Public Records Check
- Missing License Our automated search didn't find a license on file for Tri-State/Service Roofing & Sheet Metal Group with the West Virginia state licensing board. That doesn't mean the company is unlicensed. A license can be held under a different business name, registered too recently for us to match, or filed in a way our search didn't catch. We recommend confirming directly with the West Virginia state licensing board or asking the contractor for their license number.
- Missing Corporation Our automated search didn't find a registered business entity for Tri-State/Service Roofing & Sheet Metal Group with the West Virginia Secretary of State. That doesn't mean the company isn't legitimate. Many roofers operate legally as sole proprietorships, which don't require registration, and a registered business can be filed under a different name, formed in another state, or created too recently for us to match. To confirm how the business is structured, ask the contractor or search the West Virginia Secretary of State directly.
- Residential Address Tri-State/Service Roofing & Sheet Metal Group's listed address at 101 Meadville Rd, Kanawha, WV 26142 appears to be a residential address. This means the company operates from a real, locatable address rather than a mailbox or PO box, which can make it easier to reach them or resolve issues. Many roofers legitimately work from a home address, so this doesn't speak to the quality of their work, license, or insurance.
- 4 Credentials Tri-State/Service Roofing & Sheet Metal Group holds these manufacturer certifications: Elevate Licensed Contractor, Johns Manville Peak Advantage - Peak, Carlisle Hall of Fame, NRCA Membership - member since 1986. These show the company met a manufacturer's program requirements and may offer manufacturer-backed warranties, but they aren't independent quality audits. You can confirm current status with the manufacturer.
- Excellent Ratings Across the platforms we identified for Tri-State/Service Roofing & Sheet Metal Group (Google, the Better Business Bureau), the blended average is 5.0 out of 5, which we label Excellent. This is a plain average of public customer ratings, not a RooferWatch score. A high average reflects past customers' experiences, not a guarantee of yours, so read the underlying reviews and weigh them yourself.
We verified 3/5 public records for Tri-State/Service Roofing & Sheet Metal Group. The more of a company's record you can check, the more informed your hiring decision.
Contact Info
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Phone
This is either a business landline or VoIP number (not a mobile number).(304) 485-6593
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Primary Address
101 Meadville Rd, Kanawha, WV 26142
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Owner Email
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Website
tri-stateservicegroup.com
- Socials
Company Description
Tri-State/Service Roofing & Sheet Metal Group was founded in 1923 and operates as a regional specialty contractor providing low-slope roofing, steep-slope roofing, multi-ply roofing, roof coatings, custom metal fabrication, architectural metal installation, HVAC and mechanical systems, and metal building repair and maintenance. The company has installed over one billion square feet of roofing and is approved by all major roofing material manufacturers to install, maintain, repair, and replace their products. Services include roof inspection and maintenance through Sentry Roof Management, emergency leak repair available 24/7/365, metal cladding systems, and custom-engineered metal enclosures. The company serves multiple locations across West Virginia, Maryland, Kentucky, North Carolina, Virginia, and Florida, with in-house metal fabrication capabilities and engineering expertise in traditional materials including slate, tile, and copper.
Services Offered
- Low-Slope Roofing InstallationInstallation of roofing systems designed for roofs with minimal pitch, commonly using membrane materials like TPO, EPDM, or asphalt on commercial and residential structures.
- Steep-Slope Roofing InstallationInstallation of pitched roofs using asphalt shingles, metal panels, or tile on residential and commercial structures with slopes steeper than 3:12 pitch.
- Multi-Ply RoofingInstallation of layered flat roofing systems using built-up tar and gravel or modified bitumen membranes to create a durable, waterproof surface.
- Roof CoatingsApplying protective liquid coatings to extend roof life, improve reflectivity, and seal minor cracks without full replacement.
- Roof Repair and MaintenanceOngoing inspection, repair, and preventive maintenance of roofing systems to extend lifespan and prevent leaks.
- Roof Inspection and MaintenanceProfessional evaluation of roof condition, identification of wear or damage, and preventive upkeep to extend roof life.
