire roof.
- Storm Damage InspectionProfessional assessment of roof and exterior damage caused by severe weather to document losses for insurance claims and repair planning.
- Roof Leak InspectionDetailed investigation to locate the source of roof leaks using visual examination and moisture detection to guide repairs.
- Insurance Claim AssistanceProfessional help navigating the insurance claims process, including damage assessment and documentation for roof or exterior repairs.
- Complete Roof Systems InstallationFull replacement of roofing structure, decking, underlayment, and shingles or other covering materials for new construction or major renovation projects.
- Shingle InstallationInstallation of asphalt, wood, or composite shingles on pitched roofs to provide weather protection and curb appeal.
Credentials
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CertainTeed SELECT ShingleMaster
CertainTeed SELECT ShingleMaster is CertainTeed's top contractor designation, held by roughly the top 1% of roofing contractors, and it requires two or more crew members certified through CertainTeed's hands-on Shingle… Read more
Company Info
- Company Name
- ROCK CITY ROOFING INC
- License Number
- 0438660726
- License Type
- Commercial Contractor
- License Bid Limit
- Unlimited
- Classifications
- 10 classifications
- License Status
- Active - expires 2026-07-31
- License Expires
- Jul 31, 2026
- Entity Type
- Corporation
- Address Type
- Commercial
- Multi-State Company
- No
- Website Age
- 7.4 years old
Inspections and Violations
U.S. Department of Labor dataReviews and Reputation
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Avg. Rating
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BBB A+
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Google
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Yelp
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CertainTeed
Reviewers report mixed experiences with Rock City Roofing. Several customers praise the roofing work quality, professionalism, and responsiveness, with some highlighting staff members like William Dean and Daniel Allen for their expertise and communication. These reviewers describe efficient project completion, thorough insurance claim assistance, and strong warranties. However, multiple reviewers express significant frustration regarding scope of work and project completion. Some customers report being assured the company would handle all work on their insurance estimates, including fascia and additional items, but claim the company later refused to complete non-roofing work, leaving projects incomplete. Reviewers describe lengthy delays in addressing concerns, inadequate communication, and frustration with insurance claim handling. One reviewer disputes invoice charges, alleging overcharging and billing discrepancies. Several customers report the company only completed remaining work after negative reviews were posted or mortgage payment was withheld.
Review Signals Over Time
By sheer volume of Google reviews (a measure of how much feedback a firm has gathered) Rock City Roofing ranks 8th of the 52 roofers we track across Arkansas, ahead of about 86% of them. Over the past year it has pulled in 30 reviews - the most recent last month - for a rate of roughly 7.8 reviews per month, which is faster than approximately 92% of the other Arkansas roofers. Its 4.9-star average rating sits right at the Arkansas median of 4.9 stars. The owner responds to 93% of reviews, which is above the typical Arkansas roofer’s rate of 60%.
