Public Records Check
- Registration-Based Pennsylvania doesn't license roofing contractors; instead it requires a statewide contractor registration. We treat this check as met rather than penalise it, but we haven't independently verified this company's registration - confirm it directly with the state before hiring.
- Registered Corporation The Helping Company's registered name carries a corporate suffix (LLC or Inc), but we have not matched it to a filing on the Pennsylvania Secretary of State. You can confirm how the business is registered, and its current status, directly with the Pennsylvania Secretary of State.
- Unverified Address The Helping Company's listed address at 306 N. Kenhorst Blvd, Flying Hills, PA 19607 appears to be a unconfirmed address. A roofer using a mailbox isn't necessarily a problem, but it can make the company harder to reach or hold accountable. To reach them in person, ask the contractor for a physical address or confirm one directly.
- 2 Credentials The Helping Company holds these manufacturer certifications: CertainTeed ShingleMaster, VELUX Certified Installer. These show the company met a manufacturer's program requirements and may offer manufacturer-backed warranties, but they aren't independent quality audits. You can confirm current status with the manufacturer.
- Excellent Ratings Across the platforms we identified for The Helping Company (Google, Yelp, the Better Business Bureau, CertainTeed), the blended average is 4.5 out of 5, which we label Excellent. This is a plain average of public customer ratings, not a RooferWatch score. A high average reflects past customers' experiences, not a guarantee of yours, so read the underlying reviews and weigh them yourself.
We verified 4/5 public records for The Helping Company. The more of a company's record you can check, the more informed your hiring decision.
Contact Info
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Phone
This is either a business landline or VoIP number (not a mobile number).(610) 234-2210
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Primary Address
306 N. Kenhorst Blvd, Flying Hills, PA 19607
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Owner Email
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Website
thcexteriors.com
- Socials
Company Description
The Helping Company, founded over 20 years ago and based in Reading, Pennsylvania, is a roofing and exterior restoration contractor serving Berks County and nine additional Pennsylvania counties including Montgomery, Chester, Lancaster, York, Lebanon, Lehigh, Dauphin, and Schuylkill. The company holds Pennsylvania HIC license PA149251, IICRC Master certification, HAAG certification, and CertainTeed ShingleMaster status. Services include roof replacement using CertainTeed Landmark, Owens Corning, IKO, and TAMKO shingles; replacement windows starting at $700 installed; vinyl and fiber-cement siding; seamless gutters; skylights; and water, fire, and mold restoration. The company specializes in insurance claim handling written in Xactimate software and offers a lifetime workmanship guarantee on roof installations. A 10% military and veteran discount is available on all projects.
Services Offered
- Roof ReplacementRemoving an old or failing roof system and installing a new one, typically when repairs are no longer cost-effective.
- Asphalt Shingle InstallationLaying asphalt shingles as the primary roofing material, the most common choice for residential roofs due to cost and durability.
- Replacement WindowsRemoval and installation of new window units to improve energy efficiency, reduce drafts, and update exterior appearance.
- Siding InstallationInstalling new exterior wall cladding made of vinyl, fiber cement, wood, or metal to protect the home and improve curb appeal.
- Gutter InstallationSetting up gutters and downspouts to channel water away from the roof and foundation, preventing water damage and erosion.
- Skylight InstallationCutting and framing an opening in the roof and installing a window unit to bring natural light into interior spaces.
- Insurance Claim HandlingAssistance with documenting damage, filing claims with insurers, and coordinating repairs covered under homeowner policies.
- Storm Damage RepairEmergency repairs to roofs damaged by wind, hail, falling trees, or severe weather, often covered by homeowner insurance.
- Hail Damage InspectionThorough examination of a roof after hail storms to document damage for insurance claims and determine repair needs.
- Roof RepairFixing localized damage such as leaks, missing shingles, damaged flashing, or deteriorated sections without replacing the entire roof.
- RemodelingRenovation work that updates or replaces exterior elements such as roofing, siding, windows, decks, or other structural features.
- Water Damage RestorationRemoving standing water, drying affected areas, and repairing structural damage caused by flooding or leaks.
- Fire & Smoke Damage RestorationCleaning, repair, and replacement of roofing and exterior materials damaged by fire, heat, or smoke exposure to restore structural integrity and weatherproofing.
- Mold RemediationIdentifying, containing, and removing mold growth from interior and exterior surfaces caused by moisture exposure.
Credentials
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CertainTeed ShingleMaster
A CertainTeed ShingleMaster is a contractor with at least one crew member who has passed CertainTeed's Shingle Applicator training program (SARP), a hands-on technical certification that tests installers on proper… Read more
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VELUX Certified Installer
VELUX Certified Installer is the broader of the two tiers in VELUX's installer program, and it describes a specific business model: a company that works across a variety of products or services, with VELUX skylights as… Read more
Company Info
- License Number
- PA149251
- Company Name
- The Helping Company LLC
- Entity Type
- Limited Liability Company (LLC)
- Address Type
- Unverified
- Multi-State Company
- No
- Website Age
- 7.1 years old
Inspections and Violations
U.S. Department of Labor dataReviews and Reputation
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Avg. Rating
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BBB A+
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Google
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Yelp
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CertainTeed
Customer reviews present conflicting accounts of this roofing company's service. One reviewer praised the owner's helpfulness with color selection, timely completion after insurance approval, and thorough cleanup including debris management and neighbor communication. However, another reviewer reported a severely negative experience, describing a seven-month delay after paying in full, incomplete work with a still-leaking roof, missed appointments, and alleged unprofessional behavior from the owner including name-calling and gaslighting. That reviewer noted other employees were professional but criticized the owner's conduct. A company response to complaints addresses a separate project, explaining pandemic-related delays, acknowledging communication could have improved, and detailing additional courtesy work performed beyond the contract. The response disputes claims of incomplete work and states no refund is owed.
Review Signals Over Time
By sheer volume of Google reviews (a measure of how much feedback a firm has gathered) The Helping Company ranks 46th of the 158 roofers we track across Pennsylvania, ahead of about 71% of them. Over the past year it has pulled in 30 reviews - the most recent this month - for a rate of roughly 2.8 reviews per month, which is faster than approximately 56% of the other Pennsylvania roofers. Its 4.9-star average rating sits right at the Pennsylvania median of 4.9 stars. The owner responds to 100% of reviews, which is above the typical Pennsylvania roofer’s rate of 66%.
