Public Records Check
- Registration-Based Wisconsin doesn't license roofing contractors; instead it requires a statewide contractor registration. We treat this check as met rather than penalise it, but we haven't independently verified this company's registration - confirm it directly with the state before hiring.
- Registered Corporation Legacy Exteriors's registered name carries a corporate suffix (LLC or Inc), but we have not matched it to a filing on the Wisconsin Secretary of State. You can confirm how the business is registered, and its current status, directly with the Wisconsin Secretary of State.
- Business Address Legacy Exteriors's listed address at 2321 Mustang Way, Madison, WI 53718 appears to be a business address. This means the company operates from a real, locatable address rather than a mailbox or PO box, which can make it easier to reach them or resolve issues. Many roofers legitimately work from a home address, so this doesn't speak to the quality of their work, license, or insurance.
- 0 Credentials Our automated search didn't find a manufacturer certification for Legacy Exteriors. Many reputable roofers aren't certified by any manufacturer, often by choice, so this isn't a sign of a problem. If a manufacturer-backed warranty matters to you, ask the contractor which certifications they carry.
- Okay Ratings Across the platforms we identified for Legacy Exteriors (Google, Yelp, the Better Business Bureau), the blended average is 3.7 out of 5, which we label Okay. This is a plain average of public customer ratings, not a RooferWatch score. Averages like this can be pulled down by a few reviews or a single dispute, so treat it as a starting point and read the underlying reviews for context.
We verified 3/5 public records for Legacy Exteriors. The more of a company's record you can check, the more informed your hiring decision.
Contact Info
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Phone
This is either a business landline or VoIP number (not a mobile number).(608) 221-3000
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Primary Address
2321 Mustang Way, Madison, WI 53718
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Owner Email
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Website
legacy-exteriors.com
- Socials
Company Description
Legacy Exteriors was established in 2005 and serves homeowners and businesses in Madison, Dane County, and surrounding areas of southern Wisconsin. The company holds GAF Master Elite certification for asphalt roofing and CertainTeed 5-Star Vinyl Siding Contractor rating. Services include asphalt shingle roofing, metal roofing, rubber roofing, vinyl siding, cement siding, composite and wood siding, gutter installation with MasterShield Gutter Guards, fiberglass windows, wood windows, vinyl windows, screened-in porches, three-season and all-season rooms, decking, pergolas, and sunrooms. The company is a fully certified and licensed contractor with an A+ Better Business Bureau rating, NARI membership, and Mastic Elite Contractor certification. Legacy Exteriors offers free hail and storm damage inspections and 24-month zero-percent interest financing options.
Services Offered
- Asphalt Shingle RoofingInstallation of asphalt-based shingles, the most common residential roofing material, available in various colors and styles.
- Metal RoofingInstallation of durable metal panels or standing seam roofing, which resists weather, lasts 40-70 years, and works well in snowy or coastal areas.
- Rubber RoofingInstalling EPDM rubber membrane systems on flat or low-slope roofs for long-lasting waterproofing and weather protection.
- Vinyl Siding InstallationInstallation of vinyl panels on exterior walls to protect the home and improve appearance with minimal maintenance.
- Cement Siding InstallationInstallation of fiber cement board siding, a durable alternative to wood that resists rot, pests, and fire while requiring minimal maintenance.
- Composite Siding InstallationInstallation of engineered wood or fiber cement siding that mimics wood appearance while offering improved durability and lower maintenance.
- Wood Siding InstallationInstallation of wood boards or shakes as exterior cladding, offering natural appearance but requiring regular maintenance.
- Gutter InstallationSetting up gutters and downspouts to channel water away from the roof and foundation, preventing water damage and erosion.
- MasterShield Gutter GuardsGutter protection system that prevents leaves and debris from clogging gutters while allowing water to flow freely into downspouts.
- Wood WindowsInstallation of traditional wood-frame windows that offer aesthetic appeal and can be refinished, though they require more maintenance than vinyl.
- Vinyl WindowsInstallation of windows with vinyl frames, chosen for durability, low maintenance, and cost-effectiveness.