- Emergency Leak RepairUrgent response to active roof leaks, typically involving temporary or permanent sealing to stop immediate water damage.
- Architectural Metal InstallationInstallation of decorative and structural metal components including trim, fascia, soffits, and custom metal features on building exteriors.
- Sentry Roof Management
- Custom Metal FabricationDesign and creation of custom metal components, flashing, gutters, or architectural elements made to specification.
- Metal Cladding SystemsInstallation of metal wall panels and systems that serve as protective exterior coverings for commercial and industrial buildings.
- Metal Building RepairRepair and maintenance of metal-framed structures, including panel replacement, fastener repair, and rust treatment.
- Metal Buildings and EnclosuresConstruction or installation of prefabricated metal building systems used for warehouses, agricultural facilities, and commercial spaces.
- HVAC Systems Design and InstallationPlanning and installation of heating, ventilation, and air conditioning systems sized and configured for a building's climate control needs.
- Mechanical Systems InstallationInstallation of building mechanical systems including ductwork, piping, and equipment for climate control and ventilation.
- HVAC Service and RepairMaintenance, troubleshooting, and repair of heating and cooling systems to restore proper operation and efficiency.
- Flashing and Coping InstallationInstallation of metal or rubber trim pieces around roof penetrations, edges, and transitions to prevent water from entering the building structure.
- Sheet Metal FabricationCustom-made metal components such as flashing, trim, gutters, and downspouts tailored to fit specific roof and exterior applications.
Credentials
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Elevate Licensed Contractor
Elevate is the commercial building-products brand formerly known as Firestone Building Products, rebranded after Holcim acquired the business in 2021. It is a major manufacturer of low-slope commercial roofing systems -… Read more
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Johns Manville Peak Advantage - Peak
Peak is the base level of the Peak Advantage program run by Johns Manville, the Denver-based commercial roofing manufacturer, so it appears on contractors installing JM's low-slope systems - single-ply TPO, EPDM, and… Read more
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Carlisle Hall of Fame
Carlisle SynTec Systems inspects the warranted roofs its Authorized Applicators install, and a field service representative can score an installation a Perfect 10 - a flawless inspection. The Hall of Fame is the program… Read more
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NRCA Membership - member since 1986
The National Roofing Contractors Association (NRCA) is the leading trade association for the U.S. roofing industry. Established in 1886, it sets industry standards, publishes the technical and safety guidance that… Read more
Company Info
- Entity Type
- Corporation
- Alternate Name
- Tri-State Roofing and Sheet Metal Company
- Address Type
- Residential
- Multi-State Company
- 6 states Yes
- Website Age
- 29.2 years old
Inspections and Violations
U.S. Department of Labor dataReviews and Reputation
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Avg. Rating
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BBB A+
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Google
Reviewers consistently praise the company's professionalism and work quality. Several customers report that workers are cordial, responsible, and enthusiastic, arriving early and completing jobs efficiently with minimal breaks. Multiple reviewers describe the workmanship as outstanding, with results exceeding expectations on roofing, pointing, gutter cleaning, and roof repair services. Customers note the team's punctuality, communication, and attention to detail. Several reviewers mention thorough cleanup after completion. One customer appreciated the quick and effective resolution of their roof repair issue. Reviewers uniformly recommend the company for various roofing and related services. One reviewer simply stated the company is "good," while another noted a "great job."
Review Signals Over Time
By sheer volume of Google reviews (a measure of how much feedback a firm has gathered) Tri-State/Service Roofing & Sheet Metal Group ranks 34th of the 49 roofers we track across West Virginia, ahead of about 31% of them. Over the past year it has pulled in 4 reviews - the most recent 5 months ago - for a rate of roughly 0.5 reviews per month, which is slower than approximately 73% of the other West Virginia roofers. Its 4.9-star average rating sits just above the West Virginia median of 4.8 stars. The owner responds to 100% of reviews, which is above the typical West Virginia roofer’s rate of 30%.
