Public Records Check
- Locally Regulated Texas doesn't issue a statewide roofing license - roofing is regulated locally through city or county permits, so there is no state license to verify. We don't count this against 911 Exteriors. Confirm any local permit or registration with the city or county where the work will take place.
- Registered Corporation 911 Exteriors's registered name carries a corporate suffix (LLC or Inc), but we have not matched it to a filing on the Texas Secretary of State. You can confirm how the business is registered, and its current status, directly with the Texas Secretary of State.
- Business Address 911 Exteriors's listed address at 2302 Parkside Ave, Irving, TX 75061 appears to be a business address. This means the company operates from a real, locatable address rather than a mailbox or PO box, which can make it easier to reach them or resolve issues. Many roofers legitimately work from a home address, so this doesn't speak to the quality of their work, license, or insurance.
- 0 Credentials Our automated search didn't find a manufacturer certification for 911 Exteriors. Many reputable roofers aren't certified by any manufacturer, often by choice, so this isn't a sign of a problem. If a manufacturer-backed warranty matters to you, ask the contractor which certifications they carry.
- Excellent Ratings Across the platforms we identified for 911 Exteriors (Google, Yelp, the Better Business Bureau), the blended average is 4.7 out of 5, which we label Excellent. This is a plain average of public customer ratings, not a RooferWatch score. A high average reflects past customers' experiences, not a guarantee of yours, so read the underlying reviews and weigh them yourself.
We verified 4/5 public records for 911 Exteriors. The more of a company's record you can check, the more informed your hiring decision.
Contact Info
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Phone
This phone number belongs to an iPhone, not a landline, so both calling and texting is supported.(972) 243-6700
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WhatsApp
Message on WhatsApp
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Primary Address
2302 Parkside Ave, Irving, TX 75061
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Owner Email
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Website
911exteriors.com
- Socials
Company Description
911 Exteriors Roofing and Construction has provided residential and commercial roofing services to the Dallas and Fort Worth areas for over 30 years. The company offers roof inspections, repairs, replacements, hail and storm damage repairs, commercial roof maintenance, gutter repair, and metal roofing installation. Services include tile roofing, shingle roofing, metal roof coating and painting, single-ply roofing, concrete roofing, and stone-coated steel roofing. The company works with major insurance companies and assists customers with insurance claims and adjuster support. A 25-year material warranty and lifetime material and labor warranty are offered on residential roofing projects. The company is an NTRCA member, EPA Lead-Safe certified, and BBB A+ member with elite status.
Services Offered
- Residential Roof RepairFixing leaks, damaged shingles, flashing, and other issues on residential roofs.
- Residential Roof ReplacementRemoving and replacing an entire residential roof system with new materials.
- Commercial Roof RepairRepairing leaks, membrane damage, and other issues on commercial roofs.
- Commercial Roof ReplacementFull removal and installation of new roofing systems on commercial properties, often involving large flat or low-slope areas.
- Roof InspectionA professional examination of the roof's condition, identifying damage, wear, leaks, and remaining lifespan to guide maintenance or replacement decisions.
- Hail and Storm Damage RepairAssessment and repair of roof, siding, and structural damage caused by severe weather including hail, wind, and falling debris.
- Commercial Roof MaintenanceOngoing care and inspection of commercial roofs to ensure functionality, address minor issues, and maintain warranty compliance.
- Metal Roof InstallationInstalling a new metal roof system, typically standing seam or metal shingles, for durability and longevity.
- Metal Roof RepairPatching, sealing, and fastener replacement on metal roofs to address leaks, rust, and panel damage.
- Metal Roof Coating and PaintingApplying protective coatings or paint to metal roofs to extend lifespan, improve weather resistance, and enhance appearance while preventing rust and corrosion.
- Tile RoofingInstallation or repair of clay or concrete tile roofing, which offers longevity, fire resistance, and a distinctive aesthetic for Mediterranean or Spanish-style homes.
- Shingle RoofingInstallation or repair of asphalt, fiberglass, or architectural shingles, the most common residential roofing material.
- Single-Ply RoofingInstallation of flexible membrane roofing (typically TPO, EPDM, or PVC) in one continuous layer, common on flat commercial roofs.
- Stone-Coated Steel RoofingSteel shingles with stone coating that mimic traditional materials while providing superior impact resistance and longevity.
- Gutter RepairFixing leaks, reattaching loose sections, replacing damaged gutters, or realigning gutters to ensure proper water drainage away from the foundation.
- Insurance Claims AssistanceHelp documenting roof damage, preparing claim paperwork, and communicating with insurers to support the homeowner's claim process.
- Emergency Roof RepairUrgent tarping, patching, or temporary stabilization of storm-damaged or severely leaking roofs to prevent immediate water intrusion.
- Concrete RoofingInstallation and maintenance of concrete tile roofing, a heavy, durable option that mimics traditional tile appearance.
- Roof VentilationInstallation of vents and ventilation systems that allow air circulation in the attic to reduce heat buildup, moisture, and extend roof life.
- Attic VentilationInstallation or improvement of vents and airflow systems in attics to prevent moisture buildup, reduce heat in summer, and extend roof life.
Company Info
- Company Name
- Exterior Prostar LLC
- Entity Type
- Corporation
- Address Type
- Commercial
- Multi-State Company
- No
- Website Age
- 11.4 years old
Inspections and Violations
U.S. Department of Labor dataReviews and Reputation
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Avg. Rating
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BBB A+
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Google
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Yelp
Customer reviews of 911 Exteriors present mixed experiences. Several reviewers praise the company's professionalism, quality workmanship, and responsiveness, particularly highlighting project managers' attentiveness and the owner's involvement in complex projects. Many customers report satisfaction with roof replacements and appreciate the company's handling of insurance claims. However, one reviewer expresses serious concerns about the owner's honesty, alleging he withheld insurance claim money for work not completed and misrepresented financial obligations. Another reviewer reports the company left roofing debris in their yard without cleanup despite promises. Most reviewers commend the team's knowledge, transparency, and customer service, with several noting they would recommend the company to others.
Review Signals Over Time
By sheer volume of Google reviews (a measure of how much feedback a firm has gathered) 911 Exteriors ranks 1st of the 12 roofers we track in Irving, ahead of about 100% of them. Over the past year it has pulled in 29 reviews - the most recent this month - for a rate of roughly 5.1 reviews per month, which is faster than approximately 91% of the other Irving roofers. Its 4.9-star average rating sits right at the Irving median of 5.0 stars. The owner responds to 0% of reviews, which is in line with the typical Irving roofer’s rate of 0%.
