Big Rock KangaROOF

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Public Records Check

  • 0 Credentials Our automated search didn't find a manufacturer certification for Big Rock KangaROOF. Many reputable roofers aren't certified by any manufacturer, often by choice, so this isn't a sign of a problem. If a manufacturer-backed warranty matters to you, ask the contractor which certifications they carry.

We verified 4/5 public records for Big Rock KangaROOF. The more of a company's record you can check, the more informed your hiring decision.

Contact Info

Company Description

Big Rock KangaROOF is a third-generation roofing contractor with over thirty years of experience serving Little Rock, Arkansas and central Arkansas. The company offers residential and commercial roofing services including roof repair, emergency roof repair, roof replacement, roof inspection, storm damage repair, and tarping. Big Rock KangaROOF specializes in shingle roofs and metal roofs, working with traditional materials and high-performance systems. The company is a GAF Master Elite Contractor and has one of only two GAF Master Lead Installers in the region. GAF is North America's largest shingle provider and awards this accreditation only to top-tier roofing professionals. Big Rock KangaROOF handles insurance claims management for storm damage and offers financing options. The company operates throughout Little Rock and the surrounding central Arkansas area.

Services Offered

Company Info

Company Name
BIG ROCK RESTORATION, LLC
License Number
0370820327
License Type
Commercial Contractor
Doing Business As
BIG ROCK KANGAROOF
License Bid Limit
Unlimited
Classifications
2 classifications

Licensed Classifications

  • Roofing, Roof Decks, Roofing Sheet Metal
  • Remodeling, Renovations, Restoration, Alterations
License Status
Active - expires 2027-03-31
License Expires
Mar 31, 2027
Entity Type
Limited Liability Company (LLC)
Address Type
Commercial
Multi-State Company
No
Website Age
7.5 years old

Inspections and Violations

U.S. Department of Labor data
Inspections 0
Violations 0
Current penalties $0
Most recent -

Reviews and Reputation

About this review summary

This summary was automatically generated from customer reviews that were publicly visible at the time it was created on one or more of the review aggregators listed below. It does not constitute a review, rating, endorsement, or statement of fact about the business - it reflects only the opinions expressed by those reviewers as found at that time, not the views or conclusions of RooferWatch. Automated summaries can contain errors or omit context and may become outdated as new reviews are posted, so please read the original reviews through the links provided and do your own due diligence. If you are the business owner and believe anything here is inaccurate, submit a correction and we’ll review it promptly.

  • Avg. Rating 4.3
  • BBB NR
  • Google 4.8
  • Yelp 3.7

Reviewers report mixed experiences with this roofing company. Several customers praise the quality of work, describing it as beautiful and well-executed, along with fast service and friendly staff. Some reviewers note the company handled insurance claims and cleanup effectively. However, one customer reports significant frustrations with communication and professionalism, particularly with a salesman named Shawn. This reviewer describes delayed responses, missing paperwork submissions to insurance, incomplete gutter repairs, and unprofessional text exchanges. The reviewer states that office staff member Jodi responded apologetically and arranged corrections. Another reviewer highlights positive experiences with team members Trey and Scott, describing the inspection and completion process as easy and quick with good results.

About this average rating

This figure is a straightforward average of the public ratings we’ve gathered for this company across the following review platforms that our systems have identified: Google, Yelp. It is not a proprietary RooferWatch score or a judgement of our own; each source is converted to a common five-star scale and blended into a single number so that no one platform’s reviews carry outsized weight, giving a more balanced read on overall sentiment. We’d still encourage you to read the underlying reviews on each platform and weigh them for yourself.

Review Signals Over Time

About these review signals

These figures are derived from this company’s 30 most recent publicly visible Google reviews at the time they were gathered. They simply describe patterns in those reviews - how often new reviews appear, how often the owner replies, and whether recent star ratings run higher or lower than older ones. They are not a review, rating, endorsement, or judgement by RooferWatch, and they reflect only what those public reviews showed at that time, which can change as new reviews are posted. Please read the underlying reviews and do your own due diligence. If you are the business owner and believe anything here is inaccurate, submit a correction and we’ll review it promptly.

~1.0/mo Reviews per month
87% Owner responds to reviews
Declining 3.9 recent vs 5.0 earlier
How customers rated Big Rock KangaROOF each month
Number of new reviews Big Rock KangaROOF received per month

By sheer volume of Google reviews (a measure of how much feedback a firm has gathered) Big Rock KangaROOF ranks 1st of the 13 roofers we track in Little Rock, ahead of about 100% of them. Over the past year it has pulled in 3 reviews - the most recent 2 months ago - for a rate of roughly 1.0 reviews per month, which is faster than approximately 50% of the other Little Rock roofers. Its 4.8-star average rating sits right at the Little Rock median of 4.8 stars. The owner responds to 87% of reviews, which is above the typical Little Rock roofer’s rate of 67%.

Service Areas

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About these customer reviews

Reviews below are submitted by members of the public and reflect only the opinions of those individuals, not the views, conclusions, or endorsement of RooferWatch. We screen submissions before publishing but cannot independently verify each reviewer’s experience. If you are the business owner and believe a review is inaccurate, please log in and report the review in question.

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