Public Records Check
- Locally Regulated Texas doesn't issue a statewide roofing license - roofing is regulated locally through city or county permits, so there is no state license to verify. We don't count this against Heritage Roofing & Construction. Confirm any local permit or registration with the city or county where the work will take place.
- Missing Corporation Our automated search didn't find a registered business entity for Heritage Roofing & Construction with the Texas Secretary of State. That doesn't mean the company isn't legitimate. Many roofers operate legally as sole proprietorships, which don't require registration, and a registered business can be filed under a different name, formed in another state, or created too recently for us to match. To confirm how the business is structured, ask the contractor or search the Texas Secretary of State directly.
- Business Address Heritage Roofing & Construction's listed address at 2901 Caballo Ranch Blvd #2C, Jonestown, TX 78641 appears to be a business address. This means the company operates from a real, locatable address rather than a mailbox or PO box, which can make it easier to reach them or resolve issues. Many roofers legitimately work from a home address, so this doesn't speak to the quality of their work, license, or insurance.
- 1 Credential Heritage Roofing & Construction holds these manufacturer certifications: Owens Corning Platinum Preferred. These show the company met a manufacturer's program requirements and may offer manufacturer-backed warranties, but they aren't independent quality audits. You can confirm current status with the manufacturer.
- Excellent Ratings Across the platforms we identified for Heritage Roofing & Construction (Google, Yelp, the Better Business Bureau, Owens Corning), the blended average is 4.5 out of 5, which we label Excellent. This is a plain average of public customer ratings, not a RooferWatch score. A high average reflects past customers' experiences, not a guarantee of yours, so read the underlying reviews and weigh them yourself.
We verified 4/5 public records for Heritage Roofing & Construction. The more of a company's record you can check, the more informed your hiring decision.
Contact Info
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Phone
This is either a business landline or VoIP number (not a mobile number).(800) 974-0787
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Alternate Phone
This is either a business landline or VoIP number (not a mobile number).(210) 762-5522
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Primary Address
2901 Caballo Ranch Blvd #2C, Jonestown, TX 78641
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Alternate Address
101 W Daffodil Ave, Pharr, TX 78577
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Owner Email
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Website
heritagecctx.com
- Socials
Company Description
Heritage Roofing & Construction operates offices throughout Texas, serving Dallas, Austin, San Antonio, Houston, Corpus Christi, College Station, Waco, Killeen, and McAllen. The company provides residential and commercial roofing services including roof repair, roof replacement, roof installation, hail damage repair, wind damage repair, gutter repair, roof inspection, and leak fixes. Heritage installs Owens Corning, GAF, and Malarkey roofing materials, including asphalt shingles in various lines such as TruDefinition Duration, Oakridge Architectural, and Supreme 3-Tab, as well as metal roofing. The company was founded by the Brydon Brothers in response to demand for roofers meeting Texas Windstorm Association standards for storm restoration. Heritage offers workmanship warranty registration and product warranty registration through its material suppliers.
Services Offered
- Residential Roof RepairFixing leaks, damaged shingles, flashing, and other issues on residential roofs.
- Commercial Roof RepairRepairing leaks, membrane damage, and other issues on commercial roofs.
- Roof ReplacementRemoving an old or failing roof system and installing a new one, typically when repairs are no longer cost-effective.
- Roof InstallationSetting up a new roof system on a structure that lacks one, including decking preparation, underlayment, and shingles or other roofing material.
- Hail Damage RepairAssessment and repair of dents, cracks, and punctures caused by hail impact to restore roof functionality and appearance.
- Wind Damage RepairRepairs to roofing, siding, and structural elements damaged by high winds, including missing shingles, lifted flashing, and displaced materials.
- Roof InspectionA professional examination of the roof's condition, identifying damage, wear, leaks, and remaining lifespan to guide maintenance or replacement decisions.
- Roof Leak RepairLocating and sealing active leaks around flashing, vents, and worn shingles to stop water intrusion.
- Gutter RepairFixing leaks, reattaching loose sections, replacing damaged gutters, or realigning gutters to ensure proper water drainage away from the foundation.
- Metal RoofingInstallation of durable metal panels or standing seam roofing, which resists weather, lasts 40-70 years, and works well in snowy or coastal areas.
- Asphalt Shingle InstallationLaying asphalt shingles as the primary roofing material, the most common choice for residential roofs due to cost and durability.
- Storm Damage RestorationRepairing roofs, siding, and structures damaged by high winds, hail, or severe weather events.
Credentials
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Owens Corning Platinum Preferred
Owens Corning Platinum Preferred is the highest tier in the Owens Corning network, an invitation-only status held by roughly the top 1% of Owens Corning contractors, and uniquely among the major programs it requires the… Read more
Company Info
- Entity Type
- Limited Liability Company (LLC)
- Alternate Name
- Heritage Roofing & Construction Company
- Address Type
- Commercial
- Multi-State Company
- No
- Website Age
- 13.1 years old
Inspections and Violations
U.S. Department of Labor dataReviews and Reputation
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Avg. Rating
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BBB A+
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Google
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Yelp
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Owens Corning
Reviewers report mixed experiences with Heritage Roofing & Construction. Several customers praise the company's work quality, describing thorough cleanups, high-quality materials, and willingness to handle multiple aspects of projects like roofing and solar panel reinstallation. Some mention positive interactions with specific crew members and appreciation for class 4 shingle upgrades. However, numerous reviewers describe significant frustrations. Multiple customers report lengthy project timelines, poor communication, unresponsiveness to calls and emails, and difficulty reaching management. Several reviewers express concerns about warranty practices, including a $250 inspection fee for warranty claims and disputes over what qualifies as warranty work versus construction defects. Customers also report issues with installation quality, including damaged shingles, water damage from poor installation, debris left on properties, and incorrect materials installed versus what was quoted. Additional complaints include aggressive payment collection tactics, unannounced visits, and unsolicited door-to-door solicitation despite "No Soliciting" signs.
Review Signals Over Time
By sheer volume of Google reviews (a measure of how much feedback a firm has gathered) Heritage Roofing & Construction ranks 25th of the 508 roofers we track across Texas, ahead of about 95% of them. Over the past year it has pulled in 30 reviews - the most recent this month - for a rate of roughly 12.7 reviews per month, which is faster than approximately 94% of the other Texas roofers. Its 4.6-star average rating sits below the Texas median of 4.9 stars. The owner responds to 100% of reviews, which is above the typical Texas roofer’s rate of 40%.
