Public Records Check
- Locally Regulated Texas doesn't issue a statewide roofing license - roofing is regulated locally through city or county permits, so there is no state license to verify. We don't count this against Jones & Associates. Confirm any local permit or registration with the city or county where the work will take place.
- Missing Corporation Our automated search didn't find a registered business entity for Jones & Associates with the Texas Secretary of State. That doesn't mean the company isn't legitimate. Many roofers operate legally as sole proprietorships, which don't require registration, and a registered business can be filed under a different name, formed in another state, or created too recently for us to match. To confirm how the business is structured, ask the contractor or search the Texas Secretary of State directly.
- Business Address Jones & Associates's listed address at 701 East 40th Street, Buffalo Springs, TX 79404 appears to be a business address. This means the company operates from a real, locatable address rather than a mailbox or PO box, which can make it easier to reach them or resolve issues. Many roofers legitimately work from a home address, so this doesn't speak to the quality of their work, license, or insurance.
- 1 Credential Jones & Associates holds these manufacturer certifications: Owens Corning Preferred. These show the company met a manufacturer's program requirements and may offer manufacturer-backed warranties, but they aren't independent quality audits. You can confirm current status with the manufacturer.
- Excellent Ratings Across the platforms we identified for Jones & Associates (Google, Yelp, the Better Business Bureau), the blended average is 4.7 out of 5, which we label Excellent. This is a plain average of public customer ratings, not a RooferWatch score. A high average reflects past customers' experiences, not a guarantee of yours, so read the underlying reviews and weigh them yourself.
We verified 4/5 public records for Jones & Associates. The more of a company's record you can check, the more informed your hiring decision.
Contact Info
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Phone
This phone number belongs to an iPhone, not a landline, so both calling and texting is supported.(806) 796-1913
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Primary Address
701 East 40th Street, Buffalo Springs, TX 79404
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Owner Email
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Website
thejonesboys.com
- Socials
Company Description
Jones & Associates has served West Texas since May 1987, completing over 22,000 projects across roofing, windows, siding, and doors. The company holds BBB A+ accreditation since 1988 and maintains certifications as a Malarkey Certified Pro Contractor, Owens Corning Preferred Contractor, Mule-Hide Certified Contractor, and TRP Coatings Certified Contractor, with Texas roofing contractor license RCAT #03-0468. Services include metal roofing with exposed-fastener panels and standing-seam systems, composition shingle installation with manufacturer warranties up to 50 years, TPO commercial roofing, storm damage repair, Andersen-certified replacement windows with Low-E glass options, steel siding, entry and storm doors, and patio covers. The company provides 10-year workmanship warranties on all installations, free post-storm inspections, and insurance claim assistance. Factory-trained window installers and trained, vetted crews deliver projects in Lubbock, Midland, Odessa, Sweetwater, Levelland, Slaton, Littlefield, Muleshoe, Seminole, Fluvanna, and Memphis.
Services Offered
- Metal Roofing InstallationInstalling metal panels or standing-seam roofing systems, offering longevity and weather resistance for residential or commercial properties.
- Composition Shingle RoofingInstalling asphalt or fiberglass shingles, a common and affordable roofing material that typically lasts 15-25 years.
- TPO Commercial RoofingInstallation and repair of thermoplastic polyolefin single-ply membranes, energy-efficient sheets commonly used on commercial flat roofs.
- Storm Damage RepairEmergency repairs to roofs damaged by wind, hail, falling trees, or severe weather, often covered by homeowner insurance.
- Replacement WindowsRemoval and installation of new window units to improve energy efficiency, reduce drafts, and update exterior appearance.
- Andersen Window InstallationProfessional installation of Andersen brand windows, which are engineered for energy efficiency and durability in residential and commercial properties.
- Storm-Damaged WindowsRepair or replacement of windows broken or damaged by severe weather, hail, or high winds.
- Historic Window RestorationCareful repair and refinishing of original windows in older homes to preserve character while improving function and weathertightness.
