Public Records Check
- Missing License Our automated search didn't find a license on file for Southern Guardian Roofing with the Tennessee state licensing board. That doesn't mean the company is unlicensed. A license can be held under a different business name, registered too recently for us to match, or filed in a way our search didn't catch. We recommend confirming directly with the Tennessee state licensing board or asking the contractor for their license number.
- Registered Corporation Southern Guardian Roofing's registered name carries a corporate suffix (LLC or Inc), but we have not matched it to a filing on the Tennessee Secretary of State. You can confirm how the business is registered, and its current status, directly with the Tennessee Secretary of State.
- Residential Address Southern Guardian Roofing's listed address at 2600 Reid Drive, Chattanooga, TN 37421 appears to be a residential address. This means the company operates from a real, locatable address rather than a mailbox or PO box, which can make it easier to reach them or resolve issues. Many roofers legitimately work from a home address, so this doesn't speak to the quality of their work, license, or insurance.
- 0 Credentials Our automated search didn't find a manufacturer certification for Southern Guardian Roofing. Many reputable roofers aren't certified by any manufacturer, often by choice, so this isn't a sign of a problem. If a manufacturer-backed warranty matters to you, ask the contractor which certifications they carry.
- Excellent Ratings Across the platforms we identified for Southern Guardian Roofing (Google, Yelp, the Better Business Bureau), the blended average is 4.8 out of 5, which we label Excellent. This is a plain average of public customer ratings, not a RooferWatch score. A high average reflects past customers' experiences, not a guarantee of yours, so read the underlying reviews and weigh them yourself.
We verified 3/5 public records for Southern Guardian Roofing. The more of a company's record you can check, the more informed your hiring decision.
Contact Info
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Phone
This is either a business landline or VoIP number (not a mobile number).(423) 508-4907
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Primary Address
2600 Reid Drive, Chattanooga, TN 37421
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Website
southernguardianllc.com
- Socials
Company Description
Southern Guardian Roofing is a Chattanooga-based roofing contractor offering roof replacement, roof repairs, gutter installation, and drone inspections. The company is HAAG certified for storm damage inspection and handles insurance claims, including complete claim mitigation and communication with insurance companies using drone photography and damage assessments. Southern Guardian has received Chattanooga Times Free Press Best of the Best recognition for four consecutive years from 2019 to 2022 and maintains over 100 five-star Google reviews. Services include full roof replacement with cleanup, leak and damage repairs, flashing work, and drone-based roof inspections to ensure customers pay only for necessary work.
Services Offered
- Roof ReplacementRemoving an old or failing roof system and installing a new one, typically when repairs are no longer cost-effective.
- Roof RepairsFixing localized roof damage such as leaks, missing shingles, flashing issues, or deteriorated sections without full replacement.
- Insurance Claims MitigationAssistance navigating the insurance claim process for roof or exterior damage, including documentation and communication with adjusters to help maximize coverage.
- Gutter InstallationSetting up gutters and downspouts to channel water away from the roof and foundation, preventing water damage and erosion.
- Drone InspectionsAerial photography and video inspection of roofs using unmanned drones to identify damage, wear, and problem areas without climbing.
- Flashing InstallationInstallation of metal trim around roof penetrations like chimneys, vents, and valleys to prevent water leaks at vulnerable joints.
- Storm Damage InspectionProfessional assessment of roof and exterior damage caused by severe weather to document losses for insurance claims and repair planning.
- Leak RepairLocating and sealing active leaks around flashing, vents, and worn areas to stop water intrusion into the building.
Company Info
- Company Name
- Southern Guardian, LLC
- Address Type
- Residential
- Multi-State Company
- No
- Website Age
- 9.8 years old
Inspections and Violations
U.S. and Tennessee OSHA dataReviews and Reputation
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Avg. Rating
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BBB A+
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Google
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Yelp
Customer reviews present mixed experiences with this roofing company. Two reviewers report significant dissatisfaction, citing failures in communicating with insurance companies about policy coverage, resulting in unexpected out-of-pocket expenses. These customers describe poor workmanship, including a worker stepping through the roof, ceiling repairs that deteriorated with peeling finish and brown spots, and delayed responses to repair requests. Both also report the company refused to provide itemized invoices with material and labor cost breakdowns. However, three other reviewers express strong satisfaction, praising prompt service, professional communication, reasonable pricing, and quality work. One reviewer specifically commends a crew member named Tim White for hard work, integrity, and going above budget expectations. Another highlights quick repairs and courteous service from an employee named Andy Broom.
Review Signals Over Time
By sheer volume of Google reviews (a measure of how much feedback a firm has gathered) Southern Guardian Roofing ranks 6th of the 19 roofers we track in Chattanooga, ahead of about 72% of them. Over the past year it has pulled in 7 reviews - the most recent 3 months ago - for a rate of roughly 1.2 reviews per month, which is slower than approximately 71% of the other Chattanooga roofers. Its 5.0-star average rating sits just above the Chattanooga median of 4.9 stars. The owner responds to 60% of reviews, which is below the typical Chattanooga roofer’s rate of 88%.
