Public Records Check
- Locally Regulated Texas doesn't issue a statewide roofing license - roofing is regulated locally through city or county permits, so there is no state license to verify. We don't count this against Pioneer Roofing. Confirm any local permit or registration with the city or county where the work will take place.
- Missing Corporation Our automated search didn't find a registered business entity for Pioneer Roofing with the Texas Secretary of State. That doesn't mean the company isn't legitimate. Many roofers operate legally as sole proprietorships, which don't require registration, and a registered business can be filed under a different name, formed in another state, or created too recently for us to match. To confirm how the business is structured, ask the contractor or search the Texas Secretary of State directly.
- Business Address Pioneer Roofing's listed address at 4740 14th St #Ste 2A, Plano, TX 75074 appears to be a business address. This means the company operates from a real, locatable address rather than a mailbox or PO box, which can make it easier to reach them or resolve issues. Many roofers legitimately work from a home address, so this doesn't speak to the quality of their work, license, or insurance.
- 1 Credential Pioneer Roofing holds these manufacturer certifications: Owens Corning Preferred. These show the company met a manufacturer's program requirements and may offer manufacturer-backed warranties, but they aren't independent quality audits. You can confirm current status with the manufacturer.
- Excellent Ratings Across the platforms we identified for Pioneer Roofing (Google, Yelp), the blended average is 4.7 out of 5, which we label Excellent. This is a plain average of public customer ratings, not a RooferWatch score. A high average reflects past customers' experiences, not a guarantee of yours, so read the underlying reviews and weigh them yourself.
We verified 4/5 public records for Pioneer Roofing. The more of a company's record you can check, the more informed your hiring decision.
Contact Info
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Phone
This is either a business landline or VoIP number (not a mobile number).(469) 909-1423
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Primary Address
4740 14th St #Ste 2A, Plano, TX 75074
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Alternate Address
4310 Bluffview Dr. Ste 19, Sachse, TX 75048
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Owner Email
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Website
mypioneerroofing.com
- Socials
Company Description
Pioneer Roofing has served the North Dallas area since 2009, offering roof installation, repair, inspection, maintenance, storm restoration, and emergency services for residential and commercial buildings. The company provides expert installation of new roofs and reliable repairs for damaged or leaking roofs. Services include thorough roof assessments to identify issues, scheduled maintenance to extend roof life and prevent future problems, and restoration of storm-damaged properties. Emergency response and repairs are available for urgent roofing issues. Pioneer Roofing serves Allen, Murphy, Wylie, Sachse, Lucas, Parker, and Plano, Texas, and reports over 2,500 satisfied clients.
Services Offered
- Roof InstallationSetting up a new roof system on a structure that lacks one, including decking preparation, underlayment, and shingles or other roofing material.
- Roof RepairFixing localized damage such as leaks, missing shingles, damaged flashing, or deteriorated sections without replacing the entire roof.
- Roof InspectionA professional examination of the roof's condition, identifying damage, wear, leaks, and remaining lifespan to guide maintenance or replacement decisions.
- Roof MaintenanceRegular upkeep such as cleaning gutters, removing debris, checking seals, and minor repairs to extend roof life and prevent problems.
- Storm RestorationRepair and restoration of roofs and exterior damage caused by severe weather, including wind, hail, and heavy rain.
- Emergency ServicesRapid response to urgent roofing problems like active leaks or structural damage that require immediate attention to prevent further harm.
Credentials
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Owens Corning Preferred
An Owens Corning Preferred contractor has earned the mid-tier designation in Owens Corning's contractor network by demonstrating installation quality, business stability, and customer satisfaction. This status… Read more
Company Info
- Entity Type
- Corporation
- Alternate Name
- Pioneer Roofing of Texas
- Address Type
- Commercial
- Multi-State Company
- No
- Website Age
- 15.9 years old
Inspections and Violations
U.S. Department of Labor dataReviews and Reputation
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Avg. Rating
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BBB NR
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Google
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Yelp
Reviewers report mixed experiences with Pioneer Roofing Restoration. Several customers praise the company's professionalism, quality workmanship, competitive pricing, and customer service, with some noting that staff members like Sam and Pete were knowledgeable, responsive, and helpful navigating insurance claims. Multiple reviewers commend the final roof quality and cleanup. However, other customers describe significant problems, including property damage (broken gates, damaged flower pots, lights, and driveways), poor communication and unresponsiveness to repair requests, workers leaving trash on properties, and safety concerns. Some reviewers report unresolved warranty issues and incomplete projects. One customer notes the company eventually addressed complaints after follow-up. Experiences appear to vary considerably depending on the project and circumstances.
Review Signals Over Time
By sheer volume of Google reviews (a measure of how much feedback a firm has gathered) Pioneer Roofing ranks 13th of the 20 roofers we track in Plano, ahead of about 37% of them. Over the past year it has pulled in 1 review - the most recent 9 months ago - for a rate of roughly 0.5 reviews per month, which is slower than approximately 95% of the other Plano roofers. Its 4.9-star average rating sits right at the Plano median of 4.9 stars. The owner responds to 0% of reviews, which is below the typical Plano roofer’s rate of 89%.
