SMR HomePros

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Public Records Check

  • 0 Credentials Our automated search didn't find a manufacturer certification for SMR HomePros. Many reputable roofers aren't certified by any manufacturer, often by choice, so this isn't a sign of a problem. If a manufacturer-backed warranty matters to you, ask the contractor which certifications they carry.

We verified 4/5 public records for SMR HomePros. The more of a company's record you can check, the more informed your hiring decision.

Contact Info

Company Description

SMR HomePros serves Toledo and Northwest Ohio and Southeast Michigan with shingle roofing, metal roofing, vinyl siding, custom windows, vinyl fencing, gutters, and insulation services for residential and commercial properties. The company offers shingle roof replacements with Owens Corning products backed by a lifetime product warranty and a 10-year labor warranty. Metal roof installations come with 40-year paint warranties. All roofs include free yearly inspections. Services include spray foam and fiberglass insulation, 5 and 6 inch LeafGuardian gutters, and energy-efficient windows. The company provides no-cost estimates, in-house financing through Foundation Finance and GreenSky partnerships, and insurance claim support. SMR HomePros is family-owned and locally operated with a fully in-house team and internal product fabrication.

Services Offered

Company Info

Company Name
Formally Known As: Shingle and Metal Roofs, LLC
Entity Type
Limited Liability Company (LLC)
Address Type
Commercial
Multi-State Company
No
Website Age
2.3 years old

Inspections and Violations

U.S. Department of Labor data
Inspections 0
Violations 0
Current penalties $0
Most recent -

Reviews and Reputation

About this review summary

This summary was automatically generated from customer reviews that were publicly visible at the time it was created on one or more of the review aggregators listed below. It does not constitute a review, rating, endorsement, or statement of fact about the business - it reflects only the opinions expressed by those reviewers as found at that time, not the views or conclusions of RooferWatch. Automated summaries can contain errors or omit context and may become outdated as new reviews are posted, so please read the original reviews through the links provided and do your own due diligence. If you are the business owner and believe anything here is inaccurate, submit a correction and we’ll review it promptly.

  • Avg. Rating 4.9
  • BBB A+
  • Google 4.8

Reviewers frequently praise the company's roofing and gutter work, with several describing the crew as professional, efficient, and thorough in cleanup. Multiple customers report positive experiences with specific team members, including sales staff Jack and Alex, project manager Tyler, and office staff Stevie and John, whom reviewers characterize as knowledgeable and responsive. Several reviewers highlight quick project completion and attention to detail in color and material selection. However, some customers report significant issues. One reviewer experienced a window installation error requiring refitting and a bathroom remodel that took 17 days instead of the promised five, with poor drywall work that remained problematic after multiple repair attempts; this customer felt the company was unresponsive to complaints after payment. Another reviewer reported a chimney boot installed too low, creating potential safety concerns, and described difficulty getting the company to return calls and schedule repairs, though the issue was eventually addressed.

About this average rating

This figure is a straightforward average of the public ratings we’ve gathered for this company across the following review platforms that our systems have identified: Google, the Better Business Bureau. It is not a proprietary RooferWatch score or a judgement of our own; each source is converted to a common five-star scale and blended into a single number so that no one platform’s reviews carry outsized weight, giving a more balanced read on overall sentiment. We’d still encourage you to read the underlying reviews on each platform and weigh them for yourself.

Review Signals Over Time

About these review signals

These figures are derived from this company’s 30 most recent publicly visible Google reviews at the time they were gathered. They simply describe patterns in those reviews - how often new reviews appear, how often the owner replies, and whether recent star ratings run higher or lower than older ones. They are not a review, rating, endorsement, or judgement by RooferWatch, and they reflect only what those public reviews showed at that time, which can change as new reviews are posted. Please read the underlying reviews and do your own due diligence. If you are the business owner and believe anything here is inaccurate, submit a correction and we’ll review it promptly.

~3.3/mo Reviews per month
0% Owner responds to reviews
Improving 4.7 recent vs 4.5 earlier
How customers rated SMR HomePros each month
Number of new reviews SMR HomePros received per month

By sheer volume of Google reviews (a measure of how much feedback a firm has gathered) SMR HomePros ranks 102nd of the 232 roofers we track across Ohio, ahead of about 56% of them. Over the past year it has pulled in 30 reviews - the most recent last month - for a rate of roughly 3.3 reviews per month, which is faster than approximately 62% of the other Ohio roofers. Its 4.8-star average rating sits just below the Ohio median of 4.9 stars. The owner responds to 0% of reviews, which is below the typical Ohio roofer’s rate of 53%.

Service Areas

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About these customer reviews

Reviews below are submitted by members of the public and reflect only the opinions of those individuals, not the views, conclusions, or endorsement of RooferWatch. We screen submissions before publishing but cannot independently verify each reviewer’s experience. If you are the business owner and believe a review is inaccurate, please log in and report the review in question.

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