Public Records Check
- Locally Regulated Texas doesn't issue a statewide roofing license - roofing is regulated locally through city or county permits, so there is no state license to verify. We don't count this against 5 Star Roofing. Confirm any local permit or registration with the city or county where the work will take place.
- Missing Corporation Our automated search didn't find a registered business entity for 5 Star Roofing with the Texas Secretary of State. That doesn't mean the company isn't legitimate. Many roofers operate legally as sole proprietorships, which don't require registration, and a registered business can be filed under a different name, formed in another state, or created too recently for us to match. To confirm how the business is structured, ask the contractor or search the Texas Secretary of State directly.
- Unverified Address 5 Star Roofing's listed address at 2909 S Western St, Amarillo, TX 79109 appears to be a unconfirmed address. A roofer using a mailbox isn't necessarily a problem, but it can make the company harder to reach or hold accountable. To reach them in person, ask the contractor for a physical address or confirm one directly.
- 0 Credentials Our automated search didn't find a manufacturer certification for 5 Star Roofing. Many reputable roofers aren't certified by any manufacturer, often by choice, so this isn't a sign of a problem. If a manufacturer-backed warranty matters to you, ask the contractor which certifications they carry.
- Excellent Ratings Across the platforms we identified for 5 Star Roofing (Google), the blended average is 5.0 out of 5, which we label Excellent. This is a plain average of public customer ratings, not a RooferWatch score. A high average reflects past customers' experiences, not a guarantee of yours, so read the underlying reviews and weigh them yourself.
We verified 2/5 public records for 5 Star Roofing. The more of a company's record you can check, the more informed your hiring decision.
Contact Info
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Phone
This is either a business landline or VoIP number (not a mobile number).(806) 622-6041
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Primary Address
2909 S Western St, Amarillo, TX 79109
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Owner Email
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Website
5starroofingpros.com
- Socials
Company Description
5 Star Roofing serves Amarillo and the Texas Panhandle with over 10 years of experience in residential and commercial roofing. The company specializes in hail damage repair, storm damage restoration, roof replacement, and free roof inspections with insurance claim documentation. Services include Class 4 impact-resistant asphalt shingles rated to UL 2218 standards for 2-inch hail resistance, standing-seam metal roofing with 50+ year lifespan, TPO commercial roofing systems with 15-25 year warranties, and EPDM rubber roofing. The company works directly with insurance carriers including State Farm, Allstate, USAA, Farmers, and Texas Farm Bureau, managing claims from notice of loss through depreciation release. Impact-resistant shingles include manufacturer warranties up to 50 years and qualify for 10-30% insurance premium discounts in West Texas.
Services Offered
- Hail Damage RepairAssessment and repair of dents, cracks, and punctures caused by hail impact to restore roof functionality and appearance.
- Storm Damage RestorationRepairing roofs, siding, and structures damaged by high winds, hail, or severe weather events.
- Roof ReplacementRemoving an old or failing roof system and installing a new one, typically when repairs are no longer cost-effective.
- Free Roof InspectionsA no-cost visual assessment of roof condition, typically performed on-site to identify damage, wear, or maintenance needs.
- Residential RoofingRoof work on single-family homes and small residential properties, adapted to typical house construction and materials.
- Commercial RoofingRoof installation, repair, and maintenance on office buildings, retail spaces, and other commercial structures, often involving flat or low-slope systems.
- Wind Damage RepairRepairs to roofing, siding, and structural elements damaged by high winds, including missing shingles, lifted flashing, and displaced materials.
- Insurance Claims HelpAssistance documenting roof damage, filing insurance claims, and working with adjusters to recover repair costs.
- Impact-Resistant Asphalt ShinglesAsphalt shingles engineered to withstand hail and falling debris without cracking or bruising, often qualifying for insurance discounts in storm-prone areas.
- Standing-Seam Metal RoofingInstallation of metal roofing with vertical seams that are mechanically fastened or welded, providing superior weather protection and longevity.
- TPO Commercial RoofingInstallation and repair of thermoplastic polyolefin single-ply membranes, energy-efficient sheets commonly used on commercial flat roofs.
- EPDM Rubber RoofingInstallation of single-ply rubber membrane roofing, commonly used on flat or low-slope commercial and residential roofs.
- Roof RepairFixing localized damage such as leaks, missing shingles, damaged flashing, or deteriorated sections without replacing the entire roof.
- Class 4 Shingle InstallationInstallation of impact-resistant asphalt shingles rated to withstand hail and severe weather, often qualifying for insurance discounts.
- Storm DocumentationPhotographic and written records of storm damage to a property, often used to support insurance claims for roof, siding, or structural repairs.
Company Info
- Address Type
- Unverified
- Multi-State Company
- No
- Website Age
- 6.1 years old
Inspections and Violations
U.S. Department of Labor dataReviews and Reputation
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Google
Reviewers consistently report positive experiences with Five Star Roofing across multiple service areas. Several customers describe Ben and his team as professional, knowledgeable, and helpful throughout roof replacement projects, particularly following hail and storm damage. Reviewers note the company handled insurance claims effectively, with some reporting that Five Star secured higher payouts than initial appraisals. Customers highlight timely completion, quality workmanship, and thorough cleanup. Many reviewers mention additional services beyond roofing, including siding replacement, fence repair, screen work, and pergola restaining. Reviewers frequently praise specific crew members for their politeness, patience, and communication, even when customers were slow to respond or asked repeated questions. Several customers report the company completed work ahead of schedule and passed inspections without issues. Reviewers describe the team as friendly and non-pushy, with quick estimate turnaround and responsive communication throughout projects.
Review Signals Over Time
By sheer volume of Google reviews (a measure of how much feedback a firm has gathered) 5 Star Roofing ranks 18th of the 20 roofers we track in Amarillo, ahead of about 11% of them. Over the past year it has pulled in 12 reviews - the most recent last month - for a rate of roughly 0.4 reviews per month, which is slower than approximately 89% of the other Amarillo roofers. Its 5.0-star average rating sits just above the Amarillo median of 4.9 stars. The owner responds to 100% of reviews, which is above the typical Amarillo roofer’s rate of 42%.