- Steel Siding InstallationAttaching interlocking steel panels to exterior walls to provide a weather-resistant, low-maintenance protective layer that resists dents and corrosion.
- Insurance Claims AssistanceHelp documenting roof damage, preparing claim paperwork, and communicating with insurers to support the homeowner's claim process.
- Free On-Site InspectionsA contractor visits the property at no charge to assess the roof, siding, or other exterior elements and identify any damage or maintenance needs.
- Low-E Energy GlassWindow glass coated to reflect heat while allowing light through, reducing heating and cooling costs year-round.
- Entry DoorsInstallation of exterior entry doors for main or secondary entrances, including frames and hardware for security and weather protection.
- Storm DoorsAn extra protective door installed over an existing entry door to shield against weather, reduce drafts, and improve energy efficiency while allowing visibility through glass panels.
- Patio DoorsInstallation of sliding or hinged glass doors connecting interior living spaces to outdoor patios or decks.
- Patio CoversConstruction of attached or freestanding structures over patios, typically using metal frames and polycarbonate or metal panels.
Credentials
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Owens Corning Preferred
An Owens Corning Preferred contractor has earned the mid-tier designation in Owens Corning's contractor network by demonstrating installation quality, business stability, and customer satisfaction. This status… Read more
Company Info
- Entity Type
- Sole Proprietorship
- Contractor ID
- 91992158
- Address Type
- Commercial
- Multi-State Company
- No
- Website Age
- 23.3 years old
Sample of Permits Pulled
| Date | Project | Location | Status |
|---|---|---|---|
| Residential - replacement roof No Description Available Permit #RES-220481-2025 | 6201 76th St, Lubbock, TX, 79424 | final | |
| Residential - replacement roof No Description Available Permit #RES-220373-2025 | 6105 75th St, Lubbock, TX, 79424 | final | |
| Residential - replacement roof No Description Available Permit #RES-220467-2025 | 6414 94th St, Lubbock, TX, 79424 | final | |
| Residential - replacement roof No Description Available Permit #RES-220560-2025 | 6813 88th St, Lubbock, TX, 79424 | final | |
| Residential - replacement roof No Description Available Permit #RES-220603-2025 | 6549 93rd St, Lubbock, TX, 79424 | issued |
Showing 5 recent permits from public records. This list is incomplete and may be out of date - verify any permit directly with the issuing city or county building department before relying on it. Did you spot any incorrect information here? Please let us know.
Inspections and Violations
U.S. Department of Labor dataReviews and Reputation
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Avg. Rating
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BBB A+
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Google
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Yelp
Reviewers report mixed experiences with this company. Several customers praise the personnel as friendly and knowledgeable, highlighting professional installation work, quality materials, and responsive customer service. Multiple reviewers commend the company's warranty honoring and integrity, with one noting a refund for overestimated costs. Customers report satisfaction with siding, window, and roofing projects completed over many years. However, one reviewer describes significant concerns, including an incompetent subcontractor, inadequate job site supervision, debris hazards, unrepaired rotted sheathing, soft spots and warping on the roof, and incomplete chimney repairs requiring multiple follow-up calls. This reviewer characterizes the business as having "shady practices" and states they will not return. Another reviewer questions pricing, reporting estimates approximately 3-4 times higher than competitors and expressing concerns about the quality-to-price ratio of the windows offered.
Review Signals Over Time
By sheer volume of Google reviews (a measure of how much feedback a firm has gathered) Jones & Associates ranks 1st of the 7 roofers we track in Buffalo Springs, ahead of about 100% of them. Over the past year it has pulled in 13 reviews - the most recent 2 months ago - for a rate of roughly 1.7 reviews per month, which is faster than approximately 83% of the other Buffalo Springs roofers. Its 4.9-star average rating sits right at the Buffalo Springs median of 4.9 stars. The owner responds to 97% of reviews, which is above the typical Buffalo Springs roofer’s rate of 45%.