- Screened-In PorchesEnclosure of an existing porch with screen panels to create a bug-free outdoor space that remains open to air and light.
- Decking InstallationBuilding a new wood or composite deck structure attached to a home, including framing, boards, railings, and stairs for outdoor living space.
- Storm Damage RepairEmergency repairs to roofs damaged by wind, hail, falling trees, or severe weather, often covered by homeowner insurance.
- Hail Damage InspectionThorough examination of a roof after hail storms to document damage for insurance claims and determine repair needs.
- Fiberglass WindowsWindow frames made from fiberglass composite material, offering durability, low maintenance, and strong insulation performance in various climates.
- Three-Season RoomsEnclosed room addition with windows and insulation suitable for spring, summer, and fall use, but not fully heated for winter comfort.
- All-Season SunroomsFully insulated and climate-controlled room addition with extensive windows and skylights, usable year-round in any weather.
- PergolasOpen-roof garden structures attached to or freestanding near a home, providing partial shade and architectural interest.
Company Info
- Lead-Safe (RRP)
- N/A
- License Number
- 060800015
- License Type
- False
- Company Name
- Legacy Exteriors, LLC
- Entity Type
- Limited Liability Company (LLC)
- Contractor ID
- 94932232
- Address Type
- Commercial
- Multi-State Company
- No
- Website Age
- 17.5 years old
Sample of Permits Pulled
| Date | Project | Location | Value | Status |
|---|---|---|---|---|
| Residential solar construction permit Enclosed unheated porch addition Permit #BLDNRC-2025-19456 | 2213 Brentwood Pkwy, Madison, WI, 53704 | $15,000 | triage | |
| Repair or replace building permit Reroof Permit #BLDRPR-2025-18194 | 1005 Douglas Trl, Madison, WI, 53716 | $20,000 | issued | |
| Repair or replace building permit Re-roof gutters and downspouts installed Permit #BLDRPR-2025-06732 | 1918 W Lawn Ave, Madison, WI, 53711 | $22,000 | complete | |
| Repair or replace building permit Re-roof gutters and downspouts Permit #BLDRPR-2025-09323 | 45 Knutson Dr, Madison, WI, 53704 | $10,000 | issued | |
| Commercial remodel & repair Re-roof Permit #2500237_Lega_, LLC | 600 Kensington Sq, Stoughton, WI, 53589 | $40,000 | issued |
Showing 5 recent permits from public records. This list is incomplete and may be out of date - verify any permit directly with the issuing city or county building department before relying on it. Did you spot any incorrect information here? Please let us know.
Inspections and Violations
U.S. Department of Labor dataReviews and Reputation
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Avg. Rating
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BBB A+
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Google
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Yelp
Reviewers report mixed experiences with Legacy Exteriors. Some customers describe positive outcomes, with one reviewer praising the team's roof selection assistance, workmanship, and adherence to timelines and promises. However, several reviewers express significant dissatisfaction. Customers report issues including unsolicited calls despite being on the do-not-call list, construction delays lasting months longer than promised, alleged construction code violations, shoddy workmanship requiring redoing by other contractors, poor communication and unresponsiveness from staff, incomplete invoices lacking material and labor details, and unfinished projects. One reviewer describes a sunroom project involving contract disputes, liens filed against the property, and unresolved safety concerns. Another details extensive window installation problems including damaged trim, improper installation, drywall damage, and incomplete work six months later. Additional complaints include ghosting potential customers, work deteriorating within two years, and inability to complete accepted jobs despite deposits.
Review Signals Over Time
By sheer volume of Google reviews (a measure of how much feedback a firm has gathered) Legacy Exteriors ranks 4th of the 11 roofers we track in Madison, ahead of about 70% of them. Over the past year it has pulled in 16 reviews - the most recent 2 months ago - for a rate of roughly 1.9 reviews per month, which is slower than approximately 56% of the other Madison roofers. Its 4.6-star average rating sits below the Madison median of 4.9 stars. The owner responds to 14% of reviews, which is below the typical Madison roofer’s rate of 29%.
