Public Records Check
- Registration-Based Washington doesn't license roofing contractors; instead it requires a statewide contractor registration. We treat this check as met rather than penalise it, but we haven't independently verified this company's registration - confirm it directly with the state before hiring.
- Registered Corporation Cougar Construction & Roofing's registered name carries a corporate suffix (LLC or Inc), but we have not matched it to a filing on the Washington Secretary of State. You can confirm how the business is registered, and its current status, directly with the Washington Secretary of State.
- Unverified Address Cougar Construction & Roofing's listed address at 2806 40th Ave SE, Alderton, WA 98374 appears to be a unconfirmed address. A roofer using a mailbox isn't necessarily a problem, but it can make the company harder to reach or hold accountable. To reach them in person, ask the contractor for a physical address or confirm one directly.
- 1 Credential Cougar Construction & Roofing holds these manufacturer certifications: VELUX Certified Installer. These show the company met a manufacturer's program requirements and may offer manufacturer-backed warranties, but they aren't independent quality audits. You can confirm current status with the manufacturer.
- Excellent Ratings Across the platforms we identified for Cougar Construction & Roofing (Google, the Better Business Bureau), the blended average is 4.9 out of 5, which we label Excellent. This is a plain average of public customer ratings, not a RooferWatch score. A high average reflects past customers' experiences, not a guarantee of yours, so read the underlying reviews and weigh them yourself.
We verified 4/5 public records for Cougar Construction & Roofing. The more of a company's record you can check, the more informed your hiring decision.
Contact Info
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Phone
This is either a business landline or VoIP number (not a mobile number).(253) 537-7663
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Primary Address
2806 40th Ave SE, Alderton, WA 98374
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Owner Email
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Website
cougarroofingpros.com
- Socials
Company Description
Established in 1999, Cougar Construction & Roofing serves Pierce, Kitsap, and South King counties in Washington as a GAF Master Elite Residential Roofing Contractor. The company offers roof replacement, roof repair, leaky roof repair, metal roofing, commercial roofing, and commercial roof repair services to both residential and commercial customers. Cougar Construction & Roofing holds the GAF Golden Pledge Guarantee certification and provides financing options for roofing projects. The business operates Monday through Friday from 8:00 a.m. to 5:00 p.m., with weekend appointments available by request.
Services Offered
- Roof ReplacementRemoving an old or failing roof system and installing a new one, typically when repairs are no longer cost-effective.
- Roof RepairFixing localized damage such as leaks, missing shingles, damaged flashing, or deteriorated sections without replacing the entire roof.
- Leaky Roof RepairIdentifying and sealing roof leaks caused by damaged shingles, flashing, or worn areas to prevent interior water damage.
- Metal RoofingInstallation of durable metal panels or standing seam roofing, which resists weather, lasts 40-70 years, and works well in snowy or coastal areas.
- Commercial RoofingRoof installation, repair, and maintenance on office buildings, retail spaces, and other commercial structures, often involving flat or low-slope systems.
- Commercial Roof RepairRepairing leaks, membrane damage, and other issues on commercial roofs.
- Roof InstallationSetting up a new roof system on a structure that lacks one, including decking preparation, underlayment, and shingles or other roofing material.
Credentials
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VELUX Certified Installer
VELUX Certified Installer is the broader of the two tiers in VELUX's installer program, and it describes a specific business model: a company that works across a variety of products or services, with VELUX skylights as… Read more
Company Info
- Lead-Safe (RRP)
- N/A
- License Number
- GACR875K
- Company Name
- Cougar Construction and Roofing LLC
- Entity Type
- Limited Liability Company (LLC)
- Address Type
- Unverified
- Multi-State Company
- No
- Website Age
- 8.2 years old
Inspections and Violations
U.S. and Washington OSHA dataReviews and Reputation
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Avg. Rating
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BBB A+
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Google
Reviewers consistently praise Cougar Construction and Roofing for their roofing work quality, professionalism, and communication. Multiple customers report quick bid turnarounds, detailed explanations of roof issues, efficient crew work, and thorough daily cleanup. Several reviewers highlight competitive pricing and strong warranties. Customers describe the owners and crew as friendly, respectful, and detail-oriented, with one reviewer noting the company's ability to handle complex projects like historic home restoration. However, one reviewer reports a negative experience following a roof inspection, stating the company failed to follow up as promised, did not return a voicemail about a roof leak, and missed identifying faulty fasteners during the inspection. This reviewer expresses frustration with what they characterize as poor customer service and lack of thoroughness. Additionally, one unrelated review mentions a dump truck losing trash on a highway and requests the company cover its trailers.
Review Signals Over Time
By sheer volume of Google reviews (a measure of how much feedback a firm has gathered) Cougar Construction & Roofing ranks 75th of the 141 roofers we track across Washington, ahead of about 46% of them. Over the past year it has pulled in 3 reviews - the most recent last month - for a rate of roughly 1.2 reviews per month, which is slower than approximately 63% of the other Washington roofers. Its 4.7-star average rating sits below the Washington median of 4.9 stars. The owner responds to 0% of reviews, which is below the typical Washington roofer’s rate of 10%.
