Public Records Check
- Locally Regulated Texas doesn't issue a statewide roofing license - roofing is regulated locally through city or county permits, so there is no state license to verify. We don't count this against Helsley Roofing Company. Confirm any local permit or registration with the city or county where the work will take place.
- Missing Corporation Our automated search didn't find a registered business entity for Helsley Roofing Company with the Texas Secretary of State. That doesn't mean the company isn't legitimate. Many roofers operate legally as sole proprietorships, which don't require registration, and a registered business can be filed under a different name, formed in another state, or created too recently for us to match. To confirm how the business is structured, ask the contractor or search the Texas Secretary of State directly.
- Business Address Helsley Roofing Company's listed address at 6817 K Ave #102, Plano, TX 75074 appears to be a business address. This means the company operates from a real, locatable address rather than a mailbox or PO box, which can make it easier to reach them or resolve issues. Many roofers legitimately work from a home address, so this doesn't speak to the quality of their work, license, or insurance.
- 3 Credentials Helsley Roofing Company holds these manufacturer certifications: CertainTeed ShingleMaster, Owens Corning Preferred, TAMKO Pro Platinum. These show the company met a manufacturer's program requirements and may offer manufacturer-backed warranties, but they aren't independent quality audits. You can confirm current status with the manufacturer.
- Excellent Ratings Across the platforms we identified for Helsley Roofing Company (Google, Yelp, the Better Business Bureau, CertainTeed, Owens Corning, TAMKO), the blended average is 4.8 out of 5, which we label Excellent. This is a plain average of public customer ratings, not a RooferWatch score. A high average reflects past customers' experiences, not a guarantee of yours, so read the underlying reviews and weigh them yourself.
We verified 4/5 public records for Helsley Roofing Company. The more of a company's record you can check, the more informed your hiring decision.
Contact Info
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Phone
This is either a business landline or VoIP number (not a mobile number).(972) 578-8982
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Primary Address
6817 K Ave #102, Plano, TX 75074
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Owner Email
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Website
helsleyroofing.com
- Socials
Company Description
Founded in 1992, Helsley Roofing Company has served the Dallas and Fort Worth area for over 30 years, providing residential roofing services to homeowners. The company offers asphalt shingle roofing in three-tab and architectural styles, including impact-resistant and premium designer compositions, as well as synthetic slate, shake, stone-coated steel, cedar, and standing-seam metal roofing options. Services include roof replacement, roof repair, storm damage restoration, gutter installation, multi-family roof work, and inspections with insurance assistance. Helsley holds certifications as a GAF Master Elite Contractor, TAMKO Preferred Contractor, Owens Corning Preferred Contractor, and CertainTeed Preferred Contractor. The company maintains a Better Business Bureau A+ rating and serves Plano, Dallas, Fort Worth, and surrounding areas in the Dallas-Fort Worth region.
Services Offered
- Residential RoofingRoof work on single-family homes and small residential properties, adapted to typical house construction and materials.
- Asphalt Shingle RoofingInstallation of asphalt-based shingles, the most common residential roofing material, available in various colors and styles.
- Roof ReplacementRemoving an old or failing roof system and installing a new one, typically when repairs are no longer cost-effective.
- Roof RepairFixing localized damage such as leaks, missing shingles, damaged flashing, or deteriorated sections without replacing the entire roof.
- Storm Damage RestorationRepairing roofs, siding, and structures damaged by high winds, hail, or severe weather events.
- Roof InspectionsProfessional evaluation of roof structure, materials, and condition to detect leaks, deterioration, or needed repairs.
- Gutter InstallationSetting up gutters and downspouts to channel water away from the roof and foundation, preventing water damage and erosion.
- Multi-Family RoofsRoof installation, repair, and maintenance for apartment buildings, condos, and other residential properties with multiple units.
- Metal RoofingInstallation of durable metal panels or standing seam roofing, which resists weather, lasts 40-70 years, and works well in snowy or coastal areas.
- Synthetic Slate RoofingInstallation of lightweight composite shingles designed to mimic the appearance of natural slate while offering better durability and lower cost.
- Stone-Coated Steel RoofingSteel shingles with stone coating that mimic traditional materials while providing superior impact resistance and longevity.
- Cedar RoofingInstallation and repair of cedar shake or shingle roofs valued for natural beauty and weather resistance.
- Impact-Resistant ShinglesInstallation of reinforced shingles designed to withstand hail, high winds, and flying debris from severe weather.
- Insurance Claim AssistanceProfessional help navigating the insurance claims process, including damage assessment and documentation for roof or exterior repairs.
Credentials
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CertainTeed ShingleMaster
A CertainTeed ShingleMaster is a contractor with at least one crew member who has passed CertainTeed's Shingle Applicator training program (SARP), a hands-on technical certification that tests installers on proper… Read more
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Owens Corning Preferred
An Owens Corning Preferred contractor has earned the mid-tier designation in Owens Corning's contractor network by demonstrating installation quality, business stability, and customer satisfaction. This status… Read more
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TAMKO Pro Platinum
TAMKO Pro Platinum is a certified contractor tier in TAMKO's Edge program, sitting in the upper range of the ladder above the base certified and Pro Gold levels and below the top Pro Diamond designation. It is an… Read more
Company Info
- Entity Type
- Corporation
- Address Type
- Commercial
- Multi-State Company
- No
- Website Age
- 25.6 years old
Inspections and Violations
U.S. Department of Labor dataReviews and Reputation
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Avg. Rating
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BBB A+
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Google
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Yelp
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CertainTeed
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Owens Corning
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TAMKO
Reviewers consistently praise Helsley Roofing for responsive service, professional workmanship, and honest estimates. Several customers report that the company completed projects on time and on budget, with one long-term customer noting decades of satisfactory service including roof installations and repairs. Reviewers describe the owner Alan and staff members as knowledgeable, professional, and accessible. Some customers appreciate that the company recommended repairs rather than full replacements and provided detailed explanations of material options. However, two reviewers expressed significant concerns. One customer reported that roof repair work was completed during forecasted thunderstorms, resulting in water damage to their home, and described the company's response as condescending. Another reviewer claimed a past installation failed to properly attach a ventilation pipe, creating a safety hazard, and reported dissatisfaction with a friend's recent roof project that allegedly took extended time and failed city inspection. The company responded to these complaints offering to address the issues.
Review Signals Over Time
By sheer volume of Google reviews (a measure of how much feedback a firm has gathered) Helsley Roofing Company ranks 16th of the 20 roofers we track in Plano, ahead of about 21% of them. Over the past year it has pulled in 12 reviews - the most recent last month - for a rate of roughly 0.9 reviews per month, which is slower than approximately 74% of the other Plano roofers. Its 5.0-star average rating sits just above the Plano median of 4.9 stars. The owner responds to 45% of reviews, which is below the typical Plano roofer’s rate of 89%.
