Public Records Check
- Missing License Our automated search didn't find a license on file for Austermiller Roofing Company with the Tennessee state licensing board. That doesn't mean the company is unlicensed. A license can be held under a different business name, registered too recently for us to match, or filed in a way our search didn't catch. We recommend confirming directly with the Tennessee state licensing board or asking the contractor for their license number.
- Registered Corporation Austermiller Roofing Company's registered name carries a corporate suffix (LLC or Inc), but we have not matched it to a filing on the Tennessee Secretary of State. You can confirm how the business is registered, and its current status, directly with the Tennessee Secretary of State.
- Business Address Austermiller Roofing Company's listed address at 9485 Lebanon Rd, Gladeville, TN 37122 appears to be a business address. This means the company operates from a real, locatable address rather than a mailbox or PO box, which can make it easier to reach them or resolve issues. Many roofers legitimately work from a home address, so this doesn't speak to the quality of their work, license, or insurance.
- 6 Credentials Austermiller Roofing Company holds these manufacturer certifications: Owens Corning Preferred, TAMKO Pro Gold, GAF GoldElite (Commercial), CertainTeed ShingleMaster, Carlisle Perfection Award, NRCA Membership - member since 2007. These show the company met a manufacturer's program requirements and may offer manufacturer-backed warranties, but they aren't independent quality audits. You can confirm current status with the manufacturer.
- Excellent Ratings Across the platforms we identified for Austermiller Roofing Company (Google, Yelp, the Better Business Bureau, GAF), the blended average is 4.6 out of 5, which we label Excellent. This is a plain average of public customer ratings, not a RooferWatch score. A high average reflects past customers' experiences, not a guarantee of yours, so read the underlying reviews and weigh them yourself.
We verified 4/5 public records for Austermiller Roofing Company. The more of a company's record you can check, the more informed your hiring decision.
Contact Info
-
Phone
This is either a business landline or VoIP number (not a mobile number).(615) 553-2041
-
Primary Address
9485 Lebanon Rd, Gladeville, TN 37122
-
Owner Email
-
Website
austermillerroofing.com
- Socials
Company Description
Austermiller Roofing Company has served Middle Tennessee for 30 years, offering residential and commercial roofing services. The company installs and replaces asphalt shingles, specialty shingles, metal roofing, and commercial flat roofing systems including PVC, TPO, and rubber materials. Services encompass roof installation, replacement, flashing installation and repair, storm damage repair, system maintenance, inspections, and roof refurbishment for both steep-slope and flat commercial roofs. Austermiller serves residential, commercial, and new construction clients across Middle Tennessee and has completed roofing work on thousands of Tennessee homes. The company is locally owned and female-led, with licensed and insured crews. Insurance claim assistance is available for storm damage.
Services Offered
- Residential Roof InstallationComplete installation of new roofing systems on houses, including removal of old materials, deck preparation, and application of shingles, tiles, or membranes.
- Residential Roof ReplacementRemoving and replacing an entire residential roof system with new materials.
- Commercial Roof InstallationInstalling a new roof system on a commercial building, typically flat or low-slope design.
- Commercial Roof ReplacementFull removal and installation of new roofing systems on commercial properties, often involving large flat or low-slope areas.
- Asphalt Shingle InstallationLaying asphalt shingles as the primary roofing material, the most common choice for residential roofs due to cost and durability.
- Metal Roofing InstallationInstalling metal panels or standing-seam roofing systems, offering longevity and weather resistance for residential or commercial properties.
- Storm Damage RepairEmergency repairs to roofs damaged by wind, hail, falling trees, or severe weather, often covered by homeowner insurance.
- Roof MaintenanceRegular upkeep such as cleaning gutters, removing debris, checking seals, and minor repairs to extend roof life and prevent problems.
- Roof InspectionsProfessional evaluation of roof structure, materials, and condition to detect leaks, deterioration, or needed repairs.
- Roof RefurbishmentComprehensive restoration of an aging roof including repairs, cleaning, and recoating to extend its life without full replacement.
- PVC RoofingInstallation of rigid plastic membrane roofing that resists chemicals, UV damage, and punctures, ideal for commercial flat roofs.
- TPO RoofingInstallation and repair of thermoplastic polyolefin membrane roofing, a durable single-ply system commonly used on flat commercial roofs.
- Rubber RoofingInstalling EPDM rubber membrane systems on flat or low-slope roofs for long-lasting waterproofing and weather protection.
