USA Roofing & Waterproofing

Membership: Not a member

Not yet claimed

Public Records Check

  • 0 Credentials Our automated search didn't find a manufacturer certification for USA Roofing & Waterproofing. Many reputable roofers aren't certified by any manufacturer, often by choice, so this isn't a sign of a problem. If a manufacturer-backed warranty matters to you, ask the contractor which certifications they carry.

We verified 4/5 public records for USA Roofing & Waterproofing. The more of a company's record you can check, the more informed your hiring decision.

Contact Info

About this alternate address

State business registry reports this location as the primary address for this business. It may be an old location that the owner forgot to update, or a secondary address.

Company Description

USA Roofing & Waterproofing has served Portland, Oregon and surrounding areas since 2018. The company offers residential and commercial roofing services including asphalt shingle installation and repair, metal roofing, TPO roofing, silicone roofing, flat roofing, roof maintenance and restoration, emergency roof repair, leak detection, roof coating, gutter installation and repair, and storm damage repair. The company is a certified Residential Malarkey Emerald Pro installer. Services include same-day emergency repair and insurance claim processing assistance. The company provides a 15-year craftsmanship warranty on installations and offers free annual preventive maintenance packages that include inspection, gutter cleaning, and moss treatment with new roof installations.

Services Offered

Company Info

Lead-Safe (RRP)
N/A
Company Name
U.S.A ROOFING & WATERPROOFING LLC
State Entity ID
1414907-97
Company Formation Date
Feb 3, 2018
Company Age
8.4 years old
Company Formation State
OR
Principal Address
6423 NW SAINT HELENS RD, PORTLAND, OR 97210
Registered Agent
CHRISTOPHER JAMES CAVEN
Agent Address
6423 NW SAINT HELENS RD, PORTLAND, OR 97210
Company Name
USA ROOFING & WATERPROOFING LLC
License Number
CCB #219661
Entity Type
Limited Liability Company
Endorsements
Residential Specialty Contractor
License Status
Active
First Licensed
Mar 19, 2018
License Expires
Mar 19, 2028
Workers' Comp Status
Nonexempt
Lead-Based Paint (LBPR) License
NO
Liability Insurance
SUMMIT SPECIALTY INSURANCE COMPANY
Liability Coverage
$1,000,000.00
Liability Expires
Jun 19, 2027
Residential Bond
WESTERN SURETY COMPANY
Residential Bond Amount
$20,000.00
Member (Limited Liability Company)
CAVEN, CHRISTOPHER JAMES
RMI Owner
CAVEN, CHRISTOPHER JAMES
Address Type
Commercial
Multi-State Company
No
Website Age
8.1 years old

Lead-Safe (RRP) in Oregon

Oregon runs its own EPA-authorized RRP program (Oregon Health Authority / CCB), so RRP-certified firms are not listed in the federal EPA registry. Absence here is not evidence a firm is uncertified - verify directly with the state program.

Inspections and Violations

U.S. and Oregon OSHA data
Inspections 0
Violations 0
Current penalties $0
Most recent -

Reviews and Reputation

About this review summary

This summary was automatically generated from customer reviews that were publicly visible at the time it was created on one or more of the review aggregators listed below. It does not constitute a review, rating, endorsement, or statement of fact about the business - it reflects only the opinions expressed by those reviewers as found at that time, not the views or conclusions of RooferWatch. Automated summaries can contain errors or omit context and may become outdated as new reviews are posted, so please read the original reviews through the links provided and do your own due diligence. If you are the business owner and believe anything here is inaccurate, submit a correction and we’ll review it promptly.

  • Avg. Rating 4.2
  • BBB A+
  • Google 4.9
  • Yelp 2.7

Customer reviews of USA Roofing present mixed experiences. Several reviewers report positive interactions, with some describing Chris and his crew as professional, responsive, and skilled, praising competitive pricing and quality workmanship. However, multiple reviewers express significant concerns. Some customers describe difficulty obtaining clear communication and consistent pricing information, with one reviewer reporting prices changed from initial discussions. Several reviewers report being stood up for scheduled appointments or experiencing delayed follow-up communication. One reviewer states the company ignored calls and emails regarding roof leaks that persisted years after a $2,500 repair despite a 15-year warranty claim. Another reviewer reports new leaks appeared near areas the company had previously worked on, and describes the owner as unwilling to acknowledge potential responsibility. A reviewer also reports a project was delayed for months without a confirmed start date.

About this average rating

This figure is a straightforward average of the public ratings we’ve gathered for this company across the following review platforms that our systems have identified: Google, Yelp, the Better Business Bureau. It is not a proprietary RooferWatch score or a judgement of our own; each source is converted to a common five-star scale and blended into a single number so that no one platform’s reviews carry outsized weight, giving a more balanced read on overall sentiment. We’d still encourage you to read the underlying reviews on each platform and weigh them for yourself.

Review Signals Over Time

About these review signals

These figures are derived from this company’s 30 most recent publicly visible Google reviews at the time they were gathered. They simply describe patterns in those reviews - how often new reviews appear, how often the owner replies, and whether recent star ratings run higher or lower than older ones. They are not a review, rating, endorsement, or judgement by RooferWatch, and they reflect only what those public reviews showed at that time, which can change as new reviews are posted. Please read the underlying reviews and do your own due diligence. If you are the business owner and believe anything here is inaccurate, submit a correction and we’ll review it promptly.

~3.3/mo Reviews per month
93% Owner responds to reviews
Steady 5.0 recent vs 5.0 earlier
How customers rated USA Roofing & Waterproofing each month
Number of new reviews USA Roofing & Waterproofing received per month

By sheer volume of Google reviews (a measure of how much feedback a firm has gathered) USA Roofing & Waterproofing ranks 4th of the 13 roofers we track in Portland, ahead of about 75% of them. Over the past year it has pulled in 30 reviews - the most recent last month - for a rate of roughly 3.3 reviews per month, which is faster than approximately 55% of the other Portland roofers. Its 4.9-star average rating sits right at the Portland median of 4.9 stars. The owner responds to 93% of reviews, which is in line with the typical Portland roofer’s rate of 97%.

Service Areas

Leave a Review for USA Roofing & Waterproofing

About these customer reviews

Reviews below are submitted by members of the public and reflect only the opinions of those individuals, not the views, conclusions, or endorsement of RooferWatch. We screen submissions before publishing but cannot independently verify each reviewer’s experience. If you are the business owner and believe a review is inaccurate, please log in and report the review in question.

Write a review

Your rating