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Done Right Roofing

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Public Records Check

  • Locally Regulated Texas doesn't issue a statewide roofing license - roofing is regulated locally through city or county permits, so there is no state license to verify. We don't count this against Done Right Roofing. Confirm any local permit or registration with the city or county where the work will take place.
  • Registered Corporation Done Right Roofing's registered name carries a corporate suffix (LLC or Inc), but we have not matched it to a filing on the Texas Secretary of State. You can confirm how the business is registered, and its current status, directly with the Texas Secretary of State.
  • Mailbox (CMRA) Done Right Roofing's listed address at 3005 S Lamar Blvd #Suite D-109, Austin, TX 78704 appears to be a mailbox (CMRA) address. A roofer using a mailbox isn't necessarily a problem, but it can make the company harder to reach or hold accountable. To reach them in person, ask the contractor for a physical address or confirm one directly.
  • 0 Credentials Our automated search didn't find a manufacturer certification for Done Right Roofing. Many reputable roofers aren't certified by any manufacturer, often by choice, so this isn't a sign of a problem. If a manufacturer-backed warranty matters to you, ask the contractor which certifications they carry.
  • Excellent Ratings Across the platforms we identified for Done Right Roofing (Google, the Better Business Bureau), the blended average is 4.8 out of 5, which we label Excellent. This is a plain average of public customer ratings, not a RooferWatch score. A high average reflects past customers' experiences, not a guarantee of yours, so read the underlying reviews and weigh them yourself.

We verified 3/5 public records for Done Right Roofing. The more of a company's record you can check, the more informed your hiring decision.

Contact Info

Company Description

Done Right Roofing is a residential and commercial roofing contractor operating in Texas with service locations in Austin, Bryan, College Station, Temple, and Killeen. The company is a GAF Master Elite roofer. Services include residential roofing, commercial roofing repairs and installations, and storm damage restoration. Done Right Roofing works with insurance companies to restore homes to their original condition following storm damage. The company emphasizes hand-nailing installation methods and offers extended warranties on roofing work. The business provides free estimates and maintains a focus on cleanup and property respect during projects.

Services Offered

  • Residential RoofingRoof work on single-family homes and small residential properties, adapted to typical house construction and materials.
  • Commercial RoofingRoof installation, repair, and maintenance on office buildings, retail spaces, and other commercial structures, often involving flat or low-slope systems.
  • Storm Damage RepairEmergency repairs to roofs damaged by wind, hail, falling trees, or severe weather, often covered by homeowner insurance.
  • Roofing InstallationInstalling a new roof system on a structure, including decking preparation, underlayment, shingles or panels, and flashing.
  • Roofing RepairsFixing localized roof damage such as leaks, missing shingles, flashing issues, or deteriorated sections without full replacement.
  • Insurance Claim AssistanceProfessional help navigating the insurance claims process, including damage assessment and documentation for roof or exterior repairs.
  • Free EstimatesNo-cost written quote for roofing or exterior work provided after an on-site inspection.

Company Info

Company Name
Done Right Roofing & General Construction, Inc.
Entity Type
Corporation
Address Type
Mail drop CMRA
Multi-State Company
No
Website Age
22.8 years old

Inspections and Violations

U.S. Department of Labor data
Inspections 0
Violations 0
Current penalties $0
Most recent -

Reviews and Reputation

About this review summary

This summary was automatically generated from customer reviews that were publicly visible at the time it was created on one or more of the review aggregators listed below. It does not constitute a review, rating, endorsement, or statement of fact about the business - it reflects only the opinions expressed by those reviewers as found at that time, not the views or conclusions of RooferWatch. Automated summaries can contain errors or omit context and may become outdated as new reviews are posted, so please read the original reviews through the links provided and do your own due diligence. If you are the business owner and believe anything here is inaccurate, submit a correction and we’ll review it promptly.
  • Avg. Rating 4.8
  • BBB A+
  • Google 4.5

Most reviewers praise Done Right Roofing's professionalism, attention to detail, and quality workmanship. Several customers report that Bill Silvey communicates well, returns calls and texts promptly, and manages the insurance coordination process. Multiple reviewers describe the crew as courteous, efficient, and hardworking, with thorough cleanup. Several customers highlight satisfaction with the finished roof quality and note reasonable pricing. One long-term customer reports using the company for three roofs over 20 years, while another has used them for five different homes. However, one reviewer reports experiencing unresponsiveness when requesting an inspection and estimate, stating they waited several days without receiving a callback despite following up.

About this average rating

This figure is a straightforward average of the public ratings we’ve gathered for this company across the following review platforms that our systems have identified: Google, the Better Business Bureau. It is not a proprietary RooferWatch score or a judgement of our own; each source is converted to a common five-star scale and blended into a single number so that no one platform’s reviews carry outsized weight, giving a more balanced read on overall sentiment. We’d still encourage you to read the underlying reviews on each platform and weigh them for yourself.

Review Signals Over Time

About these review signals

These figures are derived from this company’s 8 most recent publicly visible Google reviews at the time they were gathered. They simply describe patterns in those reviews - how often new reviews appear, how often the owner replies, and whether recent star ratings run higher or lower than older ones. They are not a review, rating, endorsement, or judgement by RooferWatch, and they reflect only what those public reviews showed at that time, which can change as new reviews are posted. Please read the underlying reviews and do your own due diligence. If you are the business owner and believe anything here is inaccurate, submit a correction and we’ll review it promptly.
~0.2/mo Reviews per month
0% Owner responds to reviews
Declining 4.0 recent vs 5.0 earlier
How customers rated Done Right Roofing each month
Number of new reviews Done Right Roofing received per month

By sheer volume of Google reviews (a measure of how much feedback a firm has gathered) Done Right Roofing ranks 24th of the 26 roofers we track in Austin, ahead of about 8% of them. Over the past year it has not added any new Google reviews, the most recent being over a year ago. Its 4.5-star average rating sits below the Austin median of 5.0 stars. The owner responds to 0% of reviews, which is below the typical Austin roofer’s rate of 93%.

Service Areas

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About these customer reviews

Reviews below are submitted by members of the public and reflect only the opinions of those individuals, not the views, conclusions, or endorsement of RooferWatch. We screen submissions before publishing but cannot independently verify each reviewer’s experience. If you are the business owner and believe a review is inaccurate, please log in and report the review in question.

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