SmartRoof

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Public Records Check

  • 0 Credentials Our automated search didn't find a manufacturer certification for SmartRoof. Many reputable roofers aren't certified by any manufacturer, often by choice, so this isn't a sign of a problem. If a manufacturer-backed warranty matters to you, ask the contractor which certifications they carry.

We verified 4/5 public records for SmartRoof. The more of a company's record you can check, the more informed your hiring decision.

Contact Info

Company Description

SmartRoof operates as an integrated roofing and solar company serving the Mid-Atlantic and Northeast regions. The company holds Virginia license 2705158983 and additional licenses in Pennsylvania (PA146700), New Jersey (13VH10460800), Washington DC (420220000084), Delaware (2020100840), Maryland (137467), and North Carolina (101611). SmartRoof offers residential and commercial roof replacement, roof repairs, storm damage restoration, integrated solar shingles, windows, doors, siding and trim, and gutter services. The company provides a GAF President's Club 50-year warranty on roofing installations. SmartRoof maintains local offices in Reston Virginia, Richmond Virginia, Philadelphia Pennsylvania, Newark New Jersey, Pittsburgh Pennsylvania, Washington DC, Wilmington Delaware, Baltimore Maryland, and Raleigh North Carolina. The company reports over 25,000 roof installations and holds a GAF 3-Star President's Club Award.

Services Offered

Company Info

Company Name
SMART ROOF LLC
License Number
2705158983
License Type
Contractor
License Class
Class A
License Specialties
Electrical (ELE), AES, Home Improvement (HIC), Roofing (ROC)
License Status
Active - expires 2027-11-30
First Licensed
Mar 30, 2016
License Expires
Nov 30, 2027
Entity Type
Limited Liability Company (LLC)
Address Type
Commercial
Multi-State Company
7 states Yes
Website Age
27.4 years old

Inspections and Violations

U.S. and Virginia OSHA data
Inspections 0
Violations 0
Current penalties $0
Most recent -

Reviews and Reputation

About this review summary

This summary was automatically generated from customer reviews that were publicly visible at the time it was created on one or more of the review aggregators listed below. It does not constitute a review, rating, endorsement, or statement of fact about the business - it reflects only the opinions expressed by those reviewers as found at that time, not the views or conclusions of RooferWatch. Automated summaries can contain errors or omit context and may become outdated as new reviews are posted, so please read the original reviews through the links provided and do your own due diligence. If you are the business owner and believe anything here is inaccurate, submit a correction and we’ll review it promptly.

  • Avg. Rating 4.9
  • BBB A+
  • Google 4.7

Multiple reviewers report positive experiences with SmartRoof's roof replacement services. Several customers describe the company as professional, efficient, and responsive, with many praising staff members' communication and helpfulness throughout the insurance claims process. Reviewers note that the company successfully navigated insurance claims to secure higher payouts than expected, and that installation work was completed quickly - often in one or two days - with thorough cleanup. Many customers highlight quality workmanship and attention to detail during installation. However, some reviewers report negative experiences. One customer describes a bait-and-switch regarding loan and insurance terms that cost thousands, and reports feeling dismissed when raising concerns. Another reviewer experienced significant delays with a warranty claim filed in July 2021, with no resolution reported as of six months later. A third customer noted inconsistent service quality depending on which staff member they worked with, and expressed concern that one project manager prioritized payment paperwork over addressing post-installation concerns.

About this average rating

This figure is a straightforward average of the public ratings we’ve gathered for this company across the following review platforms that our systems have identified: Google, the Better Business Bureau. It is not a proprietary RooferWatch score or a judgement of our own; each source is converted to a common five-star scale and blended into a single number so that no one platform’s reviews carry outsized weight, giving a more balanced read on overall sentiment. We’d still encourage you to read the underlying reviews on each platform and weigh them for yourself.

Review Signals Over Time

About these review signals

These figures are derived from this company’s 30 most recent publicly visible Google reviews at the time they were gathered. They simply describe patterns in those reviews - how often new reviews appear, how often the owner replies, and whether recent star ratings run higher or lower than older ones. They are not a review, rating, endorsement, or judgement by RooferWatch, and they reflect only what those public reviews showed at that time, which can change as new reviews are posted. Please read the underlying reviews and do your own due diligence. If you are the business owner and believe anything here is inaccurate, submit a correction and we’ll review it promptly.

~3.0/mo Reviews per month
0% Owner responds to reviews
Declining 4.7 recent vs 5.0 earlier
How customers rated SmartRoof each month
Number of new reviews SmartRoof received per month

By sheer volume of Google reviews (a measure of how much feedback a firm has gathered) SmartRoof ranks 1st of the 106 roofers we track across Virginia, ahead of about 99% of them. Over the past year it has pulled in 30 reviews - the most recent last month - for a rate of roughly 3.0 reviews per month, which is faster than approximately 68% of the other Virginia roofers. Its 4.7-star average rating sits below the Virginia median of 4.9 stars. The owner responds to 0% of reviews, which is in line with the typical Virginia roofer’s rate of 0%.

Service Areas

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About these customer reviews

Reviews below are submitted by members of the public and reflect only the opinions of those individuals, not the views, conclusions, or endorsement of RooferWatch. We screen submissions before publishing but cannot independently verify each reviewer’s experience. If you are the business owner and believe a review is inaccurate, please log in and report the review in question.

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