Public Records Check
- Locally Regulated Texas doesn't issue a statewide roofing license - roofing is regulated locally through city or county permits, so there is no state license to verify. We don't count this against Sand Star Services. Confirm any local permit or registration with the city or county where the work will take place.
- Missing Corporation Our automated search didn't find a registered business entity for Sand Star Services with the Texas Secretary of State. That doesn't mean the company isn't legitimate. Many roofers operate legally as sole proprietorships, which don't require registration, and a registered business can be filed under a different name, formed in another state, or created too recently for us to match. To confirm how the business is structured, ask the contractor or search the Texas Secretary of State directly.
- Unverified Address Sand Star Services's listed address at Santa Fe, TX appears to be a unconfirmed address. A roofer using a mailbox isn't necessarily a problem, but it can make the company harder to reach or hold accountable. To reach them in person, ask the contractor for a physical address or confirm one directly.
- 0 Credentials Our automated search didn't find a manufacturer certification for Sand Star Services. Many reputable roofers aren't certified by any manufacturer, often by choice, so this isn't a sign of a problem. If a manufacturer-backed warranty matters to you, ask the contractor which certifications they carry.
- Excellent Ratings Across the platforms we identified for Sand Star Services (Google), the blended average is 4.8 out of 5, which we label Excellent. This is a plain average of public customer ratings, not a RooferWatch score. A high average reflects past customers' experiences, not a guarantee of yours, so read the underlying reviews and weigh them yourself.
We verified 2/5 public records for Sand Star Services. The more of a company's record you can check, the more informed your hiring decision.
Contact Info
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Phone
This is either a business landline or VoIP number (not a mobile number).(409) 256-8334
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Owner Email
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Website
sandstarservices.com
- Socials
Company Description
Sand Star Services is a general contracting company serving Santa Fe, Houston, and Galveston that offers HVAC, roofing, electrical repairs and maintenance, and remodels. The company states it is dedicated to efficient execution of work and fair pricing with flexible timelines. Sand Star Services directs a portion of its proceeds toward mentoring youth in the community in trades related to its service offerings, aiming to help students pursue occupational opportunities in these fields without incurring student loan debt.
Services Offered
- HVAC ServicesInstallation, repair, and maintenance of heating, ventilation, and air conditioning systems to keep indoor temperatures and air quality comfortable year-round.
- RoofingInstallation, repair, and maintenance of roof systems to protect buildings from weather and extend structural lifespan.
- Electrical Repairs
- Electrical MaintenanceRoutine inspection and upkeep of exterior electrical systems, including outlets, fixtures, and wiring to ensure safe operation and prevent hazards.
- RemodelsComprehensive renovation of exterior elements or interior spaces, including structural updates, new materials, and design changes to improve function or appearance.
Company Info
- Multi-State Company
- No
- Website Age
- 6.8 years old
Inspections and Violations
U.S. Department of Labor dataReviews and Reputation
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Google
Reviewers consistently report positive experiences with Sand Star Services across a wide range of home improvement and repair projects. Several customers describe the team as professional, knowledgeable, and detail-oriented, with many praising the owner Alec's hands-on involvement and expertise. Reviewers report smooth scheduling processes, timely service completion, and quality workmanship on projects including AC replacement, roofing, plumbing, bathroom remodeling, water damage restoration, and painting. Multiple customers highlight the company's responsiveness during emergencies and their ability to handle both small and large jobs. Some reviewers note competitive pricing and cost-saving solutions. Customers also mention friendly, polite staff and thorough cleanup after work. Several reviewers recommend the company and express satisfaction with their overall experience.
Review Signals Over Time
By sheer volume of Google reviews (a measure of how much feedback a firm has gathered) Sand Star Services ranks 392nd of the 526 roofers we track across Texas, ahead of about 25% of them. Over the past year it has pulled in 15 reviews - the most recent 2 months ago - for a rate of roughly 0.8 reviews per month, which is slower than approximately 76% of the other Texas roofers. Its 4.8-star average rating sits just below the Texas median of 4.9 stars. The owner responds to 97% of reviews, which is above the typical Texas roofer’s rate of 43%.