- Commercial Flat RoofingInstallation and repair of flat roofing systems for commercial buildings using membranes, coatings, or built-up materials.
- Steep Slope RoofingInstallation and repair of pitched roofs using materials like asphalt shingles, metal, or tile designed for steep angles and water runoff.
- New Construction RoofingInstalling roofing systems on newly built structures as part of the initial construction process.
- Specialty ShinglesPremium or architectural shingles with enhanced durability, weather resistance, or aesthetic appeal for residential roofs.
- Flashing Installation And RepairSealing or replacing metal strips around roof penetrations like chimneys, vents, and skylights to prevent water leaks at vulnerable joints.
- Roof Leaf DetectionInspection service to identify leaves, debris, and buildup on roofs that can trap moisture, clog gutters, and accelerate deterioration.
- Commercial Flashing RepairMaintenance and repair of metal flashing systems on commercial buildings to stop water infiltration at roof edges, transitions, and penetrations.
Credentials
-
Owens Corning Preferred
An Owens Corning Preferred contractor has earned the mid-tier designation in Owens Corning's contractor network by demonstrating installation quality, business stability, and customer satisfaction. This status… Read more
-
TAMKO Pro Gold
TAMKO Pro Gold is a certified contractor tier in TAMKO's Edge program, sitting above the base certified level and below the Platinum and Diamond tiers. It is a vetted credential rather than a simple product-purchase… Read more
-
GAF GoldElite (Commercial)
GAF GoldElite is a designation in GAF's separate commercial roofing certification program, which applies to low-slope and flat commercial roofing systems rather than residential shingle work, so it appears on… Read more
-
CertainTeed ShingleMaster
A CertainTeed ShingleMaster is a contractor with at least one crew member who has passed CertainTeed's Shingle Applicator training program (SARP), a hands-on technical certification that tests installers on proper… Read more
-
Carlisle Perfection Award
Carlisle SynTec Systems maintains detailed records of every Authorized Applicator's warranty claims history - when a warranted Carlisle roof develops a problem, the manufacturer knows which contractor installed it. The… Read more
-
NRCA Membership - member since 2007
The National Roofing Contractors Association (NRCA) is the leading trade association for the U.S. roofing industry. Established in 1886, it sets industry standards, publishes the technical and safety guidance that… Read more
Company Info
- EPA Lead-Safe (RRP)
- Certified NAT-F200386-2 Verify on EPA.gov
- Company Name
- Austermiller, Inc.
- Entity Type
- Corporation
- Address Type
- Commercial
- Multi-State Company
- No
- Website Age
- 19.2 years old
Inspections and Violations
U.S. and Tennessee OSHA data-
Jul 11, 2022 MOUNT JULIET, TN Insp #346071020
- Serious First aid supplies and trained personnel required 1926.50(c) $0
- Serious De-energize circuits before work 1926.416(a)(1) $4,000
- Serious Energized parts must be guarded 1926.416(a)(3) $4,000
Reviews and Reputation
-
Avg. Rating
-
BBB A+
-
Google
-
Yelp
-
GAF
Customer reviews of this roofing company are mixed. Several reviewers report positive experiences, praising the company's customer service, timeliness, pricing, and quality of work. Some customers describe the staff as kind and respectful, and note that the company resolved issues promptly, including fixing problems for free and assisting with warranty claims. However, other reviewers express significant dissatisfaction. Some customers report communication problems, incomplete work, and disputes over warranty coverage. One reviewer describes damage to boards, shingles, and gutters during installation, while another reports that crew members refused to complete work specified in the estimate. Additional negative reviews cite construction defects, unresolved leaks, lack of responsiveness to complaints, and refusal to honor warranties or address damage. One reviewer notes that while initial roof installation was acceptable, later servicing was unsatisfactory.
Review Signals Over Time
By sheer volume of Google reviews (a measure of how much feedback a firm has gathered) Austermiller Roofing Company ranks 16th of the 107 roofers we track across Tennessee, ahead of about 86% of them. Over the past year it has pulled in 29 reviews - the most recent last month - for a rate of roughly 3.8 reviews per month, which is faster than approximately 66% of the other Tennessee roofers. Its 4.8-star average rating sits just below the Tennessee median of 4.9 stars. The owner responds to 100% of reviews, which is above the typical Tennessee roofer’s rate of 41%.
Service Areas
- Gladeville, TN
- Nashville, TN
- Mt Juliet, TN
