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Roof Rescue USA

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Public Records Check

  • Locally Regulated Wyoming doesn't issue a statewide roofing license - roofing is regulated locally through city or county permits, so there is no state license to verify. We don't count this against Roof Rescue USA. Confirm any local permit or registration with the city or county where the work will take place.
  • Registered Corporation Roof Rescue USA's registered name carries a corporate suffix (LLC or Inc), but we have not matched it to a filing on the Wyoming Secretary of State. You can confirm how the business is registered, and its current status, directly with the Wyoming Secretary of State.
  • Business Address Roof Rescue USA's listed address at 496 W 15th St, Jackson, WY 83402 appears to be a business address. This means the company operates from a real, locatable address rather than a mailbox or PO box, which can make it easier to reach them or resolve issues. Many roofers legitimately work from a home address, so this doesn't speak to the quality of their work, license, or insurance.
  • 3 Credentials Roof Rescue USA holds these manufacturer certifications: CertainTeed ShingleMaster, Owens Corning Platinum Preferred, VELUX Certified Installer. These show the company met a manufacturer's program requirements and may offer manufacturer-backed warranties, but they aren't independent quality audits. You can confirm current status with the manufacturer.
  • Excellent Ratings Across the platforms we identified for Roof Rescue USA (Google, the Better Business Bureau, CertainTeed, Owens Corning), the blended average is 4.9 out of 5, which we label Excellent. This is a plain average of public customer ratings, not a RooferWatch score. A high average reflects past customers' experiences, not a guarantee of yours, so read the underlying reviews and weigh them yourself.

We verified 5/5 public records for Roof Rescue USA. The more of a company's record you can check, the more informed your hiring decision.

Contact Info

About this alternate phone

Owens Corning reports this number as the primary phone number for this business. It may be an old number that the owner forgot to update, or a secondary number.

Additionally, the number (435) 999-4268 was found on Owens Corning.

Company Description

Roof Rescue USA serves Idaho, Utah, Wyoming, and Montana with residential and commercial roofing services. The company holds Owens Corning Platinum Preferred Contractor certification and Velux Certified Installer status. Services include roof inspections, repairs, replacements, and new installations for asphalt shingles and metal roofing, along with gutter services, skylight installation, and storm and hail damage repair. The company works directly with insurance companies to support claims processing. Roof Rescue operates offices in Idaho Falls, Twin Falls, and Logan, serving specific areas including Idaho Falls, Twin Falls, Logan, Rexburg, Pocatello, Jackson, Star Valley, Teton Valley, Bear Lake, Soda Springs, and Montpelier. The company is licensed and insured and offers senior, military, teacher, and first responder discounts.

Services Offered

Credentials

  • CertainTeed CertainTeed ShingleMaster

    CertainTeed ShingleMaster

    A CertainTeed ShingleMaster is a contractor with at least one crew member who has passed CertainTeed's Shingle Applicator training program (SARP), a hands-on technical certification that tests installers on proper… Read more

  • Owens Corning Owens Corning Platinum Preferred

    Owens Corning Platinum Preferred

    Owens Corning Platinum Preferred is the highest tier in the Owens Corning network, an invitation-only status held by roughly the top 1% of Owens Corning contractors, and uniquely among the major programs it requires the… Read more

  • VELUX VELUX Certified Installer

    VELUX Certified Installer

    VELUX Certified Installer is the broader of the two tiers in VELUX's installer program, and it describes a specific business model: a company that works across a variety of products or services, with VELUX skylights as… Read more

Company Info

Company Name
Franklin Freelance, Inc.
Entity Type
Corporation
Address Type
Commercial
Multi-State Company
3 states Yes
Website Age
7.9 years old

Inspections and Violations

U.S. and Wyoming OSHA data
Inspections 0
Violations 0
Current penalties $0
Most recent -

Reviews and Reputation

About this review summary

This summary was automatically generated from customer reviews that were publicly visible at the time it was created on one or more of the review aggregators listed below. It does not constitute a review, rating, endorsement, or statement of fact about the business - it reflects only the opinions expressed by those reviewers as found at that time, not the views or conclusions of RooferWatch. Automated summaries can contain errors or omit context and may become outdated as new reviews are posted, so please read the original reviews through the links provided and do your own due diligence. If you are the business owner and believe anything here is inaccurate, submit a correction and we’ll review it promptly.
  • Avg. Rating 4.9
  • BBB A+
  • Google 4.8
  • CertainTeed 4.9
  • Owens Corning 4.8

Reviewers consistently praise Roof Rescue for professionalism and quality workmanship. Several customers report receiving free inspections and detailed explanations of proposed work. Reviewers describe the team as responsive, thorough, and polite, with multiple customers highlighting specific crew members' competence and attention to detail. Several reviewers note excellent cleanup and follow-up communication, including post-job check-ins. Customers report satisfaction with work quality, including roof replacements, repairs, flashing, vents, and gutter work. Some reviewers mention timely project completion, with one noting final costs came in below the initial quote. A few customers describe the company as slightly more expensive than competitors but worth the cost for service quality. One reviewer reported a weather-related delay but characterized it as minor. Multiple reviewers indicate they would recommend the company and have used or plan to use them again.

About this average rating

This figure is a straightforward average of the public ratings we’ve gathered for this company across the following review platforms that our systems have identified: Google, the Better Business Bureau, CertainTeed, Owens Corning. It is not a proprietary RooferWatch score or a judgement of our own; each source is converted to a common five-star scale and blended into a single number so that no one platform’s reviews carry outsized weight, giving a more balanced read on overall sentiment. We’d still encourage you to read the underlying reviews on each platform and weigh them for yourself.

Review Signals Over Time

About these review signals

These figures are derived from this company’s 30 most recent publicly visible Google reviews at the time they were gathered. They simply describe patterns in those reviews - how often new reviews appear, how often the owner replies, and whether recent star ratings run higher or lower than older ones. They are not a review, rating, endorsement, or judgement by RooferWatch, and they reflect only what those public reviews showed at that time, which can change as new reviews are posted. Please read the underlying reviews and do your own due diligence. If you are the business owner and believe anything here is inaccurate, submit a correction and we’ll review it promptly.
~9.5/mo Reviews per month
100% Owner responds to reviews
Steady 5.0 recent vs 4.9 earlier
How customers rated Roof Rescue USA each month
Number of new reviews Roof Rescue USA received per month

By sheer volume of Google reviews (a measure of how much feedback a firm has gathered) Roof Rescue USA ranks 1st of the 62 roofers we track across Wyoming, ahead of about 100% of them. Over the past year it has pulled in 30 reviews - the most recent this month - for a rate of roughly 9.5 reviews per month, which is faster than approximately 93% of the other Wyoming roofers. Its 4.8-star average rating sits just below the Wyoming median of 4.9 stars. The owner responds to 100% of reviews, which is above the typical Wyoming roofer’s rate of 36%.

Service Areas

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About these customer reviews

Reviews below are submitted by members of the public and reflect only the opinions of those individuals, not the views, conclusions, or endorsement of RooferWatch. We screen submissions before publishing but cannot independently verify each reviewer’s experience. If you are the business owner and believe a review is inaccurate, please log in and report the review in question.

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